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Fire & Water - Cleanup & Restoration

The Benefits of the SERVPRO Claims Inventory System

1/23/2020 (Permalink)

Claim Document. Electronic mail. Many professionals benefit from access to the claims inventory system

The Benefits of the SERVPRO Claims Inventory System

When a serious emergency sends insurance agents scrambling to complete the claims process for many affected home and business owners, any efficient resource can be helpful. The SERVPRO claims inventory system simplifies the process of filing each insurance claim in the following ways:

  • Claims are categorized with a variety of keywords, so it's easier to pull up records based on the most pertinent parameters, including the type of damage, location of the emergency, and loss amount.
  • Each file is individually reviewed for accurate results.
  • National and regional comparisons are available.
  • Response times of professionals are monitored and recorded.

How does this help? As emergency mitigation and cleanup professionals gather information and record it, an insurance agent can conveniently gather information about the damages that occurred most commonly and how much it cost to complete restoration work.

Complete Claims Quickly

Many professionals benefit from access to the claims inventory system. An agent can use the system to simplify the completion of an insurance claim by reviewing nation, regional, and local facts or use the claims inventory records to research the causes of damage. Agents may use the records to compare remediation results across the country to ensure that the insurance provider is getting the best results.

Save Time and Resources

Agents aren't the only professionals to benefit from the comprehensive information in the inventory system. Adjusters and managers of the insurance company may also refer to the information when communicating with clients and other service providers. Ultimately, the claims process can be completed within a shorter time frame, satisfying clients and saving the insurance company money and resources.

Improve Customer Satisfaction

Home and business owners may be frustrated as they wait for each relevant insurance claim to be finished. When professionals take advantage of the SERVPRO claims inventory system, it may be possible to provide faster, improved services to the residential and commercial customers in Lemont, IL.

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