What Makes Our Team Stand Out

1/21/2022 (Permalink)

SERVPRO  of Lockport/Lemont/Homer Glen has a ONE TEAM focus in its organization. As ONE TEAM we make customer service a responsibility of all divisions from office to production to marketing to repairs to our large loss division.

“Create Happy Customers.” How do we do this? Communication.  We want our customers to know we will listen to their needs, answer their questions, and do our very best to explain our approach in handling their fire, water, mold, and specialty cleanup needs.

No one wants to wake up to an inch of water in their basement from a leaking hot water tank, but if you HAD to, wouldn’t you want a company who you know you can count on to be there? Being READY 24 hours a day, 7 days a week, and 365 days a year gives our customers peace of mind. We’re not just READY, as ONE TEAM we care about our customer’s experience with our company.  Please visit our testimonial section of our website, or read our reviews on Facebook and Google to hear from real people who have used our company!