What our Customers say...

Water Damage Testimonials

Very professional - would refer.

— Christina S. in Lockport, IL

Excellent service and explanation.  

— Roger C. in Homer Glen , IL

Fabulous job by Jose.  He was wonderful to work with and took care of all of our concerns.  Entire project was clear, concise and timely.  Continue to have clear communication with the homeowner.

— Chrissy I. in Lockport, IL

I want to thank Steve Hogan for his professionalism, knowledge and caring of our situation.

— Roy B. in Lockport, IL

Steve was great to work with.  Very knowledgeable and prompt.  Returned as he said he would.

— Gino R. in Lockport, IL

Very friendly, helpful and kind - keep it up!  Went above and beyond in helping me.  Thank you!

— Denise A. in Lockport, IL

The two guys that came out were amazing!  They got here fast, worked hard, were so respectful and kind.  I can't say enough good things about them.  Lucas answered all my questions and replied to my texts fast.  I am so thankful they were here to help me get through this.

— Beth G. in Lemont, IL

Overall my two techs were great and I give them 10/10 on everything.

— Brad O. in Homer Glen, IL

Kevin and Lucas were excellent workers.

— Ellen H. in Palos Park, IL

Professional, speedy and knowledgeable.

— Kelly K. in Orland Park, IL

Alec rocks

— Melissa G. in Lockport, IL

Great service.  Helpful and a provided relief in stressful situation with water damage incident.  Strongly recommend Allen Rayburn and his team.

— Oswaldo G. in Lemont, IL

This group has been exceptional!

— Paul L. in Lemont, IL

I was satisfied with all three personnel that were involved with cleanup and drying of damaged areas.

— Cheryl F. in Homer Glen, IL

They did a great job start to finish.

— Gerald O. in Mokena, IL

Very well organized and efficient!

— Gerald T. in Homer Glen, IL

VERY GOOD!!

— Anthony L. in Homer Glen, IL

Very impressed with professionalism and courtesy of Allen and his team.  I would definitely recommend SERVPRO in the future.

— Karen W. in Willow Springs, IL

Very responsive to our emergency situation.  All crew members were polite and respectful.

— Larry S. in Palos Heights, IL

Great service & workers!

— Ralph B. in Homer Glen, IL

Robert was so patient with us during a time we were just trying to figure out what to do.  His communication was excellent and we always knew what was happening and what decisions needed to be made.

— Brandy S. in New Lenox, IL

Alec Melone was great.  He explained everything well and led the team.  They were very good to work with.

— Chris L. in Lockport, IL

Tim Rogers was fantastic to work with!  Great time!  Polite, calm, professional and hard working!

— Karen B. in Homer Glen, IL

Excellent service!!

— Michelle S. in Lemont, IL

Steve was the best serviceman we have had in 10 years.  Hire more service people like Steve!!

— Dianna M. in Homer Glen, IL

So friendly and explained things well.....made our unpleasant problem much easier.

— Brian G. in Lockport, IL

Professional service, nice people.

— Melonie B. in Homer Glen, IL

They were terrific - fast, did great work, no mess.

— Darrell L. in New Lenox, IL

Going through a loss due to water damage can be very overwhelming.  Steve and Jose not only worked with me to get things organized, clean and dry, they also helped ease my fears.  I appreciate their dedication to my family's safety and their professionalism.

— Nicole D. in Lemont, IL

This team was great!  

— Tim H. in Lemont, IL

Completely and thoroughly satisfied.

— Sharyn S. in New Lenox, IL

Great employees and nice, clean work.

— Debra D. in LaGrange, IL

Everyone did a wonderful job!  Thank you!

— Keelee A. in Lemont, IL

You guys are awesome!

— Cindy V. in Homer Glen, IL

Really nice attitudes of the workers.  They worked quietly among themselves.

— Dolores G. in Homer Glen, IL

Fantastic people!

— Frederick P. in Lemont, IL

They did a very good job with everything.

— Rich J. in Lockport, IL

Tim was great!!  Kept us well informed!  Very professional.

— Nick G. in Homer Glen, IL

They were great, made me feel better in a scary situation.  A++

— Sandra R. in New Lenox, IL

Unfortunately we have used your company a few times.  Every time you are professional, help the homeowner and do it in a fast efficient manner.  Julio dealt professionally with my concerns and frustration.  You have a great crew and we appreciate it.  The owner is respectful.

— Jennifer O. in Lockport, IL

Thank you for a job well done.

— John L. in Plainfield, IL

I would highly recommend SERVPRO to everyone.  Allen was wonderful and very attentive to our needs and questions.

— Janice B. in Lemont, IL

Extremely professional and always on time.

— Dan W. in Aurora, IL

Very knowledgeable on the whole process from the claims adjuster to insurance company to the actual process of cleanup.  They kept us informed daily.  Genuine and caring. 

— Renee F. in Aurora, IL

The SERVPRO team was excellent throughout the entire process.  Allen was/is a great resource and has been fantastic.

— Jennifer W. in Bolingbrook, IL

You seem to have your procedures well perfected.  Both service members were very courteous.  Robert is a very hard working assistant.  Allen has provided many details about the process and gave useful suggestions.  

— Tom K. in Manhattan, IL

Service is great overall - keep up the good work.

— Marco U. in Aurora, IL

We received excellent service.

— Jane C. in Homer Glen, IL

They were FANTASTIC!

— Janet K. in Joliet, IL

Very friendly and knowledgeable.

— Kathryn W. in Channahon, IL

Excellent job and excellent service!

— Dale S. in Big Rock, IL

I am so thankful for all you have done.

— Tracy D. in Plainfield, IL

Your team went above and beyond expectations!  Very knowledgeable, courteous and great communication.  Very helpful with insurance company to start and keep things going.

— Robert K. in Plainfield, IL

Excellent work.  Friendly and very knowledgeable.

— Jeff O. in Lockport, IL

The crew was very considerate while walking thru my house and very careful boxing up the contents of my cabinets.  I am very impressed!

— Rita B. in Plainfield, IL

You guys were great!

— Melissa M. in Romeoville, IL

Everything was neat and organized.

— Laura R. in Joliet, IL

Great, friendly, educated service!

— Phil W. in Plainfield, IL

Tim was exceptional!

— Mike E. in Channahon, IL

During this high stress time I felt like Julio was very accommodating and knowledgeable.  If anything like this were to happen again I would call Julio and his crew.

— Bertha N. in Aurora, IL

Julio was very professional and easy to work with during the service.

— Francisco A. in Aurora, IL

They did it all.  Steve and his crew were fantastic!!!  The BEST, most professional group I have ever hired.  Even better when you consider our disaster!

— Jack S. in Romeoville, IL

Tim Rogers and his crew are a class act!

— Michael J. in Munster, IN

They were awesome and very punctual!

— Andy Z. in Lockport, IL

Did a great job, very prompt and let us know what was going on every step of the way.

— Rachel C. in Crest Hill, IL

Anton Bekoe was very professional, helped us understand next steps and spoke with our insurance adjuster clearly.  Our home was left in good shape each time the crew left.  We also appreciated the crews promptness and communication via phone with schedule changes!

— Andrew S. in Aurora, IL

Allen and Anna were wonderful!  He explained the whole process of what he was doing and they were very aware of my personal items in the kitchen and covered everything!

— Jan S. in Joliet, IL

Excellent work!

— Matt M. in Plainfield, IL

Julio did an amazing job!  Thank you!

— Thomas V. in Joliet, IL

Very friendly, polite, and professional.  They even took time to shake my moms hand.  Very impressive.

— Todd W. in Shorewood, IL

You guys are amazing!  Rich and Tim were very wonderful to work with!

— Jennifer A. in Aurora, IL

Fantastic work and responsiveness!

— Eric B. in Romeoville, IL

Workers were extremely competent and courteous during entire process.

— Annette B. in Aurora, IL

Tim was professional, this was his second time working with us.  He explained the process and was prompt each morning.  Can't say enough good things about Tim and your service. 

— Rich H. in Shorewood, IL

Steve was very helpful and knowledgeable throughout the whole process.  Very please with his work.

— Michael M. in Joliet, IL

Great job!  Was nice to the tenant living there.

— Tom E. in Joliet, IL

Amazing communication and quick turnaround.  Really amazing workers.

— Sonny S. in Barrington, IL

Prompt, professional and personable.  Very satisfied.

— Lorraine F. in Plainfield, IL

My crew was extremely good with the service they provided.  Very well informed and helpful.

— Denise C. in Lockport, IL

I would like to thank James.  He was very professional and met my concerns.  A valuable employee!!

— Betty V. in Wilmington, IL

Amazing team!!

— Rebecca N. in Shorewood, IL

Performance was great.

— Luis D. in Joliet, IL

Steve and his crew were outstanding in a time of stress.

— Robert P. in Aurora, IL

Staff were very professional, informative and courteous.  Thank you!

— Steven H. in Crest Hill, IL

Very satisfied with the prompt service!

— Daniel B. in Wilmington, IL

Nice job!

— Carl J. in Plainfield, IL

Continue doing business the way you guys do!  Steve and Rich were very friendly, informative and professional!!

— Tyler C. in Palos Park, IL

Impressed with the professionals and everyone was very knowledgeable.

— Erik M. in Aurora, IL

Julio and Anton were absolutely great and true professionals!  Highly recommended!!

— Tabitha S. in Montgomery, IL

Extremely helpful, professional and knowledgeable.  Thank you!

— Maureen V. in Aurora, IL

Couldn't be more helpful or professional!

— Raymond L. in Lemont, IL

Great work ethic!

— Evelyn F. in Crest Hill, IL

A+ Performance!  Steve and his assistants were very polite and explained everything that they were going to do.  They worked hard and were extremely neat with our furniture.  Very competent!

— Jim O. in Palos Park, IL

This company has everything in order.  Professionalism and speedy arrival for my problems.

Steve Hogan and Jose could not have been more efficient.  He explained every step along the way.  Steve did a great job!!

— Mary Anne G. in North Aurora, IL

I loved the experience and knowledge of the on-site personnel.  He (Anton) explained every procedure and answered every question quickly.

— William E. in Lockport, IL

Steve Hogan was very patient answering all my questions, always on time and very professional.

— Ileana P. in Plainfield, IL

They put me at ease during this stressful experience.  Both guys were professional and courteous.  Explained everything with ease and understanding.

— Veronica D. in Plainfield, IL

Very personable, knowledgeable and thorough! 

— Dave T. in Wilmington, IL

Julio was very helpful in assisting with information on other services that I required (plumbing, HVAC etc.)

— James S. in Joliet, IL

Good job and good workers.

— Raymond B. in Joliet, IL

They did a great job - very satisfied.

— Lou M. in Romeoville, IL

I thought the team did an amazing job.  James went above and beyond to advocate for us - making sure the job was done!

— Michael H. in Aurora, IL

Anton was fantastic!

— Jason M. in Plainfield, IL

All the SERVPRO gentlemen were kind, quick and proficient.  They were extremely cognizant of the stressful situation to us, the homeowners, and acted accordingly and professional.  We are grateful. 

— R. Casey in Joliet, IL

Super!!

— Kathy S. in Sugar Grove, IL

Michael and his team were outstanding!

— Janet M. in Homer Glen, IL

Great communication and a pleasure to work with!

— Daryl P. in Joliet, IL

Great job!

— Susie A. in Joliet, IL

Steve was very professional in his job - he did a neat job.

— Bertrand R. in Joliet, IL

Very Impressed!!

— Eileen K. in Plainfield, IL

Thank you so much for quick services, awesome personnel- Julio makes it easier - he is able to talk it thru for people like me with high anxiety. Julio and Mike were great in remembering about my hearing loss, a sign of respect. This in & of itself sets precedent for how you operate your company. Love him!!

— Marianna P. in Crest Hill, IL

Service was fantastic, both guys were polite, courteous, and very helpful and quick in getting things taken care of.  Anton worked the weekend which was greatly appreciated.

— Cindi D. in Joliet, IL

Prompt and knowledgeable.

— Melissa N. in Plainfield, IL

Very friendly and courteous.  It’s been a pleasure working with you!

— Carol O. in Lockport, IL

I was very impressed at how quickly the team was able to get out on short notice.  I was equally impressed with the speed of work and equipment set up.

— Brad D. in Romeoville, IL

James and Keith were GREAT!!!  Worked as a team and clearly set my expectations.  I wouldn’t change anything other than to make these guys the trainers for your new staff!!!

— Tracey M. in Plainfield, IL

Prompt, courteous and answered all questions I had.

— Mary C. in Manhattan, IL

Crew was great.  Steve did a great job keeping me informed.

— Hannah W. in Lemont, IL

Great from beginning to end of job!

— Deanna J. in Frankfort, IL

James explained everything thoroughly/answered all my questions - very professional!

— Kristin K. in Plainfield, IL

So wonderful!!

— Paula L. in Lemont, IL

Very courteous and attentive.

— Karen K. in Lockport, IL

Allen Rayburn explained everything in detail and helped me get through the nasty mishap in my home.

— Jim M. in Orland Park, IL

Always early to appointments, provided helpful suggestions, very patient, very professional, all around great guys!

— Daniel M. in Lockport, IL

The gentlemen who worked at my home were very prompt, courteous and professional. I would definitely use this company again.

— Jean C. in Lockport, IL

All the employees were extremely knowledgeable, which instilled confidence in us right away. Their professionalism eased a stressful time for our family.

— Kevin B. in New Lenox, IL

The crew that came out made a bad situation easier to cope with. I would recommend them to everyone that is in this situation. Professional, courteous and friendly. Treated my house like it was theirs. Informed us on every step they were taking. We couldn't ask for anything more. Thanks to Julio and his whole crew.

— Michael S. in Joliet, IL