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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fall Fires

11/20/2022 (Permalink)

When the cold weather comes around here in Illinois, more residential homeowners begin to use heating elements to warm their space. Incidents and mishaps with these elements can lead to fires that damage the property. The American Red Cross even notes that the amount of house fires increases in the fall and winter months. 

SERVPRO of Lockport, Lemont, and Homer Glen knows how frequent fires occur, so we want you to know tips to stay safe this season. If a fire does occur in your residential or commercial space, know that SERVPRO has the professionals to restore the damage. Our teams use their expertise and experience to make a fire disaster “Like it never even happened” and provide 24-hour emergency services. To stay safe this fire season, make sure to test your smoke alarms. Also, check that space heaters are clear of surrounding objects and do not leave them unattended. If you will be using a fireplace, be sure to have it inspected and cleaned of debris. Additionally, replace furnace filters and keep the area clean.

3 Tips for Driving on Flooded Roads

11/16/2022 (Permalink)

Encountering a flooded street in an unfamiliar area can be a harrowing experience. When attempting to cross a road with either standing or moving water, remember that a foot of water can float most vehicles, while two feet can carry away even a heavy truck. Also, a flooded road can hide dangerous obstacles such as potholes, debris, fallen power lines, and washed away sections of road.
Here are three travel tips that can help you safely cope with floods in Lockport, Lemont, or Homer Glen.

1. Be Prepared for Flooded Street Conditions

Know what the road conditions will be before embarking on your trip. Follow weather alerts and research area roads on Google Maps or other similar apps. Make sure the data is up to date.
If you encounter unexpected flooding, then stop and take a moment to evaluate the situation. Most disaster preparedness experts recommend that drivers never enter water that cannot be crossed on foot or water that reaches the midway point of a vehicle’s tires. Professionals also advise drivers to stay clear of moving water.

2. Drive Slowly in Low Gear

If you can’t avoid driving on a flooded street, then drive smart and stay alert. When entering water, keep your speed at one or two miles per hour, and never cross the water at more than four miles per hour.

Driving in low gear (first or second), keeping your foot on the gas and using the brake to regulate speed can protect your vehicle and provide more control.

Once you exit the water, dry your brakes by slowly and lightly tapping the brake pedal.

3. Drive the Road's Center in Single File

Keep in the center of the road, that being the highest point where the water tends to be shallower. Driving on flooded roads requires patience and concentration. Fall in behind others and drive in single file. Do not pass other vehicles.

Floods can create hazardous road conditions without warning. Following these tips will help you stay safe and arrive at your destination

Don't Forget That We clean Carpets

11/8/2022 (Permalink)

SERVPRO of Lockport, Lemont, and Homer Glen is a trusted name in carpet cleaning services. You may not know that, because we are known for being the number 1 choice in cleanup in restoration. 
Your home or business carpets get the most use and abuse. You can keep your carpet looking good for years with carpet cleaning services from our SERVPRO franchise.
A professional carpet cleaning can remove deep down dirt and grime to keep your carpet looking it’s best and extend the lifespan. Our technicians use their knowledge and experience to clean the dust, dirt, pet hair and daily traffic from your carpet or upholstery. We use a variety of cleaning methods that is tailored to each situation. Our goal is to clean and restore your carpet to its original appearance. 

Damage from a leaky Toilet

11/8/2022 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO of Lockport, Lemont, and Homer Glen offer emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help! 

Storm Damage Tips and Tricks

11/3/2022 (Permalink)

Storm Damage Tips 

  • Listen to the radio for advisories
  • Do not venture outside until it’s declared safe 
  • Stay away from downed power lines, standing water, and metal objects near downed wires
  • Watch out for snakes and wild animals 
  • If you smell gas, turn gas off at the meter 
  • Avoid using candles or open flames indoors
  • Operate generators outside
  • Be careful when entering or leaving buildings with structural damage. It is best to avoid entering until the damage has been assessed 
  • Once things have been properly assessed, make sure you have plenty of pictures of storm damage to your property 
    • Contact SERVPRO of Lockport, Lemont, and Homer Glen to come out for board up and get started on water mitigation. 
  • SERVPRO will work with you and your insurance to get your property back to preloss condition

Why Call SERVPRO When It Comes To A Fire?

9/27/2022 (Permalink)

Why SERVPRO? 

A fire can be devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Aurora has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

What to do after a fire:

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Aurora.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may damage garment further.

SERVPRO of Aurora, IL has what it takes to restore your home back to preloss condition.

Your Business and Water Do Not Mix

9/26/2022 (Permalink)

No matter the cause of flooding, water damage can have a detrimental effect on your commercial building. Whether a pipe burst in a bathroom overnight or floodwaters from torrential rains caused your building’s basement to flood, you may believe that since the damage is already done, there is no rush to have the water drained. However, floodwater can cause damage quicker than you might think, and there are several benefits to having it removed as soon as possible.

1. Mold Can Form Rapidly After a Flood

The environment indoors changes quickly after a flood. Water might be absorbed by carpeting and drywall, which can increase a room’s humidity. In fact, humid conditions can contribute to mold growth and cause this fungus to grow as soon as 24 hours after a flood. Having a professional water damage and mold remediation company come in right away to drain away flood waters and perform mold cleanup may reduce overall repair costs.

2. Humidity May Warp Wood

After a flood, the humidity that builds indoors can cause any wooden building materials to warp if mitigation does not take place within at least a day or two. If standing water is not removed, it can increase the amount of water vapor in the air and cause considerable damage to wooden furniture, molding or flooring. It is wise to remove furniture as soon as it is safe to do so and store it in a cool, dry room, away from sunlight, until affected rooms are repaired and restored.

3. Clean Water Floods Can Cause Damage

If flooding in your building was caused by a plumbing mishap, the results can be just as detrimental. For example, if a pipe burst in the break room, the water can affect electrical systems and equipment or short them out, which can increase the risk of fire. Draining away standing water can reduce these potential hazards.

Flooding in your commercial building can create a variety of problems for you as a business owner. However, whether the flooding was caused by a pipe burst or by a storm, acting quickly can prevent the worst of the damage and lower repair costs. SERVPRO of Aurora is always here to help! We are here to make it "Like it never even happened," for you!

Mold, in my home!

9/23/2022 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Aurora for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Aurora, IL specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. If you are in need of mold remediation please call our office at 630-862-3930.

When Fires Happen - Leave It To SERVPRO To Clean Up!

9/21/2022 (Permalink)

It's devastating to experience the chaos of a fire in your house. Not only is it difficult to deal with the loss, but the clean up too. If it is a small isolated fire, getting the area cleaned and repaired should be a priority.

The first thing to consider is the ash and smoke damage that occurred. These can lead to corrosion, discoloration and unpleasant odor. Getting ash and smoke cleaned up immediately will prevent any of these from leading to an even larger problem.

Take these action steps if you find yourself handling the aftermath of a house fire.

1. Contact your insurance company.

2. Contact your local fire restoration company.

3. Take photographs of the damage.

4. Keep a record of all conversations with your insurance company.

5. Make a list of everything you lost or that was destroyed.

6. Find a place to stay while your restoration company cleans up your property.

So give us a call if disaster strikes your home or business! We are faster to any disaster and are ready to make things "Like it never even happened." 

Cupping... Warping… This is a serious Nightmare

9/19/2022 (Permalink)

When our Project Managers go to a job site and the scope of the property, they are looking for multiple factors to present themselves. One of the most common indicators of this damage is cupping or warping.

Cupping is when the floor boards create a concave shape with higher sides than the center. Cupping is associated with a change in moisture content levels. Warping is more severe than cupping because it involves the floor buckling/popping off of the subfloor. Water vapors can cause this to happen.

If this doesn’t get taken care of by professionals, it can cause microbial growth from the layer of paper that goes in during the installation process to prevent squeaking. If you let this continue without restoration, it can permanently damage your flooring. 

Whatever Disaster Strikes at Your Business, SERVPRO is Here

8/24/2022 (Permalink)

We are the premier service professionals ready to help your business in even the biggest jobs. Fire, water, mold, we can handle it.

When a fire happens, it can bring your business to a sudden halt. Thankfully, SERVPRO of Lockport, Lemont, and Homer Glen is available 24 hours a day, seven days a week and 365 days a year. When a fire happens, give us a call so we can get you back to normal and up and running as soon as possible.

Whether it’s a leaky pipe or like the flood gates opened and there is water everywhere, SERVPRO has you covered. We have the highest quality equipment available so you can get everything up and running in no time.

Noticing a foul odor? Starting to see dark spots? Well, you might have a mold problem. Don’t fret, SERVPRO can help. We are experts at mold remediation. Your business is safe with us

Four Mold FAQs

8/18/2022 (Permalink)

Four Mold FAQs

Most people are disgusted by mold growth, but few people understand it. Every year, many homes in city, state, are affected by mold. Learning about this substance can help you properly tackle a problem. Check out these four frequently asked questions about mold.

What is Mold?

Mold is a fungus that typically grows in areas with a lot of moisture. It has a distinct multicellular shape that makes it instantly recognizable. There are many different varieties of mold that commonly appear on walls, carpeting or drains. Mold looks like a stain and can be removed with the help of a knowledgeable restoration professional.

What Causes Mold?

There are several circumstances that encourage mold growth in your home. The following can cause high humidity and moisture build-up:

Poor ventilation
Leaks in roofs and drains
Condescension on cold surfaces
Spoiled food

How is Mold Removed?

Effective mold removal depends on the extent of the contamination. Ideally, professionals should fix the underlying water damage to ensure that the mold won't return. This might involve removing infected flooring and drywall, and installing new pipes. If the mold has spread to more than one room, the HVAC system should be closely examined, since mold spores tend to travel through ventilation.

How Do I Prevent Mold?

The best way to avoid restoration costs is to make your home less susceptible to an infestation. Anyone can complete these simple tasks:

Upgrading your A/C unit
Using dehumidifiers in sultry weather
Having a minimal amount of plants, since soil loves mold
Using mold resistant paint and drywall

Hopefully, you'll never see an unsightly growth spreading through your living space. Understanding that mold growth is both treatable and preventable makes this fungus less intimidating. Your home in city, state, can remain safe and sanitary if you accurately identify the source of the mold and aggressively fight it with the assistance of professionals.

Tips for Preventing Water Damage in your Home

8/17/2022 (Permalink)

Water damage is one of the most common structural damage problems home and business owners have to deal with. Unlike other types of damage, which tend to be sudden and easy to notice, water damage usually happens slowly over time and is not noticeable until it's too late. However, some types of water damage, such as those from hurricanes and thunderstorms, can occur very quickly with disastrous results.

If you want to make sure that you never have to call for a water damage restoration company near you, it's best to prepare your property for water damage before disaster strikes.

The easiest way to avoid having to call an excellent water damage restoration company such as ours is to try to avoid water damage altogether. Although this can be a tall order, especially within storm season, that gives you all the more reason to be prepared.

4 Essential Water Damage Prevention Practices:

Fix and renovate your plumbing.

Most people associate water damage with thunderstorms and hurricanes, when in reality, the real problem is bad plumbing. Whether it's a new but poorly constructed building or an older building that has had no plumbing renovation in decades - a water pipe burst in a house can wreak havoc either way. Updating your plumbing can be as simple as starting with the hoses and faucets and then you can move on to the seals and pipes.

Take care of your building's exterior structure.

Storms and other disastrous weather conditions are a primary task for water restoration companies. To avoid having to deal with the consequences of a weather disaster, it is crucial to renovate your building's exterior by:

  • Caulking and sealing windows
  • Installing impact windows
  • Replace missing or damage shingles on your roof
  • Clean downspouts and install gutter guards
  • Repair outside walls if they are not fully sealed

Prevent water seepage by resealing your basement.

Basement water damage restoration is extremely common for our business. It is an extremely common area or water seepage to occur. Routinely check for cracks in the building's foundation and floor slabs - make it an effort to reseal them. Be sure to install backwater valves to your sewage system to help avoid sewer backup.

Keep your eyes peeled for mold growth.

Mold is not only caused by water damage, but it also causes further water damage by eroding your building's foundation. Check for mold growth in your basement, crawlspace, and roof to make sure that your structure is in superior condition.

Proper Ingredients for Fire Safety

8/13/2022 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire. 

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food. 

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you. 

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders. 

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove. 

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department. 

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department. 

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire. 

There is no substitute for training and experience. Here at SERVPRO of Lockport, Lemont, and Homer Glen, we are built on a foundation of fire damage restoration expertise. If your property suffers from fire damage, smoke damage, or anything in between, give us a call at 708-301-4200! 

Storm Cleanup Expectations

7/27/2022 (Permalink)

The aftermath of a flood in Lockport, IL, is often overwhelming. When it’s time to start the cleanup, it can seem like an impossible task. Along with additional cleaning requirements, staying safe, filing a claim and much more can quickly cause additional headaches. Luckily, there are water remediation and flood restoration providers that can make the process go more smoothly. While waiting for help, the cleanup process can begin but requires a safety-first mindset.

Before the Cleanup
The mess left behind makes it hard not want to start the flood clean process as quickly as possible. Before jumping in, it is important to do the following:

Wait to enter your home until it is deemed structurally sound.
Once safe do to do so, wear protective clothing before entering.
Ensure gas and electricity are shut off.
For insurance purposes, take photos or a video of the damage.
Work with your insurer before starting any cleanup.

Cleanup Expectations
A flood is not normal water damage. It can contain sewage, debris and other harmful contaminants, which means additional cleaning requirements.

Along with cleaning up the mess, a strong flood disinfectant is needed to prevent potential microorganisms from causing issues. Anything that has come in contact with flood water needs to be cleaned and disinfected. Keep the following in mind as you begin the cleanup process:

1. Rugs, bedding, furniture, clothing and other similar items will need to be moved outdoors to dry and prevent the growth of mold and mildew.
2. Kitchenware will need to be disinfected, and cupboards and counter will need a thorough cleaning.
3. A mattress that has come in contact with floodwaters should be tossed.
4. Portions of plaster, paneling and wallboards will need to be replaced, at a minimum to where the floodwaters rose.
5. Depending on the type of insulation used in the home, it may need to be replaced.
6. Floors and carpeting will require professional cleaning. A wet subfloor could take months to completely dry. Increasing airflow circulation can help things dry out faster.

While flood cleanup may have additional cleaning requirements, the right help can get your home back to “Like it never even happened.”

5 Steps You Might Want To Implement At Your Company

7/26/2022 (Permalink)

Five Steps You May Want To Consider Implementing at Your Company

Before the storm arrives at your Bolingbrook, IL, business bringing flood water you may be able to take a few mitigation steps to help prevent large scale damage. Here are five steps you may want to consider implementing at your company.

1. Keep an Eye on the Weather

One of the first steps you can take is to keep an eye on your local weather. This will allow you to know when a storm is coming and prepare ahead of time. Such measures may include protecting the structure, or backing up data.

2. Trim Back Branches

During a storm, old branches from nearby trees may come loose and crash into the structure causing a flooded building. It’s a good idea to keep the landscaping trimmed to help prevent this potential problem.

3. Back Up Data

It’s also a good idea to back up any important electronic data in case flood water gets inside the building. You may choose to have external storage devices which can be moved to a safe location, or an online server.

4. Protect At Risk Areas

Protecting at risk areas around the business property can help prevent water damage. Tarp or board over any parts of the property you may be concerned over, including windows, roofing and skylights.

5. Call a Professional

If damage does occur at your place of business contacting a local storm damage restoration service may also help your company avoid additional damage. Cleaning up flooding quickly can keep it from soaking in and causing further structural or mold issues.

When dealing with flood water in your place of business it’s best to contact a restoration professional. However, before the storm arrives you can take the above steps to help protect the property. Remember to watch the weather, take care of the landscaping, back up important data, and protect any at risk areas.

Tips After A Fire

7/25/2022 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Lockport / Lemont / Homer Glen.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What To Expect When You Call SERVPRO of Lockport/Lemont/Homer Glen

7/18/2022 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

Understanding The Water Mitigation Process

7/15/2022 (Permalink)

When water damages your property, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

  1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
  2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
  3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
  4. Restoration Services - SERVPRO of Lockport/Lemon/Homer Glen offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened."

Severe Weather and Large Hail

7/15/2022 (Permalink)

Severe Thunderstorm Straight-line Winds:

  • Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Illinois does experience these kinds of winds!
  • If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.
  • Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.
  • Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!
  • One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Large Hail:

  • Although it is rare, people have been killed by large hail stones after sustaining head injuries. Additionally, several people are injured by large hail stones each year in the U.S.
  • Some thunderstorms can produce large hail stones that can reach the size of baseballs, softballs, or even as big as computer compact discs (CD) or DVDs! These large hail stones can fall at speeds over 100 mph! – that’s why they are dangerous!
  • If a severe storm is producing large hail stones, seek a sturdy shelter and stay away from windows that can easily be smashed.
  • If you are in your vehicle before the hail storm starts, get out of it and go to a sturdy shelter. Glass windows in vehicles can easily be smashed by the hail stones. If you can’t get out of your vehicle, then come to a stop and cover your head with your arms and hands.  

Extreme Heat Safety Tips

7/10/2022 (Permalink)

The Summer of 2022 has been an extremely warm one. There are things you can do to keep the heat out and the cool in, in your home.

  • Install window air conditioners snugly: insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cool are in.
  • Cover windows that receive morning or afternoon with drapes, shades, awning, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80%.)
  • Keep storm windows up all year.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

"Stay safe and be cool!" from SERVPRO of Lockport/Lemont/Homer Glen.

Fire Plan

7/8/2022 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Lockport/Lemont/Homer Glen can help prevent fire damage from creating long term problems. SERVPRO of Lockport/Lemont/Homer Glen provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

So after the first wave of heroes have rescued the property, let SERVPRO of Lockport/Lemont/Homer Glen help you restore it. With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

SERVPRO of Lockport/Lemont/Homer Glen is available 24 hours a day, 365 days a year to help you regain control quickly.

When Water Damage Strikes

7/5/2022 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 and make it "Like it never even happened."

IICRC Certifications

7/3/2022 (Permalink)

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job. 1. Proven Knowledge In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 2. Required Training The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry. 3. Continuous Renewals Becoming a certified disaster restoration specialist in the Lockport / Lemont / Homer Glen area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday. The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

$ Storm Steps You Should Know About

7/2/2022 (Permalink)

Here Are 4 Steps You Should Know About

When your Palos Park, IL, company experiences a storm, you may be worried about flooding. Fortunately, there are a few things you can do to mitigate damage before the storm arrives. Here are four steps you should know about.

1. Back Up Data

Any time you think you may have a storm coming it’s important to back up any data you may have. This will help prevent the loss of important files even if your electronic devices suffer storm damage. Many companies like to have a remote server or an online storage space for this purpose.

2. Move Furniture

You can avoid flood damage to office items by moving them to a location that’s out of the way of the most likely path of the water. This can involve moving furniture to a higher level in the building, or to the center-most room, closing doors between the items and possible water.

3. Create Water Barriers

Another way to mitigate damage from flooding is to create water barriers. There are a number of ways to do this from sandbags to collapsible barriers. They should be set up around doors, window wells and other areas where water could get in, and placed in a way that direct the water flow away from the building.

4. Know Who To Call

It’s important to know who to call for a storm restoration beforehand and having that number ready can help save you valuable time on repairs. Many times your insurance provider will have a preferred restoration vendor who can handle a number of cleanup and repair types, including water damage and mold.

If you’re trying to mitigate storm flooding at your business, these four steps may help. Back up data, move furniture out of areas that are most likely to flood, create water barriers, and have the number of a restoration service on file. Preparing beforehand can help protect your company when the storm hits.

Commercial Building Restoration Services

6/30/2022 (Permalink)

When fires or water damage happen, they may occur at your office or business. Who do you call? Knowing the right company to help in an emergency is important to get your business back up and running as quickly as possible. 

SERVPRO of Lockport/Lemont/Homer Glen is available 24/7 to help you restore your Lockport/Lemont/Homer Glen commercial property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,650 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

Commercial Services


Overview of Commercial Services
Commercial Restoration
Commercial Water Restoration
Commercial Fire Restoration
Commercial Mold Remediation
Commercial Storm and Major Events
Disaster Recovery Team
Commercial Cleaning
Building Services

Call Today!  

(708) 301-4200

SERVPRO of Lockport/Lemont/Homer Glen

The Area We Serve

6/29/2022 (Permalink)

With the name “SERVPRO of Lockport / Lemont / Homer Glen,” you might think we only serve Lockport, Lemont and Homer Glen…BUT that is NOT the case.

Our team is able to go far and wide to help you recover from water, fire, mold and biohazard damage.

Let us paint a picture of our service area:

We cover area also includes (and is NOT limited to) Romeoville, Palos Park and areas of Orland Park.

If you’re in a different location and need help, but you’re unsure if we can serve you, give our office a call at (708) 301-4200 to find out. If we can’t help you, we will gladly refer you to a different, local SERVPRO franchise that can!

SERVPRO franchises are all locally owned and staffed, but have the backing of that strong, national, corporate brand. When disaster strikes, SERVPRO is ready to make it “Like it never even happened.”

3 Tips To Make Handling a Canceled Flight Easier

6/24/2022 (Permalink)

Things You Can Do If a Storm Causes a Delayed or Canceled Flight

Whether you're leaving your home in Lockport/Lemont/Homer Glen, IL, to travel for work or for leisure, an issue with your flight can be frustrating. However, there are several things you can do to keep calm and comfortable if a storm causes a delayed or canceled flight.

1. Strategically Pack Your Carry-On

What you pack in your carry-on can make a big difference if your flight is delayed or canceled. Bringing extra clothes can ensure that you're comfortable wherever you go, and keeping your toothbrush and toothpaste with you can help you to feel refreshed. It's also generally useful to bring along something to keep you entertained while you wait at a hotel or at the airport, such as a book, your phone, or crossword puzzles.

2. Ask Your Airline About Compensation

Though every airline has different policies, it's often helpful to inquire about your airline's compensation policy if your flight is delayed or canceled. Some airlines will cover the cost of connecting flights or will offer a voucher for a hotel, taxi, or food. Even if you don't receive compensation for your delayed or canceled flight, it's often useful to contact the airline in order to receive help rebooking your ticket.

3. Ask a Friend or Family Member To Check On Your House

After a storm causes an issue with your flight, the last thing you'll want is to come home to a house that has sustained storm damage. Though emergency restoration services can often assist in mitigation and restoration efforts, it's usually preferable to prevent damage to begin with. When it comes to storm tips and preparing for a trip, you can often prevent major problems by asking someone you trust to check on your house to make sure everything is okay when you're gone.

No one enjoys a delayed or canceled flight, but it can be wise to prepare just in case you find yourself waiting in an airport or staying an extra night away from home. Strategically packing your carry-on bag, asking about compensation and asking someone to check on your home while you're away can help you to handle a canceled or delayed flight like a pro.

How To Make a Home Fire Escape Plan

6/23/2022 (Permalink)

How To Create A Fire Escape Plan For Your Home

A fire escape plan should account for the layout of a home and the needs of the occupants. This guide to making an emergency escape plan draws attention to several factors you should consider. Planning ahead can promote the safety of every occupant in a household in Lockport/Lemont/Homer Glen, IL.

Plan Evacuation Routes

A fire plan should have at least two evacuation routes from every room in a house. To develop this plan you should:

  • Work with an accurate floor plan
  • Practice using evacuation routes
  • Factor in the age and physical condition of occupants

If your home has two stories, you may want to invest in a non-combustible escape ladder. Keep hallways and other passages clear at all times.

Plan for Children

It is very important to account for children in a fire escape plan. In addition to child-appropriate evacuation routes, it is also a good idea to teach kids:

  • How to roll out of bed
  • Fire crawls
  • How to check doors

You may want to test a fire alarm during drills so that children will associate these safety measures with the sound. It is important that kids participate in drills.

Plan for Pets

A homeowner can take several measures to promote pet fire safety. It is a good idea to:

  • Post pet decals near the front entrance and exterior doors
  • Store pet records in a fire box
  • Practice evacuating with pets

A decal should indicate the number and type of pets in a household. A fire box can be easy to grab, but may also protect important documents if it is left behind.

The Red Cross provides further guidance on developing a fire escape plan. If a fire breaks out at your home in Shoreline, WA, contact the fire department as soon as possible. Once the fire is extinguished you should schedule a consultation with a fire damage restoration company.

Does Carpet Need Replacing After a Flood?

6/20/2022 (Permalink)

Experiencing flooding in your home in Lockport/Lemont/Homer Glen, IL such as from a pipe break or severe weather, can be devastating and exhausting when having to clean up the mess and deal with damages to your belongings and the structure of the house itself. Especially if the flooding happened over a large area of your home, the longer it takes for the area to dry out, the more time mold can set in, which can cause further damage. It’s important to act quickly in these cases (mold can begin growing within 48 hours) while ensuring the damage is thoroughly taken care of.

Clean or Dirty Flood

If you’re trying to determine whether you can save your carpeting, it’s important to know where the water came from and how dirty it was. If the water was from a pipe break or rain, and you can dry out the material within 24-48 hours, it is likely that you can go without replacing it. A flood restoration company has the equipment to ensure carpeting is fully dried out in a timely manner. Carpet pads usually do need to be replaced, however, as they are like a sponge and may be too difficult to dry.
If the flood was caused by a backed-up sewage drain or contaminated river water, you may want to think about replacing the carpet. If there is sentimental value or it’s an expensive rug, a restoration company can take the extra steps to safely decontaminate it, but it’s not recommended that you do this yourself. An improper cleaning job can easily result in mold, disease, and further structural damage if left long enough.

Protect Your Home

Replacing carpeting can be a pain, especially if it’s not necessary, such as in the case of a pipe break. Working with a restoration company can ensure your home is fully dried out before mold has a chance to set in or more damage is done.

Sump Pump Maintenance

6/9/2022 (Permalink)

Sump Pump Maintenance

A sump pump can be very effective at keeping your Lockport/Lemont/Homer Glen, IL, basement, or crawlspace from overflowing. However, they are usually not in the living areas of the home and are frequently forgotten about until they stop working. Fortunately, maintaining the pump is generally pretty easy.

Cleaning
An important part of pump maintenance is keeping the pump clean. The following parts should be checked regularly for debris:

  • vent
  • pipes
  • intake screen
  • sump pit

In addition to checking these areas routinely, it is a good idea to take the pump out of the sump pit once a year and do a thorough cleaning of both the pump and the pit.

Testing
In addition to keeping the sump pump clean, it is important to test it. To do this, pour a bucket of water into the sump pit and make sure the pump activates and drains the water properly. Additionally, check that the power cord is free of damage and that the outlet is working. These pumps are usually connected to ground fault circuit interrupter (GFCI) outlets, and sometimes those types of outlets turn off. If the pump has a backup battery, be sure to test them routinely and change them as directed by the manufacturer.

Other Maintenance Tasks
There are a few other things to watch for when examining your pump. Make sure the pump is upright in the sump pit. Look for rust and other signs of corrosion. Check that the float ball can move freely. If you are uncomfortable performing any part of the pump maintenance yourself, find a reliable contractor to perform the inspections and maintenance for you.
Even a well-maintained sump pump can malfunction, leaving you with a flooded basement or crawlspace that can lead to further complications, such as mold damage. Fortunately, a certified restoration service can help you get your home back to normal quickly and safely.

3 Benefits of Professional Fire Restoration

6/6/2022 (Permalink)

3 Advantages Of Hiring A Professional Fire Restoration Company

When fire damages a commercial building in Lockport/Lemont/Homer Glen, IL, the quality of the fire restoration determines how quickly the business can reopen and how much secondary damage occurs. A top tier restoration service is one you can confidently recommend to your insurance clients. The following are three ways that SERVPRO stands out from the competition.

1. IICRC Certification Ensures Quality Restoration

The Institute of Inspection, Cleaning and Restoration Certification has been setting high standards for the restoration industry since 1972. The standards cover everything from continuing education requirements to liability insurance. Due to these rigorous standards, IICRC-certified SERVPRO franchises are often given preferred vendor status by insurance companies.

2. Quick Response Prevents Further Damage

The soot leftover after a fire has been extinguished is often corrosive, but that is not the only post-fire risk businesses face. The firefighting efforts may have resulted in broken windows and holes in the roof that can allow vandals and wildlife to enter the property and cause even more damage. Standing water leftover from firehoses can lead to mold growth if not dried up within 24 hours. Boarding up openings and beginning the fire restoration process as soon as possible is the best way to prevent further damage. SERVPRO franchises are open 24/7 and are able to get to work quickly.

3. ‘Restore Versus Replace’ Saves Money

SERVPRO technicians are taught to approach every job with a “restore versus replace" mentality. This means that the goal is to restore when possible and replace only when there’s no better solution. Although complete rebuilding services are sometimes necessary after a fire, the this approach saves money and allows business owners to keep more of their original possessions.

Business fires are upsetting and stressful, but the fire rebuild process does not have to be. When insurance companies choose IICRC-certified companies with a customer-centric approach to fire restoration, the damage to the property and the stress on the client are both minimized.

SERVPRO of Lockport/Lemont/Homer Glen Is A Certified Esporta Operator

6/4/2022 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen is an Esporta certified operator.  

We are capable of restoring over 90% of the soft contents in a house, and over 85% of the soft contents what were previously considered non-restorable when using the traditional cleaning methods.  

Types of damage and contamination we can restore:

  • Category 1,2,and 3 water damage
  • Heavy smoke and soot
  • Mold
  • Bio waste contaminated goods.

Third party independent laboratory testing has verified that the Esporta Wash System restores contaminated items to food grade clean by removing 99% of both organic and inorganic contaminants.

By utilizing the Esporta Wash System we provide you with a simpler and faster claim settlement process, as well as restoring your soft goods with sentimental value.

SERVPRO of Lockport/Lemont/Homer Glen prides itself on having advanced technology to ease the claims process for both the insured and the insurance company. 

Is Black Water Really Black?

6/3/2022 (Permalink)

Is It True That Black Water Is Truly Black?

Flooding at your home in Lockport/Lemont/Homer Glen, is never a welcome sight. However, some classifications of water damage are more serious than others. The three categories are commonly known as clean, gray and black. How do you know the difference? Can you tell by looking? Is black water really black?

What Does Category 3 Water Mean?

The labels of water refer to the level of contamination present due to the source of the flooding, and not the actual color:

  • Clean, fresh water from pipes is considered Category 1 and not contaminated.
  • Gray water from dishwashers or washing machines (Category 2) is contaminated with dirt and detergent, but not bacteria.
  • Category 3, or black water, comes from highly contaminated sources such as sewage, toilet backflow with feces, river water, seawater or storm water from the ground. Contaminants in the water include microorganisms, bacteria and viruses that can cause serious illness if touched or ingested.

What Are the Benefits of Hiring a Professional?

A water restoration specialist has the training, equipment and specific techniques for dealing with this hazardous water category:

  • Protective gear is used to protect the technicians from touching or breathing in airborne viruses from the tainted water.
  • The unsafe area of your home is professionally contained during sewage cleanup to prevent both secondary damage and the spread of bacteria to other rooms.
  • Porous materials exposed to the soiled water are disposed of and other areas are expertly cleaned and sanitized. Specialized filters clean the air.

Water damage at your home in Lockport/Lemont/Homer Glen, IL, can occur from a variety of causes. The difference in the three categories of water is the level of contamination involved. Although black water may not necessarily be black in color, it is identifiable by the source typically from sewage or storm water seeping through the ground. In this case, contact a professional to mitigate the damage.

What to Do if You Smell Natural Gas in Your Home

6/2/2022 (Permalink)

If You Smell Natural Gas in Your House, What Should You Do?

If you have appliances in your home that are operated using gas, it is possible that a leak could occur. If you notice a gas smell in your house, you should take some precautions to prevent starting a gas fire.

1. Turn Off the Stove

A common source of gas in your home is the stove. If you have a gas stove, make sure that it is turned off. If the gas is coming from this location, that might be all you need to do to fix the problem.

2. Turn Off the Gas Meter

If natural gas is leaking from somewhere else in your home, you should turn the gas off at the meter. This should keep the gas from continuing to fill your home.

3. Open Doors and Windows

To keep the gas from building up and creating the potential for a gas fire explosion, you should open all of the windows and doors. This allows the house to ventilate and will make it easier for the gas to leave your home.

4. Don’t Use the Electricity

If you have a gas leak in your home, the built-up gas is highly flammable. Don’t turn on any electrical objects, including the lights, and don’t handle any plugs or outlets. Even a small spark could turn into a big gas explosion.

5. Call a Professional

After leaving the house, you can contact emergency restoration services to take care of the natural gas leak in your home. It is important that you have a professional inspect the house to make sure the built-up gas has dissipated, and the source of the leak is repaired.

Because you cannot see if there is a gas leak, an unusual smell will likely be the first indication that there is a problem. A gas fire can start and spread easily, so make sure to follow these steps to keep your family and your home safe.

Prepare Your Commercial Property for a Storm

5/26/2022 (Permalink)

Storm-Proof Your Commercial Property

Storms can wreak havoc on commercial buildings. By implementing some sound storm preparedness plans you can reduce the risk of severe damage to your property in Lockport/Lemont/Homer Glen, IL.

1. Mitigate the Risks

Strong winds and heavy rain account for much of the damage during a storm. Before the storm hits, prepare your property to reduce the risk of extensive damage.

Bring in outdoor equipment, such as grills and lawn furniture to avoid items becoming airborne. Board up windows and glass doors so they don't shatter during the storm.

Inspect roofing materials to ensure they are secured. Fix any loose materials right away.
Trim any loose branches near the building so they don't damage the siding or break windows.

Disconnect computers and other electrical devices. Don't unplug the refrigerator, however.
Move loose items away from windows inside the building as much as possible.

2. Train Employees on Storm Procedures

Make sure all employees and visitors understand what to do in an emergency. Property management must develop work instructions to address the risks and then train workers on the procedures.

Conduct emergency drills with all employees so that they are familiar with the storm preparedness procedures. This will reduce the risk of people becoming panicked during a true emergency.

Designate evacuation exits and assign persons who are responsible to account for employees and visitors.

3. Inspect the Property After the Storm Passes

Wait until you are sure that the storm has passed before inspecting the building. If the emergency required persons to evacuate, don't allow employees to enter the building until authorities have given permission to do so.

Authorized personnel should inspect the property around the building to look for damage. They can identify issues to the structural integrity of the building and look for potential hazards that must be addressed. Call a storm restoration service if you need help with repairs.

Implement a sound storm preparedness plan to reduce the risk of damage during a storm.

Here in your community, here to help

5/24/2022 (Permalink)

During these uncertain times, SERVPRO of Aurora, IL is prepared to help you when it matters the most.

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most.  

SERVPRO of Aurora, IL remains open to you as our employees and services are essential during this coronavirus pandemic. If your home or business is in need of cleaning and sanitizing, or any of our core water and fire services, call SERVPRO of Madison Wisconsin at 630-862-3930. We are here and ready to serve our community 24 hours a day, 7 days a week.

Tips for Using a Home Fire Extinguisher

5/20/2022 (Permalink)

How to Use a Fire Extinguisher at Home

Every home should have at least one fire extinguisher. This tool can help you put out a kitchen fire before it spreads. Here are some tips for utilizing extinguishers correctly.

1. Make an Evacuation Plan
Before you get too close to the fire, determine exactly how you will escape the room if the blaze becomes too big for you to handle. Make sure that no heat, smoke, or fire comes between you and your chosen evacuation path.

2. Pick the Right Extinguisher
Different fires require different types of extinguishers. Water or class A extinguishers are designed for ordinary combustibles such as plastic, cloth, paper, rubber, and wood. Class B extinguishers utilize carbon dioxide and work best on flammable liquids, including grease, gasoline, and oil. Electrical fires require Class C extinguishers, which utilize dry chemicals.

Of course, when you spot flames in your home, you do not always have time to figure out the correct fire extinguisher to use. Ideally, you should keep a multipurpose extinguisher in your house, as it works on fires caused by combustibles, flammable liquids or electrical equipment.

3. Use the P.A.S.S. Technique
The acronym P.A.S.S. can help you remember how to use an extinguisher. You just Pull the pin, Aim at the base of the fire, Squeeze the handle and Sweep the extinguisher from side to side.

4. Know When To Evacuate
Most importantly, do not be a hero when trying to put out the fire. If the flames take up more than 60 square feet, if you feel radiating heat on your exposed skin, or if you have trouble breathing due to excess smoke, evacuate the house immediately. Contact firefighters to extinguish the blaze and fire damage cleanup specialists to restore your Lockport/Lemont/Homer Glen, IL, home.

You can try to suppress a blaze using a fire extinguisher. Make sure you pick an extinguisher designed for the type of fire in your home. If the flames get out of control, evacuate immediately and let the professionals handle the situation.

What To Do After A Fire

5/17/2022 (Permalink)

What You Can Do Until Help Arrives

Should a fire occur in your home or business, here are some helpful tips you can use to help limit the damage until SERVPRO of Lockport/Lemont/Homer Glen arrives:

Do's

  • Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  • Place dry, colorfast towels on carpeted traffic areas to prevent more soiling.
  • Wipe soot from chrome trim, then protect with a light coating of lubricant.

Don'ts

  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Lockport/Lemont/Homer Glen
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting with a SERVPRO of Lockport/Lemont/Homer Glen professional.
  • Do not attempt to clean any electrical equipment or appliances that may have been close to fire or water without consulting a repair service.

How To Fix a Leaky Faucet

5/16/2022 (Permalink)

Bathroom Faucet A leaking faucet can lead to water damage or wastage. When you find it in your home, you should act quickly!

How To Repair A Faucet That Is Leaking

A leaking faucet can lead to water damage or wastage. Learn how to fix any type of faucet.

Prepare for Repairs

Start by identifying the faucet design. The most common types include:

  • Ball
  • Cartridge
  • Ceramic Disk
  • Compression

Shut off the water supply by turning handles on under-sink pipes clockwise. Insert a plug to prevent components from falling down the drain.

Ball Faucet Repair

Ball-type faucets contain many parts. Obtain a ball faucet replacement kit and follow these steps:

  • Unscrew and remove handle
  • Remove cap and collar
  • Remove faucet cam
  • Take out washer and ball
  • Remove inlet seals and springs
  • Replace O-rings, springs, valve seats, and cam washers

Replacement kits contain specialized tools and parts. Purchase a kit from a home repair store.

Cartridge Faucet Repair

Cartridge faucet handles move up and down to regulate flow and left and right to control temperature. Follow these steps to fix a leaking faucet:

  • Remove handle or decorative cap
  • Remove retaining clip
  • Pull cartridge straight up
  • Remove faucet spout
  • Replace rubber O-rings

Be sure to coat replacement O-rings with plumber's grease. Leaks typically result from worn-out cartridges or O-rings.

Ceramic Disk Faucet Repair

Ceramic disk faucets are durable designs. Follow these steps to repair this type of faucet:

  • Unscrew and remove handle
  • Remove eschutcheon cap
  • Unscrew and remove disk cylinder
  • Pry out neoprene seals and soak in vinegar
  • Reuse or replace seals

It may be possible to reuse clean seals. Replace damaged seals to stop a leak.

Compression Faucet Repair

Damaged stem assemblies may cause a compression faucet to drip. Follow these steps to disassemble this faucet:

  • Remove handles by prying off decorative caps and unscrewing
  • Remove nut
  • Pull out stem
  • Remove and replace seat washer

Inspect the stem assembly for damage. Unscrew the packing nut to check for damaged O-rings.

When Fires Happen - Leave It To SERVPRO To Clean Up!

5/14/2022 (Permalink)

t's devastating to experience the chaos of a fire in your house. Not only is it difficult to deal with the loss, but the clean up too. If it is a small isolated fire, getting the area cleaned and repaired should be a priority.

The first thing to consider is the ash and smoke damage that occurred. These can lead to corrosion, discoloration and unpleasant odor. Getting ash and smoke cleaned up immediately will prevent any of these from leading to an even larger problem.

Take these action steps if you find yourself handling the aftermath of a house fire.

1. Contact your insurance company.

2. Contact your local fire restoration company.

3. Take photographs of the damage.

4. Keep a record of all conversations with your insurance company.

5. Make a list of everything you lost or that was destroyed.

6. Find a place to stay while your restoration company cleans up your property.

So give us a call if disaster strikes your home or business! We are faster to any disaster and are ready to make things "Like it never even happened." 

Water Prevention Tips

5/10/2022 (Permalink)

One of the worst problems that homeowners encounter is water damage.  The causes range from weather related issues to aged or faulty plumbing systems.  Severe storms causing backups or flooding, cold temperatures resulting in pipes freezing and bursting, washer or dishwasher problems, sump pump failures and clogged drains are all types of water damage that can occur.  Water damage can cause a lot of damage to homes and property which will cost a significant amount of money to repair.  The best thing to avoid spending a lot of money on repairs is to prevent water damage from happening.

There are three key ways of preventing water damage that every home owner should know and apply.

  • Watch for water leaks and address them promptly; inspect your roof occasionally and repair any damaged, loose and missing shingles. You should also check for stains on ceilings, toilets that shake and dark spots below pipes.
  • Ensure all drains are clear and working properly. Make sure that your gutters and downspouts are clear and make sure that your yard is sloped some distance away from the foundation.
  • Check appliances (washer, dishwasher, ice maker) frequently and inspect the supply and drain lines to be sure that they’re in good condition. Check to ensure that your water heaters and sump pump are in good condition.

Other steps you can take to prevent water damage include: 

  • Keeping track of your water bill.
  • Disconnecting hoses when not in use.
  • Installing water detection devices.
  • Closing your water main whenever you are going away for an extended period.
  • Taking care of your vegetation and trees.
  • Avoid landscaping too close to the utility pipes.

If you have done all the above but are still facing water damage problems, it is time to seek professional help.  SERVPRO of Aurora is prepared to assist you with any water damage issues.  

Mold, in my home!

5/5/2022 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Aurora for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Aurora specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. If you are in need of mold remediation please call our office.

We are Cleaning Experts

4/30/2022 (Permalink)

SERVPRO of Aurora, IL is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Basement Flooded? These Are The Top 5 Things To Do Before Help Arrives

4/13/2022 (Permalink)

If your Aurorahome floods, you can trust that SERVPRO of Aurorahas the experience and know-how when it comes to flooding. You could say water damage is the bread and butter of our business! Below, we have listed the top 5 things to do until help arrives and what NOT to do so you have both sides of information at your disposal.

What Should You Do Before The SERVPRO Professionals Arrive?

  • Keep children and pets away from standing waters because this is often contaminated.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • You can remove excess water by blotting and mopping.
  • Move all precious objects to a safe, dry place.
  • Keep all damaged material for proof of loss. This is useful for insurance purposes.

What Should You NOT Do Before The SERVPRO Professionals Arrive?

  • While there are several precautions you should take, there are also certain things you shouldn’t do; one example is leaving wet fabrics in place. If you have any furs or leather goods, hang them!
  • Do NOT use your household vacuum cleaner to remove water! Regular vacuum cleaners are not made to pick up liquids, and doing so can run the risk of electrocution and damage to your vacuum. If the flooding is minor, you may be able to use a wet-dry shop vacuum for water removal.
  • Do NOT use TV or other household appliances. Contact with water can cause metal pathways in your TV’s circuit board to corrode, making it unusable.
  • If the ceiling is wet, do NOT turn on ceiling fixtures. This also goes for sagging ceilings where you have to keep out of the room altogether.
  • Do NOT leave colored items like books or magazines on wet carpets or floors.

As always, the main question you have to ask yourself when your basement floods would be, “is it safe to stay in the house?” If you answered “no” to that question, know that SERVPRO of Auroraoffers move-outs and pack-outs to help make the remodeling process quicker while protecting items from further on-site damage. You also want to be mindful of wet materials as they can be heavier than they look. As always, we work with your insurance company for a stress-free claims process to help you manage the paperwork. If you need us, you can contact us at 630-862-3930.We’ll bring your home back to its preloss glory. This franchise is independently owned and operated.

Preventing Cigarette Fires

4/12/2022 (Permalink)

People frequently will do something even when they know they shouldn’t. One more significant problem is smoking cigarettes inside the home, which increases the risk of starting a fire. We aren’t going to tell you to stop smoking, but we hope you consider not smoking inside the home for the following reasons.

  • Overloaded Ashtray
    • Smokers commonly sit the ignited cigarette down while inhaling nicotine if they can’t finish it in one sitting. This becomes a potential fire waiting to happen as most ashtrays have some accumulated reminisce of last cigarettes. When you have an ignited cigarette sitting, it collects hot ash, which gets naturally ashed, creating the perfect conditions for a fire. We suggest that if you can’t finish a cigarette, you put it out by lightly pushing the ignited end against a quarter. 
  • Catching Z’s with an Ignited Cigarette
    • Believe it, or not more people have fallen asleep while smoking than you would think. One in twenty (5%) home fires are started when someone falls asleep with a cigarette still ignited. The scary part is that most of those fires were created at an unsafe distance which doesn’t leave the person with much time to react, causing severe burns and death in some cases. 
  • Discarding Properly
    • One of the most common fires starts when the person smoking doesn’t properly put out the fire. This includes smoking outside as an ignited cigarette butt can easily ignite a bush.

We understand that it is tempting to smoke inside your property due to winter. We don’t advise this as there are health concerns when smoking inside, but the risk of starting a fire also increases. Knowing the common ways cigarettes create home fires helps you understand how to prevent falling victim to a house fire.

Put your home in our hands

4/8/2022 (Permalink)

  1.  Do you need help with your home after it has been severely damaged? SERVPRO's Reconstruction Services are available to help repair your house. We offer a variety of services, including roofing, siding, and carpentry work. If you're in the Aurora, IL area and looking for someone to restore your property back to its original condition, give us a call today! SERVPRO's Reconstruction Services can fix your roof, the exterior of your house, and all the other things that need it. If you're in the Nashville area and want to get your property back to its original condition, we'll be happy to help! SERVPROs Reconstruction Services start with an estimate that we agree on with the homeowner. That way, you know how much it's going to cost and when we'll be done. Once we get started, we make sure to go through everything with you so you know what is happening and why--we want you to feel like you're in control of the repairs! After all the work is complete, our team will remove any and all debris and clean your property--so your house will be back in good condition and ready for use again! SERVPRO has many satisfied customers in the Nashville area. Every company is only as good as its team, and we're proud of ours! We've been providing services like roofing, siding, and carpentry work for years while maintaining excellent customer service. We also put a lot of thought into hiring--in fact, we make sure we hire people who care about what they do and believe in our mission: Bringing Homes Back Together Again. 
  2.   That's not all--we want to make sure you know all about the project before you say yes. So that's why when you call or come to our office, we'll ask a lot of questions about your house, the damage it sustained, and any special considerations. For more information about SERVPROs Reconstruction Services, please contact SERVPRO of Aurora at 630-862-3930.

Commercial Services Spotlight: Hospitality Facilities

4/2/2022 (Permalink)

After months of canceled and postponed weddings, concerts and conventions, it is exciting to see the return of in-person social and business events to central Illinois. At SERVPRO of Aurora we understand that resuming these activities is especially important to the hospitality industry. Therefore, when disaster strikes in the form of fire, smoke or water damage, it is imperative that facilities are able to quickly get back to business. From small independent venues to large convention centers, we have the knowledge and experience to assess your situation and restore the affected area with as little inconvenience to your guests as possible. Our priority is to isolate the impacted areas of damage so that your facility can continue to function and maintain your high level of service to your customers. We offer a variety of services to the hotel, casino, entertainment and convention industries:

Our Experience Includes:

  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Biohazard
  • Odor Removal
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Mold Removal
  • Vandalism Cleanup
  • Document and Records Recovery
  • Total Project Management

If your commercial property has been impacted by fire, smoke or water damage, contact SERVPRO of Aurora today! We are the locally-owned, trusted leaders in the restoration business and we can make it "Like it never even happened."

SERVPRO of Lockport/Lemont/Homer Glen's Emergency Response Program

3/30/2022 (Permalink)

Surviving a big commercial property loss successfully takes planning. Fire, water, or storm damage is unpredictable and can happen to any property at any time. 

Consider taking these steps with SERVPRO of Lockport/Lemont/Homer Glen to be prepared if you are faced with a commercial loss:

  • ERP - The Emergency Response Plan
    • We make an Emergency Response Plan for your specific property. The plan permits us to collect information before a disaster strikes your business. That means we are already set to get work if your property suffers a loss.
  • Pre-disaster consultation 
    • We will visit and inspect your commercial property so that we know what to expect if you suffer a loss.
  • Response Time ALPHA 
    • You're our Emergency Response Plan (ERP) Client, our 1st priority whether its a big weather event like a hurricane or tornado. Our crew will be on-site fast.

Call SERVPRO of Lockport/Lemont/Homer Glen if your commercial property suffers any damages which require our mitigation.

Available 24/7 365 days a year.

Being prepared From Power Outages From Storms

3/24/2022 (Permalink)

Managing Without Power 

SERVPRO of Lockport/Lemont/Homer Glen has seen storm damage lead to power outages.  

A power outage can:

  • Disrupt communication
  • Make transportation difficult
  • Shut down water pipes
  • Close businesses, grocery stores, gas stations, banks, ATMS, other services
  • Lead to food spoilage
  • Lead to contaminated water
  • Disable medical devices

During a power outage be sure to:

  • Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
  • User generators only outdoors and away from windows
  • Disconnect appliances/electronics. Power surges can destroy equipment
  • Have already set up a plan to refrigerate medicines
  • For people who use power wheelchairs, have a backup battery. You may also need a manual chair
  • The local power company should already know that someone in your home relies on medical devices
  • Do not use a gas stove or oven to heat your home or business
  • If travel is safe, go to another location for proper heating or cooling
  • Check on your neighbors.

Top Reasons Your Roof Is Leaking

3/7/2022 (Permalink)

Roofs are often susceptible to water damage that can lead to structure and mold issues if not addressed.  There are several ways water can infiltrate building materials surrounding a roof and the top 3 are:

  • Water pipes leaking or dripping
  • Condensation inside your home

  • Clogged gutters and downspouts

Most of the issues relating to a roof leak can be avoided by doing routine inspections of the attic/roof area on a regular basis.

If you do spot damage and are needing professional repairs call SERVPRO for help.

We Answer the Phone Ready to Help

Call Today


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lockport/Lemont/Homer Glen has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?


About SERVPRO


SERVPRO of Lockport/Lemont/Homer Glen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage Restoration Process

3/2/2022 (Permalink)

A fire can be devastating for your home or business.

After the fire is out, you may be left with multiple areas of damage. The fire may have compromised the structure of the building, soot and smoke damage can effect walls and furniture, and you may face water damage from putting the fire out.

So, where do you start after the flames are out?

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Lockport/Lemont/Homer Glen can restore your property back to pre-fire condition.

We specialize in fire and water damage remediation and restoration. We’re dedicated to responding immediately when you need help with fire or water damage to help lessen the damage, limit further damage, and reduce restoration costs.

We’re open 24/7, 365 days a year to respond to your call at 708-301-4200.

Odor Removal In Your Apartment Complex

2/28/2022 (Permalink)

As the owner of an apartment complex, you are familiar with the handling of odor issues. When there are lots of people living close to one another, there are bound to be situations that arise that create unpleasant, and sometimes overpowering, odors. Many times they are easily dealt with by opening doors and windows, allowing spaces to air out, such as unpleasant cooking smells, for example. If a tenant has had a leak or small flood in their unit and wet carpeting is causing a bad odor, the carpet can always be professionally dried and cleaned if necessary. It may even require the removal and replacement of the carpeting (and it might be time to consider renovation of all units to wood or linoleum floors to alleviate this kind of issue in the future). Whatever you decide, you’ll need to get carpeting dried as soon as possible, completely and thoroughly, because we all know what comes next in a damp environment: Mold, along with all its odors and unhealthy aspects.

Sometimes an odor event is just too big, and you know it is going to require professional help;  that’s where SERVPRO of Lockport/Lemont/Homer Glen comes in. We are experts in deodorization, and our team is trained to identify and eliminate offensive odors by determining the conditions that are causing the issue. Many times, the problem can be removed without a trace, given a little time.

SERVPRO teaches IICRC technical classes for our crew members on the proper removal of odors, and our team members know that simply masking them or using shortcuts just won’t work when it comes to a serious and persistent problem.

The science of identifying and eliminating odors can be tricky, so give SERVPRO of Lockport/Lemont/Homer Glen a call and leave the restoration to us! We are here to help, 24 hours a day, 7 days a week. We are experts when it comes to mold prevention and remediation and damage from fire or water, and we are proud to serve our homeowners and entrepreneurs. Call us today!

What To Do If Your House Floods

2/21/2022 (Permalink)

If your home has been flooded, the proper steps need to be taken to ensure the safety of your family along with the integrity of the structure. If the levels of flooding are not severe, here are the steps to follow so your house can get back to normal in no time. If the flooding is severe, make sure to bring in the professionals to handle the issue. 

Here are some steps to take if your house is flooded: 

  • Evacuate everyone from the premises as soon as possible once the flooding starts. Find a dry, safe spot away from the house while waiting for the flooding to stop. If flooding is caused by a natural disaster, call the authorities or listen to the local news to find a temporary shelter and relocate to that shelter when possible. Call 911 if anyone needs medical attention and make sure that everyone is accounted for and safe.
  • Attempt to find the source of the flooding if it is not from a natural disaster. Stop it at the source, try to turn it off any faucet or seal it up; turning off the main water valve may also solve the issue.
  • Turn off the electricity, but do not attempt to reach the fuse box if you have to walk through water to reach it! If you cannot reach the fuse box without stepping in water, call an electrician.
  • Document all the damage by taking photos and videos of all the affected areas. This information will be necessary for insurance purposes if you need to file a claim. 

Next comes the clean-up process:

  • Do not touch the water without the proper equipment, as it may be contaminated with sewage or other hazardous material. If you have to enter the establishment wear waders or waterproof boots.
  • All of the water must be removed, and then a wet vacuum or a pump can be used to dispose of any standing water.
  • Attempt to salvage any items that were not seriously damaged. Do not eat any food that has been contaminated by floodwater.
  • If the water damage is not too bad, dry the space out with fans and dehumidifiers. Anything that was touched by the water also needs to be disinfected.

Warm, wet spaces are an attractive breeding ground for mold colonies, so act as quickly as possible to prevent mold growth.

  • Your property needs to be as dry as possible to prevent mold spores from growing. Once a mold colony gets established it is not possible to remove completely. Keep the affected areas as dry as possible and treat them with a strong cleaner, such as a bleach solution. 
  • Open any windows and doors to let fresh, dry air in and circulate. 


If the damage to your home is critical and you doubt you are capable of fixing the issue by yourself, don’t hesitate to call us to assist you in getting your house back to normal. Here at SERVPRO of Lockport/Lemont/Homer Glen, we are experts when it comes to water damage repair and restoration, and we are mold prevention and remediation pros, too.

Warning Signs Of Mold

2/18/2022 (Permalink)

Mold on drywall Mold discoloration on drywall

Nothing sends shivers through a homeowner's spine like mentioning the word "mold." Not only can it cause damage to your home and make it hard to sell, it also can be a health hazard to you and your family. Here are three warning signs of this insidious fungus that you don't want to ignore:

1) Water spots

Any wet spot in your home can be a potential sign of fungus growth. This can include water spots on your ceilings or walls, or on floors in your basement or crawlspace. If you find evidence of water spots, you need to find the potential moisture source and get it taken care of promptly. Using a highly-recommended remediation company like SERVPRO of Lockport/Lemont/Homer Glen is the best option.

2) Discoloration

If you find a spot on a wall or floor that's discolored, it is a potential sign of mold. Discoloration that is green or black is a definite warning sign of fungus growth. However, any discoloration can mean growth is present, even if it isn't of the tell-tale colors.

3) Bad smell

If you have fungus growth in your home, it can cause a bad smell. Depending on the type of growth and how much of it you have, you could have a very strong smell or one that is faint. It can smell musty or earthy, or it can produce a smell that is more pungent. Any bad smell needs to be investigated.

Mold can be harmful and is not something to be ignored. If you experience any of these warning signs, call SERVPRO of Lockport/Lemont/Homer Glen to investigate. Our staff receives extensive training on how to effectively deal with mold infestations. We also have the equipment and start of the art techniques to carry out remediation tasks and keep your home safe and clean.

What To Do If A Tree Falls In Your Yard

2/16/2022 (Permalink)

As time passes and weather wears away at trees, trees eventually die and fall. Sometimes, a strong storm and wind expedite the process. However, you’re generally not notified in advance when a tree falls in your yard, so we’ve gathered a list of actions you should take if a tree falls in your yard. 

1) Think about safety first.

Are you inside a building that the tree fell on? Where is the tree in relation to you and your family? Is the tree at risk of falling even further and causing more damage? If the tree has come in contact with any part of your home or fallen through your roof, you should get everyone outside of your home as soon as possible. Take note of any wires that your tree has knocked down or is now touching as they may pose a fire hazard. Any injuries or structural damage should elicit a call to 911 for the fire department to come and help you out. 

2) Assess the damage. 

Did the tree hit any existing structures? What kind of damage did it cause? Take photos of the damage for insurance purposes later and stay a safe distance from the tree if it’s at risk of moving even more during a storm, etc. Figuring out what exactly has been damaged and how is an important step in the process of what to do after a tree falls in your yard.

3) Determine whose tree fell.

Did your tree fall in your yard? Or is it your neighbor’s tree? Even if a neighbor’s tree fell on your home or into your yard, it’s typically your homeowner’s policy that covers the damage. This might seem a bit backward, but it’s the way most policies work. However, you should take note of whose tree it is and double-check with your insurance policy and coverage to see what applies and if the tree falls into any of the exclusions. 

4) Call the insurance company.

After determining whose tree fell and assessing the damage, give your homeowners’ insurance company a call. Describe the situation and provide them with photographic evidence of the damage. They’ll be able to tell you the next steps to take and what you should do next.

5) Arrange for tree removal. 

Once you’ve gotten in contact with your insurance company and you know what is covered under your policy, it’s time to arrange for tree removal. Your insurance company may provide you with a list of disaster restoration specialists that they work with, but it may be smart to come to them with a name in mind to see if that will be covered under your policy. SERVPRO of Lockport/Lemont/Homer Glen  is a great disaster restoration company that can take care of tree removal, structural restoration, and more in the aftermath of storms, incidents, and other disasters. 

SERVPRO of Lockport / Lemont / Homer Glen is 24/7

2/11/2022 (Permalink)

Have you ever come home from work to water overflowing from a kitchen sink leak or woken up to a crash of a tree into your garage during a late-night storm? No matter the disaster, damage, or hour, SERVPRO of Lockport / Lemont / Homer Glen's trained disaster restoration professionals are equipped and ready to come to the rescue. 

Disasters never crop up on a nicely scheduled timeline. In fact, they often happen when they’re least expected and at odd hours. A tornado or a flash flood doesn’t wait for a convenient time to inflict damage on your property...it just shows up, sometimes unannounced. However, you don’t have to deal with disasters and the damage they leave in their wake alone. SERVPRO of Lockport / Lemont / Homer Glen has a team just a call away to fight an emergency restoration battle just for you. Whether you’re dealing with flooding, water damage, fire, mold, or smoke, SERVPRO of Lockport / Lemont / Homer Glen is available to you 24/7 with the technicians and state-of-the-art technology able to return your property back to its original state.

While disaster restoration jobs may take time, our emergency response doesn’t make you wait. We will be with you at a moment’s notice 24 hours a day, 7 days a week, and that includes holidays! You can expect an immediate response time from us, day or night, and we pride ourselves on our ability to assist you in your times of need. 

Immediate response to disaster scenarios enables us to minimize the damage that occurs and keep your restoration and repair costs low as a result. In particular, water can be very invasive, and precious minutes can accumulate higher costs and more extensive damage if it’s not addressed from the get-go. 

We are staffed and equipped to respond to emergencies on both small and large scales and at both residential and commercial properties. Don’t hesitate to call us if you even think you have an inkling of an emergency on your hands, and our disaster restoration team will be on their way to you before you know it. As they say, it’s always better to be safe than sorry. Contact SERVPRO of Lockport / Lemont / Homer Glen at (708) 301-4200 at any time. We’ll be on our way in moments.

Providing Services For Commercial Properties

1/27/2022 (Permalink)

Flooding and water damage commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Lockport / Lemont / Homer Glen a call, and we’ll be there fast with the help you need.

When Water Damage Strikes

1/24/2022 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

What to Expect

When you call us, we will ask questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring. This includes how many trained SERVPRO professionals we may need.

Our SERVPRO Representative will ask questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call the experts at SERVPRO of Lockport / Lemont / Homer Glen @ 708.301.4200

Employers and Mold

1/24/2022 (Permalink)

There are some important steps that employers can take to make sure that their employees are not exposed to mold. These preventative measures are some of the most important things that employers should know about mold. Following these tips can help save time, money, and the health of their employees.

  • Have a reliable and certified building maintenance crew who are well-informed about mold and mold causes.
  • Have all the plumbing checked regularly throughout the year.
  • Check the building construction and design.
  • Make sure there is proper ventilation in each area of the building.
  • During summer months, open windows or run air conditioning regularly.
  • Use mildew resistant paint in offices where workers spend most of their time.
  • Consider replacing old carpets or wooden shelving that might have been exposed to moisture in the past.

Always let your employees know that you are doing everything possible to prevent mold from growing in your building. When workers feel like their employers understand their health risks and are taking proper precautions to keep them safe, they are less likely to file claims.

What to do if Mold is Found

If you find mold or you suspect mold is in your building, you can give SERVPRO of Lockport / Lemont Homer Glen, IL a call. The consequences of mold are too high to not take it seriously. Primarily, the health of your employees always come first. You never want to be responsible for the health effects that your workers can contract in a moldy environment. In addition, the structure of your building will be severely compromised if mold is found and if it is not remediated on time. Lastly, legal expenses from mold litigation can be overwhelming. Do not put yourself in a tough position when it comes to mold. Call SERVPRO Lockport / Lemont / Homer Glen, IL at 708-301-4200.

What Does A Fire Damage Restoration Company Do?

1/21/2022 (Permalink)

Maybe you’ve heard of a fire damage restoration company before, but what exactly do they do? Why would it be helpful to hire one post-fire? 

What does a fire damage restoration company do?

  • Damage assessment 

First and foremost, a fire damage restoration company assesses the damage caused by fire and decides the most appropriate course of action to take to tackle the aftermath. 

  • Fire and smoke restoration

Anything damaged by fire is likely charred, smoke-filled, sooty, and potentially past return. Fire and smoke restoration technicians will restore any possessions that they can to their original state if desired.

  • Odor control and deodorization

Smoke can be hazardous to your health and is pervasive throughout your home or business after a fire. Controlling and removing this odor is a specialty of fire damage restoration companies. 

  • Upholstery and fabric cleaning

Smoke, soot, ash, and fire often severely damage and pervade upholstery and fabrics within your home or business. These can be cleaned and restored by a fire damage restoration company if they’re not past the point of no return. 

How does a fire damage restoration company restore your property after fire damage?

At SERVPRO of Lockport / Lemont / Homer Glen, our fire damage restoration process starts with you making an emergency call to us at (708) 301-4200 and answering a trained representative’s questions so we can send you the help you need. After we get the information from you, we go about the following steps.

  1. Inspection and Fire Damage Assessment
  2. Immediate Board-Up and Roof-Tarp Service
  3. Water Removal and Drying (if water damage is present)
  4. Removal of Smoke and Soot from All Surfaces
  5. Cleaning and Sanitizing
  6. Restoration


For a more detailed look at each of these steps in our fire damage restoration process, check out the whole fire damage restoration breakdown. We recommend saving SERVPRO Lockport / Lemont / Homer Glen number in your phone for any fire damage or water damage emergencies that you may experience: (708) 301-4200. This franchise is independently owned and operated.

What Makes Our Team Stand Out

1/21/2022 (Permalink)

SERVPRO  of Lockport/Lemont/Homer Glen has a ONE TEAM focus in its organization. As ONE TEAM we make customer service a responsibility of all divisions from office to production to marketing to repairs to our large loss division.

Create Happy Customers.” How do we do this? Communication.  We want our customers to know we will listen to their needs, answer their questions, and do our very best to explain our approach in handling their fire, water, mold, and specialty cleanup needs.

No one wants to wake up to an inch of water in their basement from a leaking hot water tank, but if you HAD to, wouldn’t you want a company who you know you can count on to be there? Being READY 24 hours a day, 7 days a week, and 365 days a year gives our customers peace of mind. We’re not just READY, as ONE TEAM we care about our customer’s experience with our company.  Please visit our testimonial section of our website, or read our reviews on Facebook and Google to hear from real people who have used our company!

Generator Safety

1/18/2022 (Permalink)

Always place your generator Outside of the home for safety.

When the lights start to flicker one's first instinct is to grab the flashlights to be ready if the power goes out.

There is a large number of homeowners and businesses that own generators that can keep the vital systems in a building running.

The generators exhaust fumes very similar to your automobile. Making sure these fumes don't come back into your home is extremely important!

Generators should be placed Outside in order to exhaust the fumes out into the open.  Even putting the generator in the garage is not a safe practice, the generator should be outside of the home and venting away from any fresh air inlet.

When the power goes off and your property sustains property damage, call SERVPRO to do your repairs and mitigate the damage.

Why SERVPRO? 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lockport / Lemont / Homer Glen, IL, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Laundry Safety

12/30/2021 (Permalink)

Not clearing your laundry filter after each use can be dangerous. It is reported that there are over 17,000 fires related to home dryers each year.
Here are a few simple tips to follow to help prevent a clothes dryer fire:
-Clean the filter screen after each load to prevent lint buildup.
-An adult should be at home whenever the dryer is in use and the home should have working smoke alarms.
-Clean the vents outside twice a year to clean out any accumulated dust and lint.
-Commercial dryers should be cleaned out regularly because of their frequent use and shared venting system.
-Don't dry mop heads in the dryer. The dryer's heat can ignite the chemical residue on mop heads.
-Keep the surrounding area clean. The dryer's heat may ignite anything left too close to the dryer.
-The safety of your family is important to us and we hope that you don't encounter such a fire. Be sure you follow these steps to avoid a fire in your home.

Mold in Your Business

12/30/2021 (Permalink)

Because you are a responsible business owner, you purchased commercial insurance before opening. What you may not know, however, is that most policies fail to include comprehensive mold coverage.

Limitations of Standard Coverage

Check your policy to see if you are protected from mold and, if so, under which scenarios. Standard commercial policies only provide coverage under three limited circumstances:


1. Mold caused by fire or lightning.

2. Fungus resulting from what is known as a “specified cause”. Examples of these unusual circumstances include windstorms, smoke, sinkholes, hail, and vandalism.

3. Damages caused by the fungus itself resulting from one of the above “specified” cases.
For most, this level of commercial insurance protection remains insufficient. Because of this, you may consider purchasing Limited Fungus Coverage. Companies residing in flood zones might also contemplate expanding their insurance protection with a style of policy amendment known as an endorsement.

Limited Fungus Coverage
LFC protects businesses from mold caused by water damage, the most common fungal culprit. Note that compensation is only awarded if you take reasonable measures to prevent mold damage from spreading after the mold-producing event. Under LFC, your building in Lockport, IL, is covered for fungal sanitization as well as removal and restoration of infested building parts, such as replacement of affected drywall or an intrusive tear out required for access to compromised insulation. Costs related to post-repair mold testing are also included. Typically, insurers reimburse up to $15,000 per year for fungus-related destruction.

Don’t Rely on Coverage
Before needing mold insurance to remedy a tough situation, take measures to prevent mold from striking in the first place. Inspect your location for damp areas and promptly fix leaks. Regularly check ventilation systems and be sure they remain clean and properly maintained. Most importantly, prevent mold from worsening by contacting a respected mold cleanup service as soon as it’s detected.

Usually, commercial insurance policies only cover particular mold situations. Protect yourself by checking your agreement before fungus becomes an obstacle.

We are a Team - Large Loss Response

12/26/2021 (Permalink)

Living in the midwest, we all know how unpredictable the weather can be. One day it can be sunny with clear skies and the next day there it could be hailing and cold. Our SERVPRO of Aurora team knows that storm damage can happen and damage the business at any time.  We are currently the only certified Large Loss Response Team in the state of Illinois. We have the training, equipment, employees to help with any size disaster. We want to make your life easier and stress-free. Our certified response team is comprised of trained technicians who get in the field and help with any storm damage. Every loss is managed by a commercial operations manager to help ensure seamless communication and timely mitigation for your large loss. Our employees are trained residential and commercially for any size disaster. We are stocked for any large job that could come in. We are ready to help.

We Can Help You With Your Storm Damage

12/22/2021 (Permalink)

When disaster happens you can depend on SERVPRO of Aurora to have the resources you need. We don't tell our customers that call in that we are too busy. We are Ready For What Ever Happens! We have the training, equipment, and vehicles ready to head out whenever the time calls to help our community. Our team of trained professionals helps with mitigation to reconstruction. We give you information and tips to help minimize damage and keep the storms away. We can't stop a storm or tornado from happening, but we are here to help when it does. Take the time now while there is no threat of rain to prepare for future storms.

Why Do You Need to Act Fast?
You need to act quickly when storm damage strikes. The cleanup process should begin as soon as possible because the longer you wait, the more damage will result. Our Certified Technicians with our IICRC Team will perform every step to get you back on track!

When water attacks, SERVPRO is here for you

12/15/2021 (Permalink)

SERVPRO has helped many people to clean out the mud and debris a flood can push into a home.

Our crew are experts at knowing what needs to be done first to restore your home back to livable.

Removal of the mud is most important to make a safe place to walk and work. Checking all baseboards in every room and sheet rock to see how much the water penetrated them and then to dry it all out.

If you have any kind of fire, water or mold damage, call SERVPRO of Aurora and let us come in and make things "Like it never even happened." We are faster to any disasters and are ready and waiting to put our expertise to work for you! 

 

Your Storm Saviors

11/27/2021 (Permalink)

We offer 24-hour emergency service because we know that storms, fires, and water issues can happen any day at any time. We want to help you get back to preloss conditions no matter the situation.
Storms and other natural disasters can come at any time so you should always have a plan in place. Our goal is to help you get back on track as quickly as possible so we can all get back to enjoying our homes. Whether it's a fire or a storm, your safety is our first priority.
Everyone plays an important role in helping make your community safe and strong in case of emergencies. That's why we want you to know that we're here for you no matter what type of service request you may have.

Carpet Cleaning

11/24/2021 (Permalink)

Since 1907 SERVPRO has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet cleaning care as a guide, SERVPRO of Aurora Professionals will guide you in the best decisions to care for your carpet. This includes:

  • Showing you what cleaning options would be best for your level of soiling
  • Giving you an estimate of time and cost for the carpet cleaning
  • Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

Here are some examples of our carpet care options:

Bonnet Cleaning-cleaning/maintenance for light soiling

Hot Water Extraction-cleaning for light to moderate soiling

Deluxe Precondition and Rinse-cleaning for moderate to heavy soiling; pre-treat and rinse

Showcase Premier Cleaning-cleaning for moderate to heavy soiling

Emergency Fire Damage Tips

11/21/2021 (Permalink)

Emergency DOs AND DON'Ts

These emergency tips will assist you in taking proper action until a SERVPRO of Aurora Professional arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration.

  • Limit movement in the home to prevent spot particles from being embedded into carpet and avoid tracking
  • Keep hands clean. Soot on hands can further soil upholstery, walls and artwook.
  • If electricity is off, empty freezer and refrigerator completely and prop door open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • Don't attempt to wash any walls or painted surfaces without first consulting your SERVPRO of Aurora Professional.
  • Don't attempt to shampoo carpet, rugs or upholstered furniture without consultation.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting with an authorized repair service. 

How Finding Mold Can Affect The Sale of Your Home

11/19/2021 (Permalink)

You've decided to sell your home and are ready to put it on the market. Your walls are touched up, you've removed the clutter and every surface is shining. As you prepare to put the for sale sign in the yard, don't overlook one important detail that could seriously hamper your efforts to sell: mold.

Mold exists all around us and is present everywhere indoors and out. Mold thrives and grows in areas where moisture can accumulate, such as bathrooms and basements where there may be undetected water leaks.  Because certain types of mold have the potential to cause health issues, potential homebuyers will be understandably cautious about purchasing a home where mold has developed. 

As you prepare your home for the market, carefully examine areas where mold may be growing. Pay attention to musty odors and address any sources of moisture that may be inviting mold to grow.

If you are concerned that your home may have a mold problem, call the restoration specialists at SERVPRO of Aurora 630-862-3930 Our trained experts will inspect and assess your property. If mold is found, our technicians have the training, tools, and expertise to take care of your mold problem safely and efficiently. 

Disaster At Your Rental Property

11/18/2021 (Permalink)

Our First Priority is to Return Damaged Property to Pre-Loss Conditions

When disaster strikes at one of your properties, we know your first priority is the safety and well-being of your clients. Whether it's an industrial facility or multi-family properties, our professionals are experienced in maintaining the security and safety of the facility and tenants while isolating the damage. We work efficiently to minimize the interruptions for your tenants' daily lives.

Types of Facilities:

  • Multi-level Commercial Buildings
  • Multi-tenant Facilities
  • Small Office Buildings
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

SERVPRO of Aurora Professionals are available 24-7/365 to help remediate any damage, regardless of the cause, scale of the loss, or the size of your facility.

Trust The Restoration Specialists With Your Belongings

11/11/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Aurora are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

Tips for Water Damage Prevention

9/24/2021 (Permalink)

When homeowners think of water damage, they usually imagine a large flooding event from a storm or water main break, but small things such as undetected leaks can cause a lot of problems, too. Damage from water in your home in Aurora, Illinois, is not inevitable, though. There are several things you can do to prevent it from happening.

4 Tips to Prevent Water Damage

1. Have a Consistent Maintenance Schedule

Most water damage is entirely preventable. All you need to do is update your maintenance checklist to ensure that it includes leak prevention tasks:

  • Clean gutters and downspouts
  • Minimize landscaping near pipes or sewer lines
  • Check pipes and supply lines for weak spots or leaks
  • Maintain appliances
  • Winterize pipes before the first big freeze of the year


2. Improve Water Loss Detection

Another way to prevent damage is to head potential problems off at the pass. To do this well, you have to know when they start. An unusually high water bill could be a sign of a leak that leads to water in your home. A working sump pump in your basement protects it even when you are not there.

3. Know Where Your Water Main is Located

A broken pipe is not always something you can prevent, but you can minimize the amount of water it releases by turning off your water main. The shutoff valve stops the flow of water into your pipes so that you can get the issue resolved.

4. Fix Leaks and Damage Quickly

Even if your home is damaged by an unpredictable accident, quick pipe cleanup can help you prevent secondary damage. It's important to call water restoration experts as soon as you know there is an issue so that they can stop the progress of the seepage and prevent mold growth.

To prevent water in your home from causing extensive problems, you have to be diligent. Proper maintenance and vigilant attention to changes help you safeguard the structural integrity of your house.

Is Renter's Insurance Enough

9/22/2021 (Permalink)

Flooding can cause damage to your property.

The main advantage of living in an apartment is you needn't concern yourself with the typical structural maintenance and repairs of homeowners. However, that doesn’t mean a renter is completely without concern or need of a robust renter's insurance policy or a storm mitigation specialist in Aurora, Illinois.


Flooding, for example, is a complex issue involving structure and personal property. What happens in this situation? Are you or the landlord responsible, and if you are, will your standard insurance coverage be enough? There are a few things to understand in such complex situations.

Things to Know about Renter's Insurance

1. The Landlord is Only Responsible for the Structure of the Building

A landlord is not responsible for all contents inside of a building, typically. They are liable for any damage to the property and structure of the complex. The landlord must also maintain all essentials and ensure a safe and habitable environment.
However, while a landlord is not responsible for damages to personal property in most situations, they might be liable if they did not take adequate action. If a landlord, for example, waits several days to report the aftermath of a flood, resulting in more water damage and potential mold contamination, a tenant might have ground to sue.

2. Standard Renter’s Insurance Typically Does Not Cover Flood Loss

When reviewing potential renter’s insurance policies, be sure to read through the coverages thoroughly. Most basic policies, while affordable, do not cover flood damage. If you are interested in flood coverage, you will need to purchase supplemental coverage. However, make sure to read the exceptions in the supplemental policy to ensure it covers what you need or are concerned about.

3. Personal Property is Almost Always a Tenant Responsibility

When renting an apartment, you are entering an arrangement with the landlord. The agreement has risks for both parties. The landlord understands things might happen to the structure during your stay, and you understand things might happen to your belongings. Each party is responsible for their property usually.

The best defense against property loss is an adequate renter’s insurance policy. Make sure your policy covers anything you are worried about, and buy a supplemental policy for anything extra.

Ask The Experts: The DO & DO NOT'S of Fire Damage

9/18/2021 (Permalink)

Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire conditions. Below are some tips to protect you and your home after a fire. 

Do: 

  • Limit movement in your home to prevent soot particles from being embedded into upholstery and carpets. 
  • Keep your hands clean. Hands covered in soot can further damage upholstery, walls, and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpeted areas. 
  • If electricity is off, empty your freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot off of chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on houseplants. 
  • Change HVAC filter, but leave the system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of the HVAC system. 

Don't: 

  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Tupelo. 
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water. 
  • Don't attempt to shampoo carpet or upholstered furniture. 
  • Don't eat any food or beverages that may have been stored close to fire, heat, or water. 
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged or wet and can cause electric shock, and air movement can create secondary damage. 
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.  

If disaster does strike, give SERVPRO a call! We are faster to any disaster and ready to make things "Like it never even happened."

Why SERVPRO? Best at Mold Remediation

9/9/2021 (Permalink)

SERVPRO of Aurora offers mold remediation and restoration; we have the training, equipment and expertise to better assist you.

It is preferred that an Industrial Hygienist set a process protocol for how to specially mitigate the mold.

What is that?

This is a process where air sampling and affected areas are tested to provide a detailed remediation and restoration protocol for SERVPRO of Aurora to follow. There is also a post-test that will take place once we are finished to confirm clearance.

Every time our team handles a mold job, we are required to wear the appropriate PPE (Personal Protective Equipment) which includes items such as coveralls, gloves and respirators.

SERVPRO will make sure to keep anything deemed salvageable; we go above and beyond to ensure restoration before removal.  Unfortunately, in most situations there is some tear out involved to remove affected areas such as drywall, flooring, and/or furniture.

During the mold remediation process a HEPA vacuum is used, HEPA filters are designed to capture particles as small as mold spores and to insure that they do not get reintroduced into the air. Our mold experts use “negative air” containment, which is created by positioning negative air machines to introduce clean air into the affected area and push contaminated air outside the home.

You want to consider getting your HVAC ducts cleaned as well. The mold spores can collect there and be dispersed throughout the home.

Every mold infestation is different, from the amount and type of mold to the various types of materials affected. Each scenario requires a unique solution, but the general process stays the same.

Your Storm Saviors

9/9/2021 (Permalink)

We offer 24-hour emergency service because we know that storms, fires, and water issues can happen any day at any time. We want to help you get back to preloss conditions no matter the situation.
Storms and other natural disasters can come at any time so you should always have a plan in place. Our goal is to help you get back on track as quickly as possible so we can all get back to enjoying our homes. Whether it's a fire or a storm, your safety is our first priority.
Everyone plays an important role in helping make your community safe and strong in case of emergencies. That's why we want you to know that we're here for you no matter what type of service request you may have.

How Long Does the Smell of Smoke Linger After My House Fire?

7/29/2021 (Permalink)

SERVPRO is Available for Expert Fire Damage Restoration, Including Addressing Smoke Odors in Your Home

There are times when one of the more significant challenges after a house fire, is ensuring that there are no lingering odors from smoke and soot residue. Unless these particles get addressed using tried-and-true expert techniques, there is the potential to spread throughout the home and to become a constant reminder of the fire event. This is where our IICRC-certified technicians at SERVPRO are here to help!

What Can Be Done to Fight Smoke Odors?

When our skilled technicians get called to help with fire damage, we pay close attention to the entire job. This means assessing the full scope of your loss, including any areas where soot particles and smoke residue settled. Even the smallest bit of residue left behind can cause odors to sprout up weeks or months down the road. This is why we have a series of carefully planned steps we take to execute a full restoration on your property.

How Do You Work Through the Damage?

Once you call us for fire restoration services, a fully equipped crew arrives at your property in as little as 4 hours or less. Our crew chief begins the assessment so that a detailed plan of action can get put into place. Addressing a fire loss with heavy smoke damage includes:

  •   Testing and Cleaning

Once your interior is deemed safe to enter, and the plan is formulated, we work to remove items that are too charred to salvage. This helps us to limit the amount of soot spread from one location to another while also lessening odors throughout the interior. Our technicians test the smoke residue, which allows us to select cleaning agents carefully. This ensures more efficient cleaning as well as cuts back on the potential for damage using incorrect cleaning measures.

  •   Residue Cleaning Options

We see two main types of smoke damage after a fire loss. Dry smoke requires careful cleaning because wet cleaning agents might drive the residue further into the surfaces. We take our time, using care to lift the dry smoke using sponges and soft cloths. With wet smoke, it often binds to surfaces. This calls for solvent-based cleaners to lift it for removal safely. The initial testing done helps ensure no marring happens on any surfaces.

  •   Content Cleaning

There will be items within your home covered in soot and smoke residue. We handle all of these items on a case by case basis, using a variety of methods to suit each item. Non-porous items can be cleaned using our specialized immersion method. This is when items get immersed in a cleaning solution that helps carefully remove the residue, restoring it to like-new condition. Fabric items and upholstery get tested to ensure no damage comes to the materials, with our technicians often using soft bristle brushes to remove particles. 

Why Can’t I Handle the Cleaning on My Own?

Regardless of the nature or scope of the blaze, we have the cleaning technicians equipped to handle the job. Our team is fully accredited in both Odor Control (OCT) and Fire and Smoke Restoration (FSRT). Just a sampling of the tasks we cover throughout the restoration process includes:

  •   Debris removal
  •   Pack out services
  •   Dry vacuuming
  •   Surface cleaning
  •   Moisture detection
  •   Soot removal
  •   Controlled demolition

We Make Sure No Foul Odors Linger

For any fire damage call, addressing odors is paramount. Deodorization is a critical element of the process, no matter the severity or size of the fire loss. Burning odors and smoke can intensify without professional mitigation such as removal of charred debris and surface cleaning. Our skilled technicians remove all of the noxious odors and neutralize them with a variety of advanced equipment, such as:

  •   Thermal Fogging Equipment: These are units that heat up a deodorizing compound to put a fine mist on surfaces. This compound penetrates the porous materials to trap the odors in both your contents and structural materials. 
  •   Hydroxyl Generators: These units utilize UV cleaning to help neutralize odors across an open area. The equipment features a HEPA filtration system that works to cut back on harmful particulates in the air. 

When Will My Home Be Ready?

Our team does everything we can to provide you with a working timeline of the project from start to finish. The crew works according to a plan that helps us to maintain efficiency without leaving anything unattended to. The job is wrapped up with a full cleaning and deodorization to ensure everything is sanitized and safe for your family to enjoy. We make it, “Like it never even happened.”

Reasons Your Toilet May Be Leaking

7/29/2021 (Permalink)

Our toilets are one of the most common causes of leaks in our homes. While it may not be leaking out onto the floor, it can still be leaking inside. This can cost you money.

If there is water around the base of your toilet, you need to address it right away. There could be a lot of damage happening beneath the surface, and it may have been going on for some time.

8 Reasons Your Toilet May Be Leaking

Water leaking around your toilet can soak into the floor and beyond.

1. Cracked Tank or Bowl

While tanks and the bowls are pretty durable, they can get cracks. These often start with a small, hairline crack, but can get bigger. Toilets may get shifted or jarred and can get cracked in the back where you won’t notice them. They may have simply been faulty, as well.

2. Worn Washers

There are two large bolts that keep the tank attached to the bowl, and two more that keep the toilet bolted to the floor. If the bolts or washers get stripped, rusted out, break, or wear out, they won’t be able to hold it all together.

3. Pipe Corrosion

There could be corrosion in your pipes because of age, impurities in the water, or heavy metals in your water. Rust will develop in the metallic portions of the toilet because of this corrosion.

Pipe corrosion can often cause a lot of damage because you often don’t know it is even there. It starts inside the pipes, so it could be there for a long time before you even see any signs of trouble.

4. Float

The float is the hollow ball that floats on the surface of the water in your toilet tank. It can become unhooked, cracked, or it isn’t lined up properly, the fill valve may run too much, causing a leak. The chain may come off, or if it gets a crack, it can take on water and not work properly.

5. Faulty Supply Line

If there is any kind of damage to supply lines, it can put a major strain on your toilet. Sometimes, if the joints in a supply line come undone and break down, water starts to drip out. The rubber lining in a supply line can also start to leak after several years.

6. Worn-Out Fill Valve

The fill valve on the toilet can also wear down over time. This is often due to mineral deposits, but they can also rust. If enough builds up to warp the fill valve, it can stop working properly, preventing your toilet from shutting off and causing leakage.

7. Stuck or Worn-out Flapper

The flapper is that plug in the bottom of your tank. It releases the water when you flush. If it gets stuck, either open or closed, you have a problem. This can also happen if your handle is stuck.

If the flapper is stuck open, the fill valve will not shut off, so it will just keep running. If the flapper wears out, no longer fits properly, or gets a tear, then it will not be able to regulate the water in the tank.

8. Broken Connections

Your toilet has many different connectors that prevent water leaks. If any of these connections lose their seal, water may end up on your bathroom floor. You can check your toilet’s connections to see if there are any problems before they turn into leaks.

What Can SERVPRO Do For Me After Storms Flood My Lockport / Lemont/ Homer Glen Basement?

7/29/2021 (Permalink)

SERVPRO Acts Fast To Remove Floodwaters And Mitigate Damages In Lockport / Lemont / Homer Glen

Time is of the essence when it comes to Storm-related flooding in homes. Dirty floodwaters can quickly cause extensive contamination and damage if not dealt with fast enough, so contact the SERVPRO professionals who have the experience and the tools for the job.

What Can I Do To Help Prevent More Water Damage?

Since storm waters usually consist of dirty category 3 black water, spongier materials (pillows, upholstery, curtains) become a health hazard after contamination. Mitigating flood damage in Lockport / Lemont / Homer Glen begins with moving these types of materials out of the reach of the floodwater.

How Does SERVPRO Detect Hidden Damage In The Walls?

SERVPRO technicians have several options available to them when trying to locate hidden water damages. These include:

    •    A moisture meter to find the moisture content of walls. Penetrating moisture meters can also be used to test deep inside walls and floors
    •    A thermo-hygrometer to measure air conditions in a room, and to create drying and humidity goals.

If water damage is discovered, our teams can begin the ventilating process by drilling holes beneath the baseboards next to the wall. Using these holes, our technicians can use dehumidifiers and air movers to pump dry air into your wall cavities.

Can SERVPRO Prevent Mold From Growing After Flooding?

Yes, SERVPRO can help eliminate conditions favorable to mold growth in your house. Three primary conditions encourage mold to grow:

    •    A food source such as wood or paper.
    •    A temperature between 68 F and 86 F.
    •    Humidity above 65%.

Our technicians can prevent mold growth by reducing humidity in your home to below 60% with the use of dehumidifiers.

SERVPRO of Lockport / Lemont / Homer Glen has the professional equipment and training you need to deal with flooding, so call us at (708) 301-4200. We are available 24/7 because We’re Faster to Any Size Disaster.

Why Should I Use a Professional Restoration Company?

7/29/2021 (Permalink)

SERVPRO Assists Federal Way Residents When Disaster Hits 

Time is of the essence when it comes to home restoration in Lockport / Lemont / Homer Glen, mainly when there is moisture in unwanted places. Our professional restoration specialists come to scope the damage quickly and create a plan to begin work as soon as possible. SERVPRO has industry knowledge and expertise, allowing for thorough restoration with the use of professional equipment and products.

What Can SERVPRO do to Mitigate Damage that I Cannot Do on My Own?

Our technicians have access to equipment such as truck-mounted and portable extractors when dealing with water damage in your Lockport / Lemont / Homer Glen home. If you have a substantial leak in your house, a shop-vac just does not cut it when you need larger holding tanks and powerful vacuuming capabilities. Our professionals can also finish the restoration process far quicker than most homeowners trying DIY for the first time. 

If I am not Sure How Much Moisture is in My Home, What Equipment do Technicians use?

  • Moisture sensors detect moisture in flooring, reaching under carpet and pads to the sub-flooring. 
  • Thermal imaging cameras use heat changes within the walls to detect the presence of moisture. 
  • Thermo-Hygrometers measure moisture in the air and is vital in determining the RH (relative humidity goal) for the structure to create appropriate drying goals.

Could I Just Use Box Fans to Dry Out the Moisture?

While technically you may be able to use fans in your home, our high-velocity air movers dry much faster because they are stronger and can direct airflow directly where needed at the floor level. They are also designed in a way that allows the fans to be connected and placed throughout your home. 

For prompt restoration service, contact SERVPRO of Lockport / Lemont / Homer Glen at (708) 301-4200. We're Faster To Any Size Disaster.

How SERVPRO Removes Water From Carpet in Lockport / Lemont/ Homer Glen

7/29/2021 (Permalink)

Water Removal Options for Saturated Carpet in Federal Way Homes 

Many of our specialty tools connect to our extraction devices like submersible pumps or self-priming trash pumps to provide Lockport / Lemont / Homer Glen homes with an efficient water removal solution. These attachments are often designed to regulate the moisture and saturation removal of flooring options like carpeted areas of your house. Our fast response during these emergencies can protect damaged portions of flooring when possible. 

There are dozens of potential options for effective water removal for Lockport / Lemont / Homer Glen homes, depending on the specific circumstances. For carpeted areas, we have two types of units to remove moisture from the carpet and the padding beneath it, stationary and self-propelled machines. Our SERVPRO production manager can determine the need for these tools during the initial scoping process of the job and determining which available extractors could complete the needed tasks most efficiently. 

Self-Propelled Extraction Tools 

These are motor-powered and can move around the carpeted area at a consistent speed. In most cases, these are weighted extractors that squeeze carpet and padding beneath it tightly together to force moisture to the surface. A vacuum system on the unit can pull the displaced water from the surface and into the designated discharge location. Many of these same units are ride-on machines, allowing additional weight from the technician to improve the effectiveness of extraction even more. 

Stationary Tools 

This equipment is not motorized, meaning that though it works similarly to the weighted extractors in the self-propelled options, these exclusively use the weight of our SERVPRO technician. These stand-on stationary units can vary in size, but the use of them remains the same. Our professionals stand on the device, and the onboard vacuum removes the surface moisture. This powerful extractor can then get moved over to a new section, and the process starts again until all of the excess water has gotten removed. 

Extractors play an essential role in the recovery of water-damaged residences. Our SERVPRO of Lockport / Lemont / Homer Glen professionals have a large inventory of recovery tools and extensive experience to help however you need. Give us a call anytime at (708) 301-4200. 

Water Has Ruined My Office: Now What?

7/29/2021 (Permalink)

Call the Specialists At SERVPRO to Handle the Water Damage in Your Lockport / Lemont / Homer Glen Office

A leaky roof can cause rainwater to drip from the ceiling and ruin the building materials or items in your office. A pipe can also burst, and water can pool on the floor. It may not be as severe as you think. Still, you need to take action immediately to prevent further damage to the building materials and furniture. 

What can Water Damage Restorers Do?

Water damage in a office can cause severe destruction. In the event of water damage, the items in your office are vulnerable to damage. Moisture can penetrate the wood components of the furniture, causing them to warp, swell or split. Moisture that remains on metal components can cause rusting or a reduction of strength. The steps our SERVPRO team can take include:

  • Inspecting the furniture to determine if it is salvageable
  • Identifying any safety risks present
  • Wiping the water and moisture from the items

What Can Restorers Do to Remove the Water and Moisture?

If water has pooled in your office, our team can use portable pumps to extract it. We can also check the ceiling to see if there is water on it, which can lead to its collapse. Our SERVPRO teams can also inspect the subfloors to ensure they have not deteriorated to the point of being unsafe. We can then dry out the affected areas using air movers and dehumidifiers. 

The Mold Remediation Process

7/29/2021 (Permalink)

The Mold Remediation Process

A persistent musty odor in your home in Lockport / Lemont / Homer Glen home, may be a sign of a black mold problem. Once your suspicions are confirmed, mold remediation specialists must work quickly to eradicate the growth and keep it from spreading into other areas of the house.

Protection
The first thing the technicians do when they arrive is don personal protective equipment:

  • Gloves
  • Goggles
  • Coveralls
  • Boots
  • Ventilator mask

This preventative measure allows them to move freely in the space without concern that they will breathe in the mold spores or spread them to other areas via their clothing.

Containment
The next step in mold cleanup is blocking off the affected area. The last thing you want is mold growth to spread into the rest of your home. Sealing it off isolates the problem.

Removal
Even if you wipe down the surface, the mold may have grown into porous materials. If the black mold growth is large enough to need professional remediation, it has likely damaged walls, flooring or ceiling beyond repair. Material that cannot be salvaged must be torn out and discarded.

Disinfection
Next comes the cleaning process. Mold spores tend to root themselves into surfaces and cracks, so specialists have to use special equipment and cleaning techniques to ensure that the whole problem is gone. Otherwise, it is likely to return, and you'll have to start the whole process over again.

Drying
The last step of mold remediation is drying out the remaining surfaces. Technicians also must test the humidity level to make sure there's not too much moisture in the air. This step eliminates the conditions that probably led to mold growth in the first place.
To get rid of a black mold problem in your home, you probably need professional remediation. Certified specialists understand the precautions they need to take to protect themselves and your home, and they conduct thorough mitigation to keep mold from coming back.

Personal Equipment and Mold Remediation

7/29/2021 (Permalink)

Personal Equipment and Mold Remediation

If you are preparing for mold cleanup in your Lockport / Lemont / Homer Glen, home, you may have questions about the process that your mold remediation service technicians will be following - questions that quite possibly go beyond the basics. One common question is what personal protective equipment - such as face masks - these professionals wear while doing their jobs. What is worn can vary based on the situation, but you may see any of the following types of gear on a remediation worker:

1. Goggles. Many technicians will wear goggles to keep dust and other particles out of the eyes. These goggles will never have ventilation holes, as these can be a safety concern.

2. Disposable clothing. This will be seen quite commonly when extensive mold damage is present. Such clothing helps minimize physical contact with dangerous substances and makes for an overall safer cleanup job.

3. Respirators. Respirators are special face masks that prevent cleanup crews from inhaling irritating particles during remediation. Workers should always be wearing respirators approved by the National Institute for Occupational Safety and Health, and they should always wear the type of respirator that is appropriately protective for the job at hand.

4. Gloves. As you may imagine, gloves help protect workers’ hands from cleanup chemicals and other harsh substances while performing cleanup duties. Most workers will wear long gloves that reach to the mid-forearm, and the material will vary depending on what the technicians are handling.

As you can see, protective cleanup gear is more complex for workers than just strapping on face masks, especially when they are dealing with a tricky mold remediation situation. If you ever have any questions about cleanup before, during or after the process, do not hesitate to ask the trained professionals who are working to restore your property. Chances are that they have gone through similar situations many times before and have answers to all of your questions.

Addressing Ceiling Leaks After Storm Damage

6/30/2021 (Permalink)

Severe weather may bring on high winds and heavy rain – leading to a leaking roof from storms. All Aurora property owners must know what to do should water damage form due to a recent storm. The sooner you enlist the help of trained SERVPRO technicians to handle water damage remediation, the easier the clean-up and repair will be!

Storm damage in Aurora can happen at any time, but SERVPRO is the team to call when you require ceiling repairs from water damages. There are a few telltale signs to help determine whether you have water damage from a storm, including:

  • Excessive dripping
  • Stains on your interior walls or ceilings
  • Damp or soft spots on your roof
  • Materials that begin to sag
  • Notable signs of structural collapse

Should you have ceiling leaks and roof damage, SERVPRO offers emergency board-up and tarping services to keep your interior from suffering excess loss. We will also handle all debris removal, water extraction, and drying required during the restoration process.

You must know what to do and who you can call once you suffer from storm damage that impacts your home. SERVPRO of Aurora has a Green Fleet filled with equipment, and we can dispatch a crew to your home within hours of your call. Reach us 24/7!

SERVPRO is Here For You

6/20/2021 (Permalink)

We know your situation is unique. That’s why we give every type of damage and every building the individual attention of certified experts who have the real-world experience to come up with the best solution.

And we won’t leave you in the dark — communication is essential to a successful restoration, so we’ll guide you through the process every step of the way.

OUR PROVEN PRACTICES ARE BUILD ON:

1. Assessing the cause and extent of the damage.

 2. Walking through the property with you to explain our restoration solution. 3. Using the latest technology to extract contamination (standing water, soot, mold, etc.) 4. Drying the structure and contents. 5. Repairing structural damage. Our goal is to restore your property to its original condition as quickly and efficiently as possible. And we’ll keep working until you’re satisfied with the results. 

All of our experts are certified by the IICRC and have extensive experience in a range of services. From removing debris and contamination, to cleaning and restoring the structure and contents, we’re equipped to remove the damage caused by fire, water or mold.

When SERVPRO of Aurora professionals are dedicated to your property, you can be sure you’re getting the best the industry has to offer, built on decades of expertise. No type of damage is too big or too small for us to handle — we’re standing by to help 24/7.

Fire Damage Tips

6/16/2021 (Permalink)

If your home or business suffers a fire, you may be at loss on what steps to take next. The following tips may help reduce damage and increase your chances of a successful restoration.

Do:

  • Limit movement in the property. It helps prevent soot particles from becoming embedded into your carpet and upholstery.
  • Keep hands clean. It could further soil upholstery, walls, woodwork, etc.
  • Cover upholstery, rugs, and carpet traffic areas by placing dry, colorfast towels or old linens on them.
  • If electricity is off, empty refrigerator/freezer. Clean completely and prop open doors to help prevent odors.
  • Change HVAC filters; leave system off until a trained professional can check them.
  • Cover air registers with cheesecloth. Tape double layers to prevent soot particles from getting in or out of the HVAC system.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
 

Flooding May Come, But SERVPRO Is Here For You!

6/12/2021 (Permalink)

Flooding and water damage events in Indiana commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Aurora

SERVPRO of Aurora specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ask The Experts: Do I need a professional to help clean up commercial water damage?

6/7/2021 (Permalink)

Dealing with a flooded company is never something a business owner wants. Unfortunately, many businesses will eventually experience some kind of water loss, whether a broken pipe, leaking roof, or storm-related event. Fortunately, business owners don’t have to go it alone. A water remediation and restoration professional will have the latest knowledge, equipment, and techniques to get your business back to “Like it never even happened.”

Damage Cleanup
Water damage is never a simple situation. Restoring it back to its former glory requires different methods for different materials. Every structure has many porous and nonporous materials, all of which require their own methods for cleaning. In some cases, drywall or carpeting will need to be removed and replaced. In many cases, much more can be saved. An expert will do the following to help you minimize your loss.

  • Inspect and assess the damage
  • Extract water
  • Dry and dehumidify affected areas
  • Clean, sanitize and deodorize, including odor removal from air
  • Restore structural components

Content Cleaning
Along with restoring the structural integrity of your flooded company, a certified professional is trained to salvage as much affected content as possible. From furniture to documents and equipment, they use an array of advanced techniques to clean items on-and off-site. These methods include:

Dry Cleaning – Best for minimal residue or pre-treatment before wet cleaning Used for cleaning light
Wet Cleaning – Method for the removal of heavy residues
Spray Cleaning – A solution safe for items too delicate for wet cleaning.
Foam Cleaning – Ideal for textiles that can be wet cleaned.
Abrasive Cleaning – Used for heavily soiled areas.
Immersion Cleaning – Items are dipped in an industrial solution.

When faced with a flooded company, getting back to normal can seem like something that will never happen. By finding the right help that adheres to industry standards and uses innovative equipment and techniques, you can get your business back to normal faster.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

5 Tips for Keeping Your Commercial Building Free from Mold

6/7/2021 (Permalink)

Mold and mildew don’t need very much encouragement to grow. Once it starts, it can spread very quickly. Not only can it cause damage, but it can affect people’s health.

Mold can grow on a variety of surfaces, cloth, carpets, drywall, and wood. With a large commercial building keeping everyone cool or warm, condensation can form and provide the mold the moisture it needs to spread.

5 Tips for Keeping Your Commercial Building Free from Mold

Regular cleanings and maintenance inspections will help keep mold from taking over the building, in particular, areas that are not often used.

1. Deep Cleaning

Start with your HVAC system. Getting it cleaned, changing or cleaning the filters, and keeping it in great form will help stop the spread of mold spores. The vents, ducts, and the rest all need to be maintained.

When the air is not moving through the vents, dust and mold can just sit there, so when you turn it back on, the room fills with it all. Any amount of hair, dust, dirt, animal hair and waste, and mold can be in the vents.

The mold can get inside these areas and grow. There are times when you don’t need the system, so have it maintained in the spring and fall, to be safe. Reducing the movement of the mold will help considerably.

2. Dehumidify

Condensation can form during the hot months, during the cold months, at any time. A commercial building will have a lot of people, and people can cause condensation.

A dehumidifier will help draw moisture out of the air. It can make a big difference in a building that is very populated and turning off the heat or air conditioning is not an option.

Put them in areas when moisture is prevalent. Basements, upper floors, kitchens or cafeterias, shower rooms, laundry rooms, and anywhere that has excessive moisture. They are available in different sizes.

3. Make Repairs

Fixing small problems will help them from becoming big problems. Leaks in the roof or foundation, cracks in the walls or foundation, gaps around windows, taps or pipes that drip, or leak, and faulty thermostats.

These can all allow heat and cold air in or out, which means it makes it harder to control the humidity inside the building. Damp patches or pooling water, or a recent flood, should all be taken care of right away. Hire a professional.

4. Regular Checks

Building maintenance should be looking for anything suspicious on a regular basis. Keeping an eye on areas that have higher concentrations of moisture or humidity for signs.

Dark spots, fuzzy patches, musty smells, can all appear anywhere. Carpets, walls, ceilings, floors, and under sinks, behind walls in shower rooms, laundry room, bathrooms, and kitchen areas.

5. Regular Inspections

It’s a great idea to have your maintenance team take care of regular checks and repairs, but hiring a professional to inspect the building can be a great help. They can spot areas that may be developing mold that you are not aware of.

If You Suspect Mold, Bring in The Team That Understands

5/31/2021 (Permalink)

Mold growth and abatement require you to strike a balance between the conditions that allow fungi to flourish and the comfort of the average human. If you constantly battle mold in a commercial setting, another approach may be needed. Work with SERVPRO of Aurora to discover and permanently remedy the moisture problems that cause persistent mold growth.

Your housekeeping staff is top-notch, yet you never seem to get ahead of hotel mold damage in your Aurora lodging property. Every time a housekeeper cleans a guest bathroom, they are to look carefully for mold and mildew. They almost always find a patch and apply a bleach solution to eradicate it. Although mold is common in all bath areas, struggling with it daily is unsustainable and an indication that your plan is not working. We would love an opportunity to evaluate your situation to see our mold remediation protocol offers a better and more permanent outcome.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Mold needs oxygen, moisture and a source of carbon-based nourishment to grow and prosper. Your hotel baths have plenty of oxygen. You might be surprised to know the remaining nourishment sources are possibly the thin coating of invisible soap scum for carbon and the water used to dilute the bleach solution. SERVPRO staff train to learn how to locate, contain and remove the microbial growth, in accordance with the Environmental Protection Agency (EPA) procedure to remediate mold in schools and commercial buildings.

We use targeted biocide or anti-microbial products to disinfect the area, a much better decision than the use of bleach. Bleach lightens the color of the mold but does not remove or kill the tiny fungi. This explains why the same area darkens time after time, even after serious scrubbing by your housekeepers. The SERVPRO of Aurora team then takes the investigation a crucial step further. We determine why the moisture level in your bathrooms is providing such an efficient incubator for mold.

Measurements of ambient humidity reveal the moisture content of the air alone in your guest bathrooms encourages the mold outbreaks. The answer is variable, including an inspection of your HVAC systems and a close look at how well your ventilation fans are reducing moisture. One thing that makes a huge difference is to link the bath light with the fan at all times, eliminating the choice for your guests to shower and bathe without the fan running.

Commercial Property Cleaning & Restoration Services

5/26/2021 (Permalink)

SERVPRO of Aurora offers a variety of cleaning and restoration services for businesses both large and small in nearby communities.  Our team is available 24 hours a day, 7 days a week, to respond to your emergency business damages, including sewage backups, water damages, and flooding occurrences.

When disaster strikes, our team responds as quickly as possible, working to mitigate the severity of damages, lessen the amount of time your business flow is interrupted, and begin getting your building back to its preloss condition.  Our top priority is to deliver the highest caliber of service, not only providing a full line of water, fire and mold damage remediation options, but also working with your insurance company to help alleviate the stress of the damage situation.

SERVPRO of Aurora's Large Loss Response Team, along with the backing of over 1,700 franchises nationwide, has the training, equipment, and expertise to handle any size commercial loss.  We have worked with a variety of local business owners, from small restaurants to multi-unit condominiums, and are Here to Help you and your business in your time of need.  To learn more about our services, please give us a call at 630-862-3930.

Water Damage Cleanup & Restoration

5/21/2021 (Permalink)

Water damage can happen when you least expect it and sometimes it can happen fast.  SERVPRO of Joliet wants you to know that when water damages a commercial property or a residence, you can count on us to respond quickly.  Business and residential property owners will benefit from our highly trained specialists that take care of your emergency cleanup and restoration needs.  Our ability to immediately respond to a water emergency helps to minimize the damage and the cleaning and restoration costs.  Here are some of the water damage services SERVPRO of Joliet provide:

  • 24-hour emergency response
  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Building restoration services
  • Carpet and upholstery cleaning
  • Odor removal
  • Disaster Recovery Team
  • Commercial cleaning
  • Storm damage
  • Biohazards

If you find yourself dealing with water damage from a broken water pipe, sewage backup, clogged drain, or another kind of water emergency, SERVPRO of Joliet wants to help.  We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore properties damaged by water.  Call us today at 630-862-3930.

Importance of Smoke Detectors in Your Home

5/18/2021 (Permalink)

According to the National Fire Protection Association, 50% of all fatal home fires occur while people are sleeping. Firefighters in the US respond to a fire every 24 seconds. That is why smoke detectors are so essential. For many families smoke alarms are all that stand between their home and escaping a fire. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries

Having smoke detectors placed in various locations around your home allows for fast and effective detection. The siren will warn you day or night, that there is a potential fire, allowing you to quickly check the nature of the problem and hopefully prevent any damage. When placed in the right location, the smoke alarm can also help firefighters quickly locate the fire in the home.

Since smoke rises, smoke detectors are always placed on the ceiling for ideal detection. The most common types of smoke detectors to choose from are photoelectric and ionization. It’s recommended that there are smoke detectors on each floor of your home, including the attic and basement. If doors to rooms are closed often, it is best to have one installed in those rooms.

To ensure that your smoke alarms are working properly it’s important to perform regular testing and cleaning. Test each alarm once every month. Alarms should be vacuumed at least once every six months to remove any dust and or cobweb buildup. If your alarm requires a battery be sure to replace it once a year. Most detectors will have a replace-by date. If it does not, it’s important to replace it once every ten years.

If your home has suffered damage after a fire contact SERVPRO of Aurora. We are dedicated to responding as quickly as possible when you need help. A fast response helps lessen the damage, limits the secondary damage, and reduces cost. We have advanced training in restoration techniques, and the experience and specialized equipment to quickly restore your property.

What Makes SERVPRO Stand Out

5/13/2021 (Permalink)

As a restoration company, our aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. Our staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA, Lead, and Asbestos awareness. We maintain a large inventory of equipment for residential and commercial work. The extensive list was added to this past week with more equipment being sent to our team. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment including desiccants and generators all help complete the work in a timely manner. Lastly, our team members utilize technology and client documentation to make sure that everything is recorded properly. Our proprietary software that documents and records all the essential information is needed to make sure that these pieces are easily accessible. 

Taking Preventative Steps to Keep Your House Dry

5/3/2021 (Permalink)

Water damage can occur in homes in a variety of ways. Homeowners should check for leaks throughout their houses, inspecting pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discoloration. Do not ignore connections to dishwashers or to refrigerators with water and ice dispensers. 

Make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter solution. If that does not work, call a professional for assistance.

To keep drains and pipes clear, follow some simple steps such as pouring cooking oil into a suitable container and disposing of it properly after it cools and never flushing diapers and other inappropriate items down toilets. In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spots, which could indicate you have a rusted tank or other problem. If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters and downspouts can lead to significant water damage inside your house. As soon as you notice a leak in your roof have it inspected and repaired immediately. In addition, keep all gutters and downspouts free of leaves and other debris that could cause water to back up and leak into your house. 

Owners of properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

When winter hits, keep an eye out for snow accumulation on the downside of a higher- level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral. 

Remove snow from basement stairwells, window wells and all walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of ice dams forming.

To ensure that pipes do not freeze and burst, keep the heat in your home at an acceptable level, cover exposed pipes with insulation sleeves or wrapping and open cabinet doors to allow warm air to circulate around pipes.

If water damage does occur in your home, immediately call SERVPRO of Lockport/Lemont/Homer Glen  at (708) 301-4200 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

The Cleaning Experts at SERVPRO of Lockport/Lemont/Homer Glen

4/23/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today—SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200

Flooded Basements

4/19/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Lockport/Lemont/Homer Glen basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 708-401-3200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Lockport/Lemont/Homer Glen.

Post Construction Cleaning

4/15/2021 (Permalink)

Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time. SERVPRO professionals can help you meet your deadlines by providing thorough post-construction services in a timely manner.

These services include the following:

Post Construction Cleaning- Debris removal services to prepare the building for interior design.

Dehumidification and Drying- During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth.

Final Cleaning - Cleaning services, including carpet and floor cleaning, deodorization, air duct cleaning, and ceiling,walls and fixture cleaning, to give the building that extra shine prior to the facility opening its doors.

The last thing you need is a fire damage, water intrusion or mold growth slowing down or stopping the completion of one of your projects. SERVPRO provides 24 hour emergency mitigation, cleanup and restoration services to help you get back on schedule quickly.

Be prepared for the unexpected.

4/15/2021 (Permalink)

Call the CLEANUP TEAM that’s faster to any size disaster.

While the spring season is know for the potential for severe weather, the threat exists throughout the summer months as well. 

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. Your local SERVPRO Franchise Professionals can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible)
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.

Commercial Fire Damage

4/13/2021 (Permalink)

The fire engines have driven off. It's time for you to get into action to recover from a fire loss and restore your property. Having a fire cleanup action plan ensures you lessen the water damage, smoke damage, and soot damage. The damage may include fire damage from a fire in a home or commercial fire damage. Things get burnt beyond the usable state.

Tips to get you Moving Faster


Here are a few things to help you recover faster from a fire loss.

Is the fire damage critical? A fire in your business may require you to find alternative accommodation or work plans for a fire in business. The fire in a business may have caused irreparable damage to electronics and paperwork.

Do a quick evaluation. Which sections or items are completely gone and which ones are salvageable? A fire in business may require contacting more people. Differentiate between those that need urgent attention and those that can wait.
Determine if you need professional fire damage restoration services. A fire at a home may be easier to handle. A fire in business may require more consultations.

Besides fire loss, water and smoke damage also occur. Additionally, air quality goes to the dogs. Most firefighting is done using water. After a fire in a facility, excess water is left in the rooms and contents. Moisture is neither good on painted surfaces nor wood. Excess water destroys them. Also, in a commercial fire damage, water destroys documents and electronics.

Fire emits smoke which coats the nearest surface. This causes smoke damage and soot damage. Vacuuming, laundering and a little elbow grease may take care of soot damage. Expel out the bad air caused by smoke damage. Deodorize the room to improve air quality. Burning fire produces harmful gasses, smoke, and debris which lead to bad air quality. In some instances, getting the air quality back to normal may take several days.

Commercial fire damage is a double edged sword. A fire loss includes not only damage to property and investments, but also a loss of revenue due to closed operations. It is, therefore, crucial to get fire cleanup services as soon as possible.

5 Steps for Filing a Water Damage Claim

4/9/2021 (Permalink)

5 Steps for Filing a Water Damage Claim

No matter the source, water in your home can cause quite a bit of costly damage. Because of this, it is important to start filing your insurance claim as quickly as possible. This will allow you to finish the process and receive the financial assistance you need sooner. Use the following steps to get through the situation smoothly.

1. Contact Your Insurance Agent

The first thing that you should do is to call your insurance company so that they can begin filing your claim right away. In some cases, waiting too long to contact the company can affect your insurance claim or cause it to be denied, so don’t hesitate to do this.

2. Document the Damage

While an insurance adjuster will come to look at your home, you don’t need to wait for them to arrive. Begin taking pictures of damaged areas of the building as well as affected belongings. You may want to make a list as well. The adjuster can use these as proof of damage.

3. Start Cleanup and Mitigation

Even if it is from a clean source like a pipe burst, the longer water sits in your home, the more damage it can cause. In order to reduce the cost and time of repairs, you can start removing water from the building so that it can begin to dry. Set aside damaged items as well.

4. Review Your Policy

Because all policies are not exactly the same, it is important to know what is covered in yours. Some causes of damage, such as a flood, may not be included. Look over the details so that you know what to expect and what is expected of you during the claims process.

5. Prepare Necessary Forms

Once the insurance company has sent you the required forms, you should fill them out as soon as possible. This way, they will have everything they need to finish filing your claim.
If your home has been damaged, a cleanup and restoration company can return it to its previous condition. Filing your insurance claim quickly can help you cover the costs.

Restaurant Fire Safety

4/8/2021 (Permalink)

Restaurants have a higher degree of fire risk than most businesses. According to the National Fire Protection Association, approximately 61% of all restaurant fires between 2010 and 2014 were caused by cooking. Restaurants with their opens flames, hot equipment, electrical connections, cooking oils, cleaning chemicals and paper products have all the ingredients for a fire.

Preventative Maintenance:

  • Install an automatic fire-suppression system in the kitchen.
  • Keep portable fire extinguishers as a backup.
  • Schedule regular maintenance on electrical equipment.
  • Have your exhaust system inspected for grease buildup.

It is not only important for a restaurant to have preventative maintenance but also an emergency plan and staff training to take control of the situation to lead customers to safety. For help in getting your restaurant back to business, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. We'll make it "Like it never even happened."

The Importance of Cleaning Dryer Vents

4/1/2021 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest or other potential obstacles.

For more information on cleaning dryer vents contact SERVPRO® of Lockport/Lemont/Homer Glen Franchise Professionals. We are always here to help!

Disasters Strike When You Least Expect It

4/1/2021 (Permalink)

Whether it is an unexpectant water or fire loss, it can leave you with lots of decisions of what to do next. 

One thing that SERVPRO of Lockport/Lemont/Homer Glen recommends is creating a disaster plan for your home or business. This can simply be a plan that documents all of your critical contact information in case of an emergency. Also it is important to locate all of your shut off valves in your home or business as well. 

A few years ago SERVPRO created an app that helps you document all of these critical shut offs by pictures and document your important phone numbers. You can call our office directly to schedule an appointment and we can send someone out for no cost to help set the app up for your home or business. 

As another note be sure to understand your insurance policy with your agent. Many times homeowners or business owners in Lockport/Lemont/Homer Glen do not understand their coverage and can create issues when something happens. 

If you have any questions on how to be better prepared, do not hesitate to contact our office at anytime at 708-401-3200.

When fire strikes call the SERVPRO of Lockport/Lemont/Homer Glen

3/31/2021 (Permalink)

Mitigation requires quick action.  The faster the SERVPRO of Lockport/Lemont/Homer Glen professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claims costs.  Within four hours of loss notification, SERVPRO of Lockport/Lemont/Homer Glen will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.

Contents cleaning

All of the restorable content in affected areas will be professionally cleaned.  This includes area rugs, furniture, draperies and upholstery.

Deodoriztion 

SERVPRO of Lockport/Lemont/Homer Glen professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.

If your home or business is affected by fire or smoke damage SERVPRO of Lockport/Lemont/Homer Glen will make it "Like it never even happened."

It's the Water You Don't See

3/31/2021 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Lockport/Lemont/Homer Glen professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Lockport/Lemont/Homer Glen has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 708-301-4200.

Tornado Season is Almost Here

3/31/2021 (Permalink)

Tornadoes are violent and can completely destroy well-made structures, uproot trees and send objects through the air like deadly missiles and they can happen anywhere. Here are some tips to keep you and your loved ones safe.

  • Identify a save place in your home where family and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high rise building, if you don't have have enough time to go to the lowest floor, pick a hallway in the center of the building.
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home is safe in a tornado.

KNOW THE DIFFERENCE!!!!

Tornado Watch: means a tornado is possible. 

Tornado Warning: means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

Always remember to play it safe and we are always here, if you need us. SERVPRO of Lockport/Lemont/Homer 708-301-4200.

IICRC Certified Firm

3/18/2021 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

AIR DUCT CLEANING

3/5/2021 (Permalink)

There are many reasons why your home could use air duct cleaning.

Dust levels in homes increase due to dirty air ducts, this is one of the many ways that particulates can enter your home. Other ways are through cooking, cleaning, smoking or just moving around. There has not been concrete evidence that household dust can pose different health risks but there are other things to be on the look out for that can be potentially dangerous.

How to tell if you need to have your air ducts cleaned out:

  • There is substantial visible mold growth on ducts.

  • Ducts are infected with vermin (rodents or insects).

  • Ducts are clogged with excessive amounts of dust/debris.

You may just want to consider air duct cleaning simply because it is logical that the air ducts will get dirty over time and occasionally need to be cleaned.

Whether or not you decide to have your ducts cleaned, preventing dirt from entering the system is the most effective way to prevent any contamination from entering your home or business. 

COMMERCIAL FREEZING PIPES

3/5/2021 (Permalink)

People from the midwest are a different kind of breed, dealing with some of the most crucial winter weather in the U.S.

Although the tenants of commercial properties might be prepared for the furiously cold weather that is to come, commercial property managers need to ensure that their buildings are ready, too. 

5 Winter Safety Tidbits to Prevent Freezing Pipes

  1. Insulate water pipes.

This might be one of the easiest solutions. By insulating pipes that are exposed, along with attics, basements, and crawl spaces you will have increased protection from freezing.

  1. Check and re-check shutoff valves.

If a pipe bursts, you will need to stop the water as quickly as you possibly can to prevent further damage. Make sure all of your emergency shutoff valves are in working order.

  1. Inspect your pipes!

If you do not already, be certain that your pipes do not have any leakage or noticeable fatigue that may need replacing. Even if you have the slightest suspicion, it is much cheaper to be safe rather than sorry.

  1. Run water at a slow drip to relieve pressure.

If you believe a pipe is in danger of bursting, running the water at a slow drip, even the smallest of trickles, will help prevent the pipe from freezing and then bursting. If it is starting to freeze, the water will flow through the frozen area and melt the ice. 

  1. Plan.

An emergency action plan should be in place in case of flash flooding. Ensure evacuation routes are mapped out, have a backup plan for critical documents, data, and contact information, and call your SERVPRO of Lockport / Lemont / Homer Glen professionals to manage water damage as quickly as possible. 

SERVPRO of Lockport / Lemont / Homer Glen has Commercial Property Solutions for You

There is never a convenient time for fire or Water damage to strike your Illinois commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. When the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

SERVPRO Is Your Best Choice for Fire Damage Remediation in Your Home

2/15/2021 (Permalink)

Fire can leave behind a significant amount of smoke and residue damage in your home. However, with the right equipment and training, a professional restoration technician can remove damage from many of the contents in your home, preventing loss and returning things to normal after an incident occurs.

If your home suffers from fire

If you live in the Aurora area and find yourself facing fire damage to your home, we can help. Our technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. SERVPRO also works with your insurance company and assist you with filling out required paperwork for your claim, relieving stress while providing you with caring professionals who are on your side. 

SERVPRO certified technicians

Whether you have a small fire in your kitchen or a significant structural fire throughout your home, SERVPRO’s IICRC-industry certified technicians can perform a variety of services that help get things under control fast. Our services go above and beyond; we pay close attention to personal belongings and perform any necessary repairs to complete the job as quickly and efficiently as possible, collaborating with you the entire time so you know what the situation is with your damaged belongings. We can also provide a pack-out service to store and clean your possessions offsite.

Full-service fire remediation for homeowners

With qualified professionals in the field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods created to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Walls, floors, ceiling, furniture, cabinets, and other contents all receive the professional attention needed to return them to a quality pre-damage condition.

Work with Your Local SERVPRO 


Your local SERVPRO is ready to deploy at a moment’s notice, making our 24/7 emergency service, the one to call when you experience fire damage in your Aurora home. Our technicians take pride in providing each member of our local community with the assistance needed to recover quickly, helping you make informed decisions that reduce your stress and get your life back to normal.

SERVPRO of Aurora has qualified professionals standing by to assist anytime, day or night. Call our offices, today. 630-862-3930.

Frozen Water Pipes Can Cause Significant Damage

2/11/2021 (Permalink)

What causes pipes to freeze and burst?

Frozen pipes can be a damaging and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs. How exactly can you prevent pipes from freezing and subsequently bursting? The American Red Cross provides several preventative measures to help reduce the chances of freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses of any kind.
  • Insulate exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes in your home and garage.
  • Let cold water drip from the faucet that is served by the exposed pipes to make sure they’re empty.

Doing these actions can greatly reduce the chance of pipes freezing. Though not bulletproof, these steps can certainly help! Make them a part of your winterizing activities before cold weather hits.

What to do if you suspect you have frozen pipe

If you neglected to protect your pipes, or perhaps the weather was more biting than you anticipated, you may still get a frozen pipe, unfortunately, despite your best efforts. Once again, the American Red Cross has suggested steps if frozen pipes are suspected in your home or garage:

  • Keep the affected faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hairdryer, heating pad, etc. until the full water pressure is restored.

Following these steps will help thaw the suspected water quickly without causing a mess or worse, damage that requires water damage restoration.

What to do if your frozen water pipes burst

If you experience burst water pipes due to them being frozen, your first priority is to prevent more water from flooding your home.  Find your main water valve and turn off your water supply as quickly as possible and contact SERVPRO of Aurora, IL. We’re available 24/7 to assist with any kind of water damage your home may experience, including flooding caused by burst water pipes. We’ll come out, assess the damage, and tell you what we suggest to address the issue and prevent further damage from happening. For any potential damage emergency, keep our number on hand to contact us quickly, and time day or night: 630-862-3930.

We are disaster ready! We Are Available 24/7/365!

1/25/2021 (Permalink)

When your residence or commercial property is impacted by water, weather, flood, fire, or mold damage, it is crucial to respond quickly. SERVPRO of Aurora, IL is available to our customers 24 hours a day, 7 days a week. You will always speak to one of our team members who will be able to guide you through the process. SERVPRO of Aurora, IL also works closely with many of the insurance agencies personally with the goal to make it "Like it never even happened."
Here are a few of the customer first things you can expect from our team.
A quick response. Time is money. We understand that the faster our response, there is the potential of a less costly restoration.
Prompt arrival at the damaged site; Our professionally trained technicians will be able to continue to offer support and guidance to you every step of the way.
A thorough inspection and one on one communication. We take on each project as if it were our property. It is important to us that we communicate with you every step of the way, providing the next steps.
Call SERVPRO of Aurora, IL 630-862-3930. Let our team help you the next time you are faced with a property disaster.

The Steps to Prevent Water Damage While on a Vacation

1/25/2021 (Permalink)

Steps You Can Take To Prepare Your Home When You Leave

One of the most common reasons people need to hire a qualified restoration company is water damage in their homes. Leaking appliances, storms, and freezing temperatures can cause thousands of dollars in damage and water pipe repair services. If the damage happens while you are away from home, you can come home to serious problems. 


1. Check for Leaks
If you want to avoid performing a water pipe repair, look at all of your pipes before leaving. Be sure to check for leaks. You should also check your windows, doors, and roof. Remedy any leaks before you leave.


2. Inspect Appliances
Check the hoses that run to all of your appliances. Replace any old, kinked, or leaking hoses.


3. Clear Gutters
While a broken pipe can cause a lot of damage, clogged gutters can cause serious issues as well. Make sure you clear your gutters and downspouts before leaving.


4. Examine Sump Pumps
To avoid having a water pipe repair performed, check that your sump pump is working. Make sure the water can get through the drain pipe. If it can't, you need to clear it out.


5. Tell a Neighbor
Ask your neighbor to check on your house in Aurora, IL while on your trip. If it is winter, ask them to keep the heat on. You should also make sure they know where the main shut-off is in case of a leak. You can usually find this in your basement, garage, or outside along your foundation.
A flooded home can occur at any time, even if you are only gone on a short vacation. Fortunately, following these steps will help you prepare your home for your upcoming trip, so you can have peace of mind and thoroughly enjoy your time away from home.

3 Commercial Water Conservation Tips

1/25/2021 (Permalink)

Consider These Three Tips When Creating Your Water Conservation Plan

In the United States, it is estimated that more than half of the available water is consumed through business use. Because businesses use such a large share of the water supply, they have the largest opportunity to have a positive impact on the Nation's water issues. These three tips can help your commercial operation conserve water.


1. Measure Water Consumption
To improve the amount of water your business is using, you first need to know how much water it is currently consuming. If you do not already have meters installed, install them, and take regular readings to determine which areas of your operation are consuming the most water. It is also a good idea to determine your water cost. It will be easier to get stakeholders on board with making a water upgrade to conserve water if you can demonstrate that the upgrade will also save the company money. Consider hiring a professional in Aurora, IL to perform a water audit.


2. Define Issues and Targeted Outcomes
Before you begin drafting your water conservation plan, you first need to identify the water issues you need to address and the outcomes you hope to achieve. For example, you might identify that you need to establish a regular maintenance plan and hire a water damage mitigation company to assist you with problems caused by leaky plumbing.


3. Improve Water Consumption
Once you have your current issues, goals, and consumption documented, you can begin implementing strategies to improve your water consumption. Strategies to consider include fixing leaks, installing low-flow restrictors on faucets, upgrading toilets to high-efficiency models, reclaiming wastewater, and relandscaping with plants that need less frequent watering.
Identifying and addressing water issues at your company can significantly reduce your negative impact on the environment and save your company money on water costs. 

Who to call when disaster strikes in Lockport / Lemont / Homer Glen

12/29/2020 (Permalink)

Given that storms, natural disasters and accidents take place all the time it’s always good to have a skilled, reliable 24 hour restoration company you can count on. SERVPRO of Lockport / Lemont / Homer Glen has been serving your local community when disaster strikes since 2007. When we say we are available 24 hours, 7 days a week – we mean it. Our team of water and fire damage restoration experts will be at your Lockport / Lemont / Homer Glen, IL home or business within moments of your phone call. 

It doesn't matter the size of the damage, we are faster to any size disaster. We take great pride in restoring and serving the Lockport / Lemont / Homer Glen, IL community. 

If you find yourself with water or fire damage call us! We will be there when you need us. Call us at 708-301-4200.

Start Preparing Now For Wet Weather Ahead

12/22/2020 (Permalink)

With Cold weather comes the potential for flooding, structural leaks, and wind driven rains.  To help reduce the likelihood of your home or business receiving water damages, take precautionary measures now:

  • Clean out roof gutters and downspouts. Clogged gutters allow water to back up onto your roof, increasing the chance of water intrusion into your home or business.
  • Know Your Zone. Determine your flood zoning and prepare appropriately.  If you live in a flood prone zone, preparing sandbags may be necessary to help protect your structure.  
  • Follow guidance of local officials. Just as in a  flash flooding and heavy thunderstorms or snow storm can cause the potential need for evacuation.  Follow the instruction given by local officials to keep yourself and your loved ones safe.

If your home or business experiences a water damage loss, know that SERVPRO of Lockport / Lemont / Homer Glen is Here to Help.  Our experienced team offers emergency water damage response, 24 hours a day, 7 days a week, allowing us to arrive quickly to begin mitigating the damages.  For more information about our services, call 708-301-4200, We’re Faster to Any Size Disaster.

Fire Extinguisher FAQs

12/15/2020 (Permalink)

It is widely known that having an in-date fire extinguisher on your property is imperative to fire safety, but did you know that there are different kinds of fire extinguishers, as well as a proper way in which to use one?  Keeping yourself, your family, and your property protected in the event of a structure fire is paramount, and the below information can help facilitate that process.

Q:  What are the different kinds of fire extinguishers, and what is each used for?

A:  The U.S. Fire Administration defines five primary types of fire extinguishers used to put out different kinds of fires:

  1. A – used for ordinary material fires, such as wood, cloth, or paper.
  2. B – for use with combustible or flammable liquids like grease, gasoline, or oil.
  3. C – for use with electrical equipment like appliances and tools.
  4. D – for use with flammable metals.
  5. K – for use with animal oils, vegetable oils, and fats in cooking appliances.

Many fire extinguishers may also be multipurpose, in that they carry multiple letter definitions and can put out a variety of material fires.

Q:  What is the proper way to use a fire extinguisher?

A: The U.S. Fire Administration suggests the acronym “PASS” as a means of properly discharging a fire extinguisher:

     P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.

     A - Aim low. Point the extinguisher at the base of the fire.

     S - Squeeze the lever slowly and evenly

     S - Sweep the nozzle from side to side

To keep yourself safe, it is important to use extreme caution within a fire damaged structure, and always follow the guidance of local fire authorities.  SERVPRO of Lockport / Lemont / Homer Glen offers a full line of fire clean up and restoration services, and we are Here to Help when you need.  Give us a call at 708-301-4200 to learn more.

SERVPRO Specialty Cleaning

12/8/2020 (Permalink)

Whether your business is large or small, SERVPRO of Lockport / Lemont / Homer Glen is here to help.

SERVPRO of Lockport / Lemont / Homer Glen is known for its expertise in restoration and recovery from disasters but we also provide non-emergency services, such as cleaning services.  When we clean commercial properties, the surfaces are not merely clean; they are “Certified: SERVPRO Cleaned.”

A New Standard of Clean

We are happy to provide maintenance cleaning services for commercial clients, which include restaurants, automobile dealerships, healthcare providers and others.  We also have extensive experience in cleaning biohazards, vandalism and graffiti, and crime or trauma scenes.

The recent pandemic has increased awareness of the necessity for both proactive and disaster-response cleaning.  

Call us at 708-301-4200 to schedule an appointment.  We will develop a cleaning plan designed for the needs of your business.  Cleanings can be scheduled as little or as much as needed.

We are always available for emergencies

SERVPRO of Lockport / Lemont / Homer Glen is available any time 24 hours a day to respond to an emergency.  Remember to call 708-301-4200.

SERVPRO Commercial Board Up

12/1/2020 (Permalink)

After a fire at a local business, SERVPRO responds with alacrity and expertise working with the commercial property owner, their tenants and their insurance carriers.

Damage to a business from fire and resultant smoke, soot and water damage can be devastating for any business or commercial property with lost revenue, productivity and emotional hardship. The fire damage can cause damage and breakage to windows, walls and roof necessitating board up and tarping of missing windows, walls and roof and also protecting the interior from further damage by the elements. Mitigation will follow instantaneously with our certified fire mitigation technicians. 

With resultant smoke and soot damage there may be recoverable contents on the property. If products that appear viable remain in the building, you should consider boarding up. These items will require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes. You want to protect your electronics and other important items. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.You need to keep your contents out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to remedy.

All of us here at SERVPRO of Lockport / Lemont / Homer Glen understand that having dedicated and trained technicians, utilizing professional protocols and equipment make a real difference in down time and in reducing claims and loss expenses. Our adage “Like it never even happened,” is our goal in returning damaged areas to a preloss condition and we are dedicated to both the property and lives of the customers we assist 24 hours a day, seven days a week and 365 days a year. Contact us at 708-301-4200. 

What you should know about mold after a storm

11/20/2020 (Permalink)

After a natural disaster such as a storm that causes flooding or standing water, tons of excess moisture can contribute to the growth of mold.  Mold can grow in homes and buildings and can produce allergens and irritants. Mold can develop within a little as 24-48 hours after water exposure and what’s worse is that it will continue to grow until steps are taken to stop it. If your home or building has been flooded, or has been exposed to excessive moisture after the storm you may be at risk for mold, even if you have since dried the area. 

We do not recommend that you dry the area yourself. Water damage mitigation if not done properly can create mold growth after a storm. It can create a constant mold problems if property is not dried out completely and there is a high change it will begin to grow on material such as drywall, studs, carpeting and insulation, which can be extremely costly to replace once it is damaged. We do not recommend you try and remove the mold yourself with bleach or any other disinfectants.  Our SERVPRO professionals use anti-fugal and antimicrobial treatments to eliminate mold colonies to help prevent new colonies from forming. We at SERVPRO midtown do mold testing and safe mold remediation. You can call us at SERVPRO for immediate service 708-301-4200.  

What you should know about mold. Mold can enter though heating and air conditioning systems. It can enter though vents, widows and open doorways. It can also attach itself to shoes and clothing and be carried indoors. When mold spores drop on a place with excessive moisture where leakage might have occurred the mold with then grow. 

Usually mold can be seen or smelled, mold often produced a strong, musty oder. During SERVPRO’s inspection and mold damage assessment various technologies will be used to detect mold and hidden water sources.  

We at SERVPRO are at your service at a moments notice when it comes to water damage or flooding after a storm.  However mold can infest your home in a more subtle, insidious way.  Here are some helpful tips on how to keep mold from entering your home and preventing it from spreading throughout.

  • Make sure your roof gutters and roof are cleaned frequently 
  • Check under potted indoor plants to make sure water does not accumulate
  • Remove or replace wet carpets or rugs that are not drying properly 
  • Increase ventilation and air flow as often as possible especially when showering, cooking, using the dishwasher or clothes dryer
  • Use de-humidifiers and fans to help remove excess moister and condensation 
  • Whenever there is a spill or leak, clean it up immediately 

If you do detect mold in your home or building SERVPRO of Lockport / Lemont / Homer Glen is here for you. Call us anytime at 708-301-4200. We provide a 24/7 emergency service with highly trained specialists who will come to inspect and assess right away. STAY SAFE! 

Find Mold In Your Home? Here's What You Need To Know

11/17/2020 (Permalink)

Mold is not a minor issue, it is a top environmental hazard. Mold begins to grow in warm, damp areas. The perfect place for growth is in basements, attics, and other dimly-lit areas of a property with poor ventilation and high humidity.

No property is immune from a mold outbreak. Common causes include an unattended spill, faulty plumbing, open window during a rain storm, or an appliance that has a leak. Whatever the reason is, it's important to be prepared!

Remember, whether you own or manage a rental property in Lockport / Lemont / Homer Glen, mold is an issue that can add up to an expensive bill and a lengthy cleanup. Landlords are also subject to lawsuits from neighbors if the mold spreads to their apartment.

Gather evidence and report it

Mold is found by scent or sight, you should be able to see the off color dots that will line up on surfaces. If you do have mold in your home, you are usually able to locate it on sight so make sure you take a photo of the mold. You'll want the evidence to show to your landlord or property manager.

First, call them to explain the issue immediately. You will need to refer to your lease but most states require owners to remove mold at their own expense as soon as they are notified. After you have a conversation about the problem, send the photos their way so you can start working on a plan to get the mold out of your apartment.

After you get in touch with your property manager/landlord, call a Mold Remediation Expert. A local expert in taking care of mold, SERVPRO of Lockport / Lemont / Homer Glen works closely with several buildings and property managers to ensure quick and easy removal of mold. All it takes is one call, and we will be able to dispatch technicians to come remediate your mold issue. Give us a call at 708-301-4200 to get rid of your mold NOW!!

Tips on Professional Water Damage Remediation

10/6/2020 (Permalink)

Water damage Mitigation approach

  • Initial inspection 

The primary consideration is assessing the entire pipe break or supply line break systems and understanding the requirements for the work. The water cleanup experts must, therefore, be able to conduct a comprehensive inspection process regarding the water in home or water in business premises. This helps the restoration company to understand the cost caused by the flood damages, the time frame of the mitigation process as well as materials and machines required in the process.

During inspection, the professionals evaluate the cause of the pipe break or supply line break and try to stop excessive water from entering the building. Some components inspected by a restoration company include the pipes supplying water on business premises, the source of the water and supply lines. If the flood damages contain some sewerage components in the supply line break the professionals will precede with the necessary precautions.

  • Water removal 

After a restoration company has inspected the entire project, they'll proceed to the water cleanup process to evacuate water in business or residential areas. This is where the water is extracted from the inside and outside the premises, including moisture removal. Good technology and efficient water extraction machines, thousands of gallons of water in a home can be removed from the affected premises quickly. 

  • The Drying process 

After extraction of water, the restoration company uses dehumidifiers and air movers to ensure that space is completely dried. During the drying process, windows are opened to allow air circulation. During drying, the restoration companies are required to monitor the affected areas and make adjustments on their water cleanup equipment if necessary.

The primary objective is to provide the most effective services, save the client money, time and restore the building to its normal conditions within the agreed period.

  • Actual Remodeling 

This is the final step in any water damage removal process. The process entails re-tilling of the house, painting, reconstruction of the walls and the floor or even renovating the roof. Every remodeling process in each premise is done differently. This mostly depends on the extensiveness of the damage and the desires of the homeowner.

The remodeling process reflects the kind of design a homeowner shall have after the entire damage renovation process. The homeowner should define and declare the kind of designs they want to be restored to their flooded homes before the actual work is done. This helps in ensuring that the remodeling fits the desires and anticipations of the homeowner. It also helps the expert in knowing the materials in restoring the flooded home, pipe breaks and necessary supply line break.

CALL SERVPRO of Lockport / Lemont / Homer Glen @ 708-301-4200

Five Ways to Prevent Kitchen Fires

10/6/2020 (Permalink)

1. Keep Your Vents Clean

It’s important to keep the vent screens above your stove clean. Otherwise grease can build up on the screen and inhibit the ventilation becoming a contributing factor in a kitchen fire. The grease build-up could even make a fire worse. 

2. Don’t Leave Pans Unattended

Most cooks know never to lean a pan unattended on the stove. The pan could be knocked over, grease can splatter, or the food can be allowed to cook too long. Each of these things can be a fire hazard.

3. Don’t Put Grease Down the Drain

When you're done cooking it may be tempting to pour the hot grease down the drain. Built up grease in drain can lead to a drain clog and sink overflow. Instead the grease can be poured into a container, allowed to cool and then placed in the trash.

4. Wipe Out Greasy Pans Before Washing

Wipe out any remaining grease and food particles before washing your pans. This can help prevent buildup that may lead to a sink clog.

5. Call a Professional to Service Appliances

If you’re having problems with your stove or drain it may be time to call a professional. They will know how to fix the problem without causing a potential electrical fire. These can come from attempting to fix a broken stove or clogged dish disposal without the correct tools. If fire or flooding does occur, then a fire and water damage restoration service may be able to help.

Following these tips can help you prevent problems like a drain clog or grease fire. Never leave your stove unattended when it’s on, don’t put grease down the drain, and call a professional if your kitchen appliances need maintenance. In the event a fire or flooding does happen in your kitchen, then a restoration professional may be able to help.

Common Water Issues for Businesses

10/6/2020 (Permalink)

For a commercial property owner in Joliet unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

Emergency Readiness Plan

9/8/2020 (Permalink)

Green SERVPRO trucks in front of commercial building SERVPRO Commercial After Hours Response

The SERVPRO of Lockport / Lemont / Homer Glen's Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage, which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens." 

Call today to schedule (708)401-3200

Appliance Leaks Can Cause Major Damage

9/8/2020 (Permalink)

Washer & Dryer Appliances are a major cause of residential water loses

Think about the last time your appliances were moved or inspected

Many of us don’t think about the household appliances that we use every single day. For most, they probably become a passing thought about how much wear and tear they are receiving. Most of the appliances we use to make our everyday lives easier to utilize water. This means they are prone to leaks at some point if they are not caught early on.  Water damage can sit for ages before you as a homeowner realize. This is why regular inspections are important for prevention.

Inspect These Appliances for Leaks Often

  • Hot Water Heater
    • The lifetime of a hot water heater will typically span 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break down, so keeping an eye out for any accumulation both during and after use is a smart move.
  • Refrigerator
    • The rarity with which refrigerators are moved can lead to secret water damage that festers for ages before it is brought to light. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.
  • Dishwasher
    • A dishwasher’s tubing is just as problematic as a refrigerator, but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so regular checks are extremely important to keep up with.
  • Washing Machine
    • Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years in order to prevent hidden deterioration.
  • Air Conditioner
    • The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly be caused. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced—having a professional technician evaluate your machine is the best defense against HVAC-created water damage.

Do You Have Your Emergency Kit Ready

9/8/2020 (Permalink)

Sample of items in an emergency kit Here is what your kit should contain

If a community is not prepared for a severe storm, the results can be devastating. Since the Will County Area is no stranger to severe storms, SERVPRO of Lockport / Lemont / Homer Glen wants to share some of the following tips to keep in mind while putting together an emergency kit in the event of a severe storm approaching. FEMA has stated that emergency kits should include some of the following:

  • Flashlight and extra batteries
  • First aid kit
  • Any medicine currently being taken
  • Emergency food and water
  • Extra change of clothes and shoes
  • Pet supplies if you are taking care of an animal

These are just a few examples of what an emergency kit should contain. Residents can add whatever else they may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources they can be easier to deal with.

Fall Fire Pits

9/8/2020 (Permalink)

Here in Illinois its a tradition to enjoy the cooler nights outside around a homemade fire pit! Many of us are looking forward to spending time gathering around them to enjoy time with family and friends. Before you start dreaming of moonlit nights and toasted marshmallows, take a moment to check out some of these tips from Allstate to remember.

Backyard Fire Pit Safety Tips:

  • Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.
  • Make sure that the seating area is large enough and properly placed for comfort and ventilation.
  • Check wind direction before lighting a fire.
  • Don’t use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Don’t wear flammable clothing (like nylon) or any loose-fitting clothing.
  • Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Document Drying Important Documents

9/8/2020 (Permalink)

Document Drying Chamber SERVPRO's Freeze Drying Chmaber

When you experience a flood at your home or place of business, you can't afford to lose important documents or paper goods to water damage. Using state of the art technology, SERVPRO is well equipped to properly dry and recover paper goods ranging from paper files to books to x-rays and photos.

Why use SERVPRO for document restoration?

The SERVPRO document restoration facility uses the latest vacuum free-drying method in addition to gamma irradiation technology for sterilizing. The facility is under 24-hour surveillance and is managed by HIPAA Master-certified technicians to ensure proper safety and privacy of your documents. The SERVPRO document restoration team has the capacity to handle large scale commercial losses and smaller residential jobs.

Are there other services than just document drying?

Yes, there are! In addition to drying your documents, SERVPRO also offers cleaning/disinfecting, re-jacketing, digitizing, and deodorization. No matter your document restoration needs, SERVPRO of Lockport / Lemont / Homer Glen is "Here to Help"!

There's no time to waste! Call SERVPRO of Lockport / Lemont Homer Glen today at (708) 301-4200

Protect Your Home From a Flood

8/11/2020 (Permalink)

Breaker box with the word CUT THE POWER! Use the circuit breaker panel to swiftly shut off all electricity

Flood Safety Preparation Tips

In order to protect your home from the damage that can be caused by a flood, you should research the flood risk in your area and be aware the flood level of your property. Follow flood safety preparation steps to protect your home in Lemont, IL.

1. Protect the Electrical System in Your Home
Ensure that all electrical sockets, wiring, and circuit breakers are above the flood level. Water and electricity are a potent combination. Furnaces and water heaters should be elevated inside the home. Air conditioners and generators are also essential for the home but often reside outside of it. Elevate important outdoor equipment to safeguard it against rising water.

2. Update Your Sewer and Drainage Systems
Consider installing an interior or exterior backflow valve to prevent a flooded sewer system from backing up into your home. If the foundation of your home is below the water table, consider installing a sump pump with battery to maintain flood safety.

3. Know What to Do When a Flood Occurs
When a storm occurs and water levels begin to rise, have a plan to protect your property. Keep gutters and drains clear of debris. Use the circuit breaker panel to swiftly shut off all electricity. Move any electronics, carpet, and furniture that you are able to maneuver to a higher point in your home.

4. Deal With Frequent Flooding
There are costly measures available to help stop frequent flooding. Consider raising your home on columns so that it sits above flood level. Investing in foundation vents would allow water to flow through the building instead of rising inside and causing further damage. Check with your insurance to see if your coverage provides for any of these extreme measures to attempt to flood proof your home.
Flood safety is a serious issue that should be addressed in every home. If you have done your best to follow these safety tips and still experience damage from a flood, you may want to call a storm damage restoration specialist to help you recover.

Trapping Mold Before It Takes Hold

8/10/2020 (Permalink)

Close up shot of mold. The right kind of air cleaner is one of the best ways to prevent mold from growing in your home.

Most homeowners in Lockport, IL, live in fear of discovering they are sharing their beloved refuge with that family of fungus known as mold. The potential damage caused by mold to a house’s structure and value can feel like an insurmountable problem. Fortunately, with good air filtration, you can prevent the fungus from ever gaining a foothold.


If you do end up with mold, there are ways to deal with it. However, it is best to start with the proverbial ounce of prevention, and for that, it is important to use the right kind of air purifier.

How Air Cleaners Prevent Mold
Tiny spores of mold travel through the air looking for a warm and wet place to land and spread. Good air cleaners can trap spores and dispose of them before they take up residence, but not all systems on the market are equal. A few features are key:

The best kind of air cleaner to prevent mold is one that uses a HEPA filter, which has a fine enough mesh to catch particles the size of typical mold spores.


It should also have filters that are easy to change or clean; if the filter gets full or clogged the machine will not work optimally.


A low-noise, energy-efficient air filtration system ensures that it is low-stress to operate as often as possible.

What To Do If You Suspect You Have Mold
If you do get that unmistakable whiff of musty odor or see that some part of your house has mold damage, it is time to contact a company that specializes in mold remediation so the pros can conduct an inspection. They can advise you on the most effective and economical ways to clear your home of the fungus.


The right kind of air cleaner is one of the best ways to prevent mold from growing in your home. If you do find yourself with this fungus, getting rid of it quickly prevents it from spreading, and effective air filtration can keep it from coming back.

Get Professional, Certified Help to Reduce Water Losses

8/5/2020 (Permalink)

SERVPRO Logo. When it comes to pipe burst cleanup or other water issues, the size of the problem shouldn’t be the only consideration when calling for help.

Unwanted water in your Lemont, IL, a business can create many challenges. Even a relatively small amount can lead to mold growth or damaged property. If the cause is a broken pipe, there will be potentially 100s of gallons within minutes saturating the structure and everything within that area. While a pipe burst cleanup may seem like a time-consuming yet straightforward task, there are actually many considerations.

Signs of Trouble
Any amount of water that isn’t quickly dried can begin to create damage. When porous materials are involved, it will absorb quickly and spread. If the water infiltration results in the following, getting the help of certified water damage and restoration expert can provide peace of mind.

Mold begins to form under carpets, inside cabinets, carpets, or on ceilings and walls.
Paint is beginning to peel.
Drywall is sagging or beginning to disintegrate.
Wood flooring or panels swells or buckles.
Tiles are loose.
Corrosion is visible on electric wiring.

Mitigating Damage
The source of the water also should be considered. While pipe burst cleanup is clean, safe water, a sewage issue, or flooding is a different story. That water will have potentially hazardous contaminants, which is better and safer to leave to a certified sewer cleanup company to clean up. Even a small amount of clean water can eventually become potentially unsafe if left unchecked. Using a professional will ensure that damage doesn’t spread and repairs will be properly done. They are also trained to clean an array of items that many people may have considered unsalvageable, such as artwork, furniture, documents, and more.


When it comes to pipe burst cleanup or other water issues, the size of the problem shouldn’t be the only consideration when calling for help. Ensuring your property remains a safe environment and avoiding problems down the road may mean eventual cost savings worth getting help now.

How Does Mold Get Into the Fridge?

7/28/2020 (Permalink)

Mold growth on wall. The next time you see mold in your home, you’ll be prepared to take the right course of action.

You’re in the mood for a grilled cheese sandwich, but then you discover it: bread mold. The loaf was in the refrigerator, so how did this happen? As a homeowner in Lockport, IL, how do you know which kinds of mold are nontoxic and when to call a mold remediation specialist? Here are a few interesting facts about mold.

1. Most mold you come across is harmless. Just like that fuzzy bread, most fridge mold, while annoying, isn’t usually a major health concern. You might consider just cutting off the moldy section, but spores can be present even in the parts that appear unaffected. To prevent that moldy taste from ruining your dinner, wrap the item in plastic and dispose of it out of reach of children and pets.

2. Mold is part of the natural decomposition cycle. Organisms in the fungi kingdom, such as mushrooms and mold, break down deceased plant and animal life in the wild. They reproduce by microscopic spores that travel by air current, and they can arrive indoors by open windows, HVAC systems, and on surfaces like clothing or pet fur. Most indoor fungus (like bread mold) isn’t a problem for healthy people because the levels are low enough to remain innocuous.

3. Mold doesn’t need light to grow. Unlike houseplants, mold doesn’t require a natural light source to thrive indoors. Instead of converting sunlight to chlorophyll, mold spores feed on the substance they land on — whether that’s your favorite cheese or the drywall under the sink. Dark, damp conditions are ideal for fungus growth, which is why you often encounter it in the bathroom, basement or anywhere water is found. Attempting to clean these areas yourself could make the issue worse, so it’s best left to the experts.


The next time you see mold in your home, you’ll be prepared to take the right course of action. If it’s bread mold or mold found on other food, throw it out. And if you find mold on the floor or walls of your home, it’s time to call in a professional.

How To Save a Painting Infested With Mold

7/25/2020 (Permalink)

Art restoration Humidity can ruin pictures and art

How To Save a Painting Infested With Mold

The discovery of mold on a favorite painting is always cause for concern. At first glance, the situation might look hopeless. After all, mold growth is able to penetrate into the painting. Before throwing out the painting, though, you should get a professional opinion. Mold cleaning has advanced to the point where fragile items such as paintings, documents, and photographs are able to be saved with precision cleaning techniques. A professional mold mitigation company has the following options for cleaning delicate materials suffering from mold damage:

  • Dry cleaning
  • Wet cleaning
  • Foam cleaning
  • Spray and wipe
  • Abrasive cleaning
  • Immersive cleaning

Highly-trained technicians in Lockport, IL, will use the method that best suits the situation. They will use the latest advances in cleaning technology.

Cleaning of Personal Belongings
While mold remediation is often focused on the property itself, unpleasant fungal growth also strikes personal belongings. Many of these items not only hold monetary value, but they also have sentimental value. Replacing a special painting or a favorite family keepsake is not always an option. Therefore, technicians will do everything in their power to restore items to excellent condition again. Before mold cleaning begins, certified technicians will pretest objects to see if they can be saved. Many items with mold damage are able to be restored.

Cleaning of Property
Professional mold cleaning employs the highest industry standards to remove troublesome mold growth from your home. The process begins with an inspection and assessment of the home. This is often followed by the treatment of a water problem such as a plumbing or roofing leak. Mold flourishes in a damp and warm environment, so it is imperative that excess moisture is taken care of. Mold containment and mold removal are the next steps, followed by cleaning and sanitizing of all affected surfaces. The final steps of the restoration process include the repair of all areas damaged by mold. The job is finished when your home and personal belongings are cleaned of mold.

Choosing a Restoration Team for Large and Small Disasters

7/21/2020 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen trucks on site. After disaster strikes, you want to make sure that your Lockport, IL, commercial property is in good hands.

Business owners and insurance agents alike understand the importance of choosing a reliable restoration service after a disaster. It can be difficult to know which company best meets your needs, especially if you have suffered a catastrophic loss. SERVPRO of Lockport, Lemont, Homer Glen has the equipment and expertise to deal with losses large and small all across the United States.

Large Losses
Although most of SERVPRO's franchises are not large enough to handle wide-scale disasters by themselves, there are several Disaster Recovery Teams throughout the country with the means to assist during large-scale losses. These teams can deal with a variety of disasters, including the following:

Hurricanes
Wildfires
Blizzards
Flooding

The large loss teams have helped hotels, municipal governments, and other organizations restore their properties after a catastrophic loss. Although there may be several SERVPRO franchises, subcontractors, and others working on a large job, a commercial operations manager supervises and coordinates the teams to ensure the process runs smoothly and efficiently. These teams are available 24/7 and can respond quickly to major loss events.

Smaller Losses
Although SERVPRO's smaller branches may not have the equipment or manpower to deal with huge losses, they are prepared to handle most commercial restoration jobs. All SERVPRO franchises, regardless of size, have access to SERVPRO-branded commercial equipment and continuing education. Additionally, franchise owners are required to complete a training course certified by the Institute of Inspection, Cleaning, and Restoration Certification. You can be sure that your local SERVPRO technicians will arrive with the right equipment for the job as well as knowledge of the industry's current best practices. Your local branch can help with everything from storm damage to mold mitigation.


After disaster strikes, you want to make sure that your Lockport, IL, commercial property is in good hands. Whether you are dealing with a catastrophic loss or a smaller event, SERVPRO has the resources and experience to get your business back to normal quickly and safely.

Commercial Facilities that SERVPRO of Lockport / Lemont / Homer Glen Can Service

7/21/2020 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen has serviced many different homes and facilities this year. We have done cleaning, flood cleanup and fire damage restoration for everything from Senior Living Facilities, to Campgrounds and everything else in between. 

Some examples of different structures and buildings we can clean and perform emergency cleaning procedures include:

  • Healthcare Facilities (Hospitals, Urgent Cares, Doctor Offices, Dental Offices, etc.)
  • Retail Centers and Strip Malls
  • Restaurants and Banquet Halls
  • Schools 
  • Hospitality Facilities (Hotels, Motels, Airbnbs)

Any facility that has a roof and structure we can clean and we aim to be the best restoration experience you will have. We work hard, so that you don't have to. 

If you find that you experience a flood, fire and or bio-hazard situation, call SERVPRO of Lockport / Lemont / Homer Glen at (708) 301-4200 and we will aim to make the situation within your home or business look "Like it never even happened." 

Hire Professionals Who Understand

7/15/2020 (Permalink)

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

Maintenance Concerns To Be Aware of With a Water Heater

7/13/2020 (Permalink)

SERVPRO logo. Any water damage in a home, from a failed water heater or some other issue, should be taken care of by a professional team.

A water heater is a wonderful device for the home, as it works for years with very little maintenance needed. Occasionally, though, there are times when the household appliance can use a little help. An annual flush of the tank is likely to extend the lifespan of the heater, limit repairs and perhaps even avoid a messy water leak. Over time, sediment collects in the bottom of water heaters and corrodes the bottom of the tank. Eventually, the bottom will give way, releasing about 40 gallons of water into a home in Lockport, IL. This is enough water to harm flooring, furniture, and personal belongings. If this happens, calling in a professional water remediation team prevents further damage to the house.


How To Flush a Water Heater


A water heater flush can be accomplished in just a few hours. A garden hose and a drainage area and perhaps a screwdriver are all that is needed. For an electric heater, turn off the power to the device by flipping the circuit breaker that goes to it. For a gas heater, turn off the gas line until the pilot light is extinguished on the device. The following steps should then be taken:

Connect one end of a garden hose to the hose bib at the bottom of the heater


Place the other end of the hose near a drain or outside the home


Open the drain valve on the heater


Turn on the nearest hot water faucet


Allow the tank to fully drain


Refill the tank with water and turn unit back on

These are the basic steps for a flush. Anyone not comfortable with the process should hire a plumbing contractor for the job.


How To Handle Water Damage


Any water damage in a home, from a failed water heater or some other issue, should be taken care of by a professional team. Trained workers can remove the water, dry out the affected area, and restore the home "Like it never even happened."

How To Make Sure Fire Sprinklers Function

7/5/2020 (Permalink)

Active fire sprinkler Fire sprinklers should be regularly tested and maintained

Commercial fire sprinkler system design must comply with fire codes and function properly in the event of a blaze. Property owners need to schedule regular sprinkler inspections, tests, and maintenance at a building in Palos Park, IL. These checks can ensure sprinklers operate as intended when the temperature inside spikes due to the presence of open flames.

Have Sprinklers Tested

Depending on the usage of a commercial building, a fire suppression system may need to be tested more or less frequently. Test the following components every year:

  • Fire pump
  • Main drain
  • Control valve trip

The National Fire Protection Association recommends testing water flow and alarm operation on a quarterly basis. Local fire departments may mandate hydrostatic testing every five years. Regional fire codes may also require visual inspections on a monthly, quarterly, biannual, or annual basis.

Adjust for Changes In Use
If the layout of your operations has changed significantly, your fire safety needs may also change. Consult with a fire sprinkler company about options for ensuring that sprinklers are as effective as possible throughout a commercial building floorplan.

Maintain Fire Safety Equipment
Fire sprinklers, extinguishers, smoke detectors, and alarms should be regularly tested and maintained. In addition to regularly scheduled sprinkler inspections and testing, it is also important to make sure that extinguishers are charged and of the right class to suppress the most likely causes of fire. Smoke detectors should be effective for the use of the structure and alarms should sound throughout the location and provide emergency notification.
Regular fire sprinkler inspections are necessary to ensure safety equipment will activate during a fire. To limit water damage, only the sprinkler heads that detect temperatures higher than about 155 degrees Fahrenheit will burst and activate. Timely mitigation and fire sprinkler cleanup can stop water from intensifying fire damage or supporting mold growth at a commercial property in Palos Park, IL.

Making the Claims Process Easy With Digital Tools

6/10/2020 (Permalink)

A businessman pressing an Insurance Claim button on a transparent screen. Making the Claims Process Easy With Digital Tools

Three Ways To Settle A Claim

An insurance agent understands the necessity of accurate and recent data when attempting to settle an insurance claim for a commercial client. Unfortunately, not every restoration service is set up to make an insurance adjuster's job easy. SERVPRO, however, is a one-stop-shop, and they have created the Claims Information Center to streamline the insurance claim process and make your job as an agent easier. There are at least three ways the information center helps you settle a claim quickly.

1. Real-Time Estimates 2. Accessibility and Updates 3. Analysis and Research

Real-Time Estimates
Many restoration companies in New Lenox, IL, respond quickly to any disaster, but not all of them will cover the mitigation and restoration process in total. SERVPRO is equipped to handle the entirety of any project, so you need not wait around for multiple estimates about a project. When the response teams enter the property, they will gather all pertinent information and deliver a complete estimate for the job to the information center.

Accessibility and Updates
The minute the estimate is ready and on the system, insurance adjusters and agents have access. You will also not need to wait or re-evaluate the site when changes happen. The system will alert you to any project updates or hold-ups, allowing you, as the agent, to withhold or release funds.

Analysis and Research
Coming up with a claim value is more than looking at an individual policy. Adjusters will review similar projects to understand actual costs. The Claims Information Center has a stockpile of past project files for insurance companies to review and compare. You can also break down costs by region to get a more reliable and specific estimate.
SERVPRO understands the need for accurate and complete information during the insurance claim process. The Claims Information Center provides all of that information and more for adjusters and clients alike. When you need a reliable partner, trust the disaster restoration company with the tools to get the job done.

How To Deal With a Flooded Basement in 3 Steps

6/4/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Having a multi-step plan to handle a basement flood is important

How To Deal With a Flooded Basement in 3 Steps

A basement flood is an overwhelming problem for your home in Willow Spring, IL. People can be harmed, the house's structure can be weakened and any stored possessions can get damaged. However, by knowing the right steps ahead of time, you can respond to this situation fast and prevent any of these dangers from taking place.

1. Document the Damage
If you have insurance coverage, the first step should be to call your provider and inform them of the situation. This step will speed up the claims process. Additionally, the company may have some special requirements regarding recovery and damage documentation. Take photos, film video, and write down detailed notes of the damage as you remove the water from the flooded area. Damage documentation is vital for insurance claims.

2. Clear the Standing Water
The most important step in dealing with a basement flood is clearing out the standing water. Before you even approach the location, wear protective clothing, gloves, and boots to protect yourself from the contaminated water. Ensure that the power is turned off and that there are no electrical hazards. You will use different methods depending on the flood level. You can handle smaller floods by scooping water out with a bucket or sucking it out with a wet/dry vacuum. Larger floods require a pump with a separate power source.

3. Dry and Clean the Items
The affected items will be wet and likely contaminated by the water's bacteria. First, dry them out by using fans and dehumidifiers. Afterward, use disinfectants to clean the items. These products will depend on whether the water source is the sewer, rain, or others. Again, use protective gear when cleaning your possessions. If you feel you lack the necessary equipment or expertise, you can always contact water damage repair services.
Having a multi-step plan to handle a basement flood is important. Prepare in the case of flooding and hire professionals to help you mitigate the damage efficiently.

Home Fire Damage: Here’s What You Need To Know

6/4/2020 (Permalink)

Old Home Burns Down Home fire damage in Bolingbrook, IL

Statistics reveal that US fire services respond to more than 300 thousand home fires each year. Fires are destructive. Items that aren't burned are likely to be affected by smoke, heat, or water if a fire hose was used. This presents a complicated cleanup process that should be performed by fire restoration specialists.

Why Hire Professionals?

Most homeowners don’t have the equipment or knowledge to adequately address fire damage. Unless your damage is very minimal, it is recommended that you consider using a fire restoration service for the following reasons:

  • Professionals have access to specialized equipment that is designed to address complex cleaning situations.
  • Experts are able to work quickly to prevent secondary damage, such as mold, from developing.
  • Technicians are trained to use safety-rated equipment and safe practices to prevent injuries or accidents.

If you have some trepidation about turning your home over to strangers, it might help to understand some specifics about what you can expect.

What Will Restoration Crews Do?
Smoke, water and fire damage require special cleaning methods. A restoration team leader will supervise the process, starting with the removal of burned and water-damaged items. If deemed safe, you will be able to supervise and participate in the cleanup process. Crews will set up an elaborate dehumidification system and begin sorting your personal property.
Your belongings will undergo a series of restoration processes, depending on the damage. Textiles, upholstery, and carpets that aren’t burned can often be dried, cleaned, and disinfected. Electronics without fire damage will be dehumidified and repaired, if possible. Water-damaged paper documents, photos, and books are challenging to restore. They go through several specialized processes in an attempt to clean, dry, and press them.
If you experience a fire in your Bolingbrook, IL, home, you are navigating many tasks. A professional service can step in and manage the cleanup of fire and water damage, so you can focus on other business. They will restore your structure and property as completely as possible. Knowing what you can expect may help you make the right decisions toward returning your household to normal conditions.

The Science of Deodorization

6/1/2020 (Permalink)

When you’re dealing with a bad smell in your home or office, it can be downright distracting.

And depending on what’s caused the smell, it might be really tough to get rid of it. If the odor was caused by a fire and/or smoke damage, for example, the scent can linger for months, if not years.

If this is something affecting your home or business, you might be tempted to spray an air freshener and try to forget about it, but we have some bad news: you won’t be able to forget. The air freshener won’t make the smell go away.

The good news is, team SERVPRO of Lockport / Lemont / Homer Glen has the equipment and scientific know how to eradicate those bad odors. And we mean ERADICATE them. We don’t try to cover up the smell with perfumes, we use scientifically proven methods to get rid of them.

Here’s a few of the odors we can deal with:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

And we deal with those using a few different methods. One is by using a piece of equipment called an “ozone generator.”

An ozone generator works by pumping ozone into the affected area. Ozone is a gas that’s made up of three particles of oxygen. (Ozone is different from the “oxygen” or O2 humans need to breathe, which is made up of two oxygen particles). When the ozone comes into contact with the particles making the bad odors, whether they be smoke, bacteria, etc., the ozone will literally change the chemical makeup of those particles through oxidization. Changing the odor-causing particles’ chemical makeup destroys the smell. After use, the ozone then turns into O2, which we’re eventually able to breathe.

Another method our technicians use to destroy stinky smells is thermal fogging.

Through this method, a deodorizer is put through a machine that turns it into a fine fog. That deodorizer fog can then get into every nook and cranny of the affected area, even the smallest, most porous spaces. The fog is even able to reach under floors, into ceilings and behind walls. The fog is then able to alter the particles causing the bad odors and destroy them.

Alternatives To Chemical Drain Cleaners

5/12/2020 (Permalink)

Most homeowners reach for the cheapest and most readily available drain cleaner when they have a clogged drain, but that may be a mistake. Chemical cleaners may work fast, but that does not mean they are the most effective. Most residential systems cannot handle harsh chemicals or detergents, and if you use them too often, you may damage your system. Consider other options before turning to commercial cleaning products.

Auger
Plunger
Home remedy
Professionals

Auger
Augers are handy tools for clearing clogs in drains, especially when the clog isn't too deep. Must residential augers are handheld and can reach between 20 and 50 feet. These tools will help remove hair and other frequent household blockages. Some attachments for more advanced systems may even clear grease buildups.

Plunger
A plunger is an old standby for a clogged drain, and it works well for minor blockages. Most people will use a plunger to clear bathroom clogs from too much toilet paper. This tool works because it forces air into the line, building pressure behind the clog and pushing it forward.

Home Remedy
If you need a chemical reaction for an extra tough clog, consider making a home remedy with vinegar and baking soda. You mix the two elements at a 1:1 ratio and pour it into the affected drain. Let the mixture sit in the pipe for at least an hour before rinsing it through the system with a pot of boiling water.

Professionals
For challenging clogs and sewage cleaning, contact one of several water mitigation companies in Homer Glen, IL, for help. These services have the tools and expertise to resolve your plumbing issues.
Nearly every homeowner can handle a routine clogged drain. Unfortunately, not every clog is routine. Sometimes, you have significant plumbing issues that require professional assistance.

While everyone is happy to save a buck, don't risk your home. If you feel over your head with your plumbing problem, call a specialist.

3 Common Water Problems in Commercial Buildings

5/10/2020 (Permalink)

Paint coming out of wall. Bulging wall A leaky pipe can cause bulging walls in your Homer Glen, IL business

Retail stores, restaurants, and fitness studios accommodate many customers. A water problem can cause financial distress and temporary closings. Fortunately, routine maintenance can prevent an issue from turning into a disaster. Business owners can learn about leaking pipes, deteriorating sewer lines and damaged foundations to spot early signs of a water problem.

Follow Gut Instincts 

There are many indicators of leaky pipes. Business owners who suspect that something is off are usually right. Red flags include:

  • Water stains 
  • Odors 
  • Bulging walls or floors 

A leaky pipe can cause aesthetic damage, bacteria overgrowth, and mold infestations. Even worse, an unresolved leaky pipe can lead to a pipe break, which lets in a large amount of unwelcomed water into a property. The damage can quickly spread. 

Keep Your Sewers Up-To-Date 
Appliances and drains that often clog may mean problems with a sewer line. Rather than treating a nasty toilet backup, business owners should instead examine the source – sewer lines. Sewers are usually forged from cast iron and can last for 25 years or more. They are similar to leaking pipes, however, and may develop a number of complications that prevent them from working properly. 

Remember the Ground You Stand On 
A damaged building foundation isn’t just an eyesore. It can directly impact the performance of plumbing systems. Cracks and fissures are also an invitation for drips, which can be a safety and sanitation risk to employees and customers. Business owners who notice that their property looks rundown can consult with restoration experts in Homer Glen, IL, to discover what needs to be done to keep it in good condition. 
Leaking pipes, aging sewers and shabby foundations are fixable causes of water problems in commercial buildings. Early detection is key for preventing headaches like damage to walls and carpets as well as clogged sinks and toilets. Fortunately, professionals in Homer Glen, IL, can help keep businesses thriving.

Smart Ways To Prevent Mold in Your Apartment Units

5/10/2020 (Permalink)

A professional disinfector in overalls processes the walls from mold with a spatula. Professional disinfector founds growth of black mold

Smart Ways To Prevent Mold in Your Apartment Units

If you own residential apartments in Homer Glen, IL, you definitely want to keep your property in good condition. The benefits to your business model include getting a higher rate for your units, keeping occupancy rates high, and preventing problems, complaints, and even lawsuits. Mold prevention should be a key consideration for providing appealing units for tenants. Fortunately, there are many things you can do to prevent mold from gaining a foothold in the first place and to quickly eradicate mold colonies if they do appear. Contacting a professional mold mitigation company can help in many ways.

Preventing Mold Growth
The key to mold prevention in a rental unit is keeping an eye on certain conditions such as high humidity and dampness. A small roof leak or even tiny leaks in plumbing fixtures can be enough to enable mold spores to spread. Here are a few simple precautions that make things tough on mold:

  • Educate tenants on what to watch for
  • Make sure tenants report any problems (such as leaks) quickly
  • Inspect the property if it is empty or between renters
  • Call in a qualified testing company if mold is suspected

Dark or green blotches often indicate that mold colonies are forming and expanding. A musty odor often accompanies the presence of mold. If you or your tenants see evidence of mold, professional technicians are often needed to remedy the situation.

Mitigating Water Damage
The cornerstone of mold prevention is reducing dampness in an apartment building. This is a win-win, since not only does high humidity encourage the presence of a fungus, it also can do structural damage to a property, as well as draw in other pests such as cockroaches and even rodents. Partnering with a company that specializes in reducing water damage and is trained in mold remediation techniques is a smart move. It upholds all of the values of a thriving apartment complex.

How Should You Handle Mold in an Apartment?

5/4/2020 (Permalink)

Mold growth in wall. If you suspect spores are in your living quarters, find the catalyst, eliminate the water source, and begin sanitizing.

Have you detected a strange, musty odor in your apartment's bathroom? Perhaps you've noticed little black blemishes growing underneath the sink in the kitchen. Both of these are signs that fungus may have taken root within your personal space. You don't own the building though? What should you do? You'll need to contact the building owner and hunt down the source of the contamination. Mold cleanup should become a priority.

1. Find the Source
Mold spores prosper in areas with high humidity, thriving on moisture and organic matter. Often, they result from leaks in windows, sinks, or pipes. You'll need to identify the specific origin of the growth and cut off its water supply. Start by searching for visible signs of issues. Walls may seem a bit off. Spots or rings may be developing on walls or ceiling tiles. In addition, pipe condensation or leaks are concerns. For this reason, look under cabinets and in dark spaces. Finding and fixing this trouble slows the growth and prevents future breeding from returning.

2. Test the Specimen
Mold cleanup requires specific measures, so before you begin trying to sanitize, identify which microbes are there. With your property manager, or on your own, seek help from professionals. Work with a mold and water restoration company in Lemont, IL, to determine the extent of the problem and to understand the form of infestation.

3. Have the Infestation Removed
You can try white vinegar spray on small sections, trying to eliminate the spots. Bleach, a popular household cleaner, is often used; however, it does not penetrate deep enough to eradicate the full development. Mold contamination usually, though, mandates gutting infested materials. This effectively reduces the number of microorganisms.


Mold cleanup is important and shouldn't be neglected. If you suspect spores are in your living quarters, find the catalyst, eliminate the water source, and begin sanitizing.

How To Stop a Toilet That Keeps Flushing

5/1/2020 (Permalink)

Person working on a toilet. Toilet overflow is a risk faced by every business.

Many commercial businesses in Homer Glen, IL, use flushometer toilets rather than the common tank toilet. Flushometer toilets use water pressure rather than gravity to move wastewater to the sewer system. The benefits of a flushometer are it uses less water and it can be flushed within shorter time intervals since there is no tank. This makes them perfect for high-traffic areas. It also makes them a risk for a fast accumulated toilet flood.


Like traditional toilets, the mechanisms that work the flushometer toilet are far from perfect. A common issue for flushometer toilets is continually running water. This presents a danger for toilet overflow, and if that happens, the required cleanup can be extensive. If you run into this issue, there are a couple of solutions you can try to stop a toilet on your own.

1. Clean the Gasket
It's possible sediment has collected on the gasket and caused the weep hole beneath it to become clogged. You'll need to clean both, but first, turn off the water. A flathead screwdriver will fit the slot at the back of the flushometer. Once the water is off, remove the flushometer cover to find the gasket and weep hole. Once cleaned, replace the gasket cover.

2. Replace the Diaphragm Kit
Automatic flushometers use motion sensors to flush the toilet, but they are can also pose a risk of toilet overflow. Though they're automatic, they can still be manually flushed as well. Again, you will need to turn off the water. Hold the flush button down for two seconds. If you hear clicking sounds, it's likely you need to clean or replace the diaphragm kit. This kit is accessed by removing the top of the flushometer.


Toilet overflow is a risk faced by every business. Knowing ahead of time how to stop a toilet can save your business structure from potential damage.

Why Does Mold Form After Flooding?

4/28/2020 (Permalink)

Three mold spores-3d illustration Mold spores thrive on moisture

Why Does Mold Form After Flooding?

If a flood has recently damaged your home in Willow Spring, IL, you may be primarily concerned about damage caused by contaminated water. It is important to promptly extract standing water and clean the affected area to reduce the risk of secondary mold damage. Find out why mold growth is more likely in the wake of a flood.

Spores In the Air
Many mold spores are airborne in indoor and outdoor air. Spores can enter your residence in any of the following ways:

  • Air conditioning system
  • Heating system
  • Open doors
  • Open windows
  • Vents

People and pets can also carry spores indoors. Once spores are present inside a structure, colonies will start to form if the factors necessary for growth are present.

Nutrients and Moisture in Contaminated Water
Mold requires a combination of nutrients from organic materials and moisture in order to multiply. Contaminated flood water contains everything necessary for mold growth. Furthermore, building materials containing cellulose are also rich food sources for fungi. A flooded structure is an ideal environment for mold. 

Delayed Extraction
Mold flourishes when conditions that support growth are sustained over for several days or longer. Spores may start multiplying within just 24 to 48 hours after water damage. An environment that has minimal disruption is ideal for the rapid formation of colonies. If you evacuate a residence that ends up filling with water, you are likely to discover mold upon your return. Arrange for water extraction and cleanup as soon as possible to limit the severity of an infestation.
Timely water damage mitigation and restoration measures can reduce the risk of a mold problem at your residence in Willow Spring, IL. After standing water has been removed, damaged building materials may need to be torn out. Areas exposed to contaminated water must be disinfected to eliminate bacteria and other microbes. Thorough cleaning and drying should stop mold growth.

3 Post-Fire Security Solutions

4/19/2020 (Permalink)

The protective tarpaulin on the roof flutters at the storm with rain. The tarp covers the roof of the old house in the recons Tarp over a damaged roof in Homer Glen, IL

Three Ways To Secure A Damaged Building

Fires cause costly damage and inconvenience the owners of commercial properties. While general property insurance policies cover most of the expenses associated with cleaning and restoring fire damage, this coverage may not extend to secondary damage that can be prevented by securing the premises. Here are three ways to secure a damaged building in Homer Glen, IL.

1. Board Up Entry Points
Trespassers pose the greatest security risk to a building following a fire. Whether these individuals are looting or simply want to survey the damage, their presence poses a liability risk to owners and may increase damage and losses. The best way to restrict entry is to arrange for mitigation professionals to board up doors, broken windows and damaged walls after a fire has been extinguished.

2. Install Security Fencing
Fencing off the location of a fire is another way to restrict access. Security fencing should be installed in a timely manner and remain in place until fire cleanup and restoration are complete. A general commercial property insurance policy may be able to assist property owners with mitigation measures intended to enhance the security of a structure that has fire damage.

3. Tarp Over a Damaged Roof
Animals, debris and precipitation can all enter the site of a recent fire through holes in the roof. A mitigation service can install durable tarping over roof damage that will last until repairs take place. Tarps can also keep out additional water damage that insurance may not cover and which can intensify fire and smoke damage.
Prevent unauthorized entry into the location of a fire by arranging for boarding up, tarping and fencing services. Any access or exposure can intensify damage and may not be covered by insurance. Taking appropriate mitigation measures in a timely fashion may make it easier to settle a fire damage claim for a commercial property in Homer Glen, IL.

Commercial Buildings May Require a Security Fence After a Fire

4/7/2020 (Permalink)

Fire alarm on wall. Suffering a fire at your business in Lemont, IL, is a dreadful event.

Suffering a fire at your business in Lemont, IL, is a dreadful event. It’s not enough that it shuts down operations and causes serious or even catastrophic damage – there’s the aftermath to face. At this point, the building needs to be protected from further damage, including

Shutting off utilities, such as water, gas, and electricity.
Tarping and boarding the structure to block out the weather.
Erecting a security fence around the building.

Disconnect Utilities ASAP
Make sure every damaged area has all utilities turned off. A gas leak is the last thing you need now! Water and electric lines should also be disconnected. If you can shut them off to only the damaged portions, do so; otherwise, they must be turned off for the entire business. Once the area has been inspected by qualified technicians, hopefully, you can return service to undamaged areas.

Cover Exposed Building Areas
To prevent further water damage, all exposed portions of a commercial building that are supposed to be water-tight need to be tarped or boarded up quickly. This should always be done by a licensed fire damage restoration company that knows how to keep out the elements. They can also inspect for hidden smoke damage and help get the insurance claim process started.

Create a Protective Security Fence
Not only will fencing keep out the idly curious and potential thieves, but it’ll also prevent them from being injured on your property. While you won’t usually be held responsible for accidental fires, you are expected to take standard measures to keep the public (and your employees) safe. Also, many insurance companies won’t cover further damage if you don’t utilize basic safety procedures.

A temporary security fence – in some cases as simple as a plastic construction-style barrier – is often satisfactory for the job. This can be quickly erected and is usually a bright orange for high visibility. Other circumstances may require a more durable fence and barricades. Your fire cleanup company can help you understand local requirements in Lemont, IL, and get the right fence installed rapidly.

3 Reasons To Test for Mold in Your Home

3/25/2020 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in a New Lenox, IL property

Reasons To Get A Professional Mold Assessment

No homeowner wants to see mold growth in the house. A mold kit from the local hardware store in New Lenox, IL, may seem like the logical step after you smell a musty odor in your home. There are many reasons to get a professional mold assessment, though.

1. Accuracy

A test done by an environmental hygienist or certified mold specialist is going to tell you a lot more than a home test kit. A mold test that you conduct yourself will show that there is mold in your home simply because spores are present in the air. A professional assessment, however, can tell you if you have black mold or some other species, the concentration of the mold and where it is located. This information is vital to mold remediation experts as they work to mitigate the mold damage in your home.

2. Air Quality

A professional mold assessment can also help you monitor the air quality in your home. It not only tells you what kind of mold is present but also the spore count. You can use this data to decide whether you need to hire mitigation services to purify the air in your home.

3. Remediation Test

An initial test for mold or mildew lets you know whether or not you need remediation. After the mold cleanup process is finished, however, how do you know it worked? Mold experts will often test a second time to make sure that the mold growth is gone. A post-test for mold growth can confirm whether the mold problem has been thoroughly dealt with or your home needs further mitigation.
If you suspect you have mold in your home, you need a mold assessment. Rather than depending on a home test that you conduct yourself with a kit, it makes more sense to hire a certified professional to perform the test.

Homeowner’s Insurance Usually Exempts Two Types of Fire Damage Claims

2/25/2020 (Permalink)

Home Destroyed By Fire With Caved In Roof Vacant home fire in Willow Spring, IL

Homeowner’s Insurance Usually Exempts Two Types of Fire Damage Claims

Having homeowner’s insurance in Willow Spring, IL is not only recommended by all the experts, it’s also a little piece of mind in a complicated world. When a home fire happens, the coverage is often the last refuge you have while you’re watching your home go up in flames. However, insurance isn’t a panacea – two types of fire damage are specifically exempted from coverage:

  • Vacant home fires, and
  • Certain cases of arson

A Vacant Home Is an Invitation to Trouble

Most insurance companies define a vacant home as one that’s been unoccupied for at least 30 consecutive days. Leaving a home uninhabited for long periods of time increases the chances and severity of many types of structure damage.
When a house is known to be vacant, it invites squatters and vandals to make your place their own. If a pipe or roof is leaking with no one to notice it, it’ll have much longer to create havoc. And with no one to see a vacant home fire, the resulting damages are usually far in excess of a fire in an occupied home. Plus, emergency response in general prioritizes situations where there’s a threat to life, meaning that a home fire in a vacant property might have to wait during high-volume call times.

Some Instances of Arson Are Never Covered by Insurance

Intentionally set fires to an insured property are usually a crime. If anyone who is in any way connected to ownership of the property played even a small role in the crime (such as asking a friend to burn it down), that will automatically negate insurance coverage and may lead to criminal charges if the investigation find evidence of wrongdoing. If the fire had nothing to do with the insured, it will then usually be covered.
If you have any questions about your coverage, talk to a professional restoration company that’s used to dealing with insurance adjusters. They can give advice and help start the cleanup after a home fire in Willow Spring, IL.

3 Things You Should Know About Water Damage

2/11/2020 (Permalink)

Common Causes of Flooding Include

Flooding is, undoubtedly, one of the biggest challenges for homeowners in Homer Glen, IL. Sometimes, it is a result of a plumbing accident, and other times, it’s a natural event. Whatever the case, it can be surprisingly hard to see past the mess when all your furniture and other valuable stuff are drowning in flood.
Common causes of flooding include:

  • Pipe bursts
  • Heavy downpour
  • Drain backup

1. It Can Be Dangerous

Stormwater can bring all kinds of toxic chemicals into your house, not to mention the bacteria and viruses that come along with it. On top of that, flood water can also get into the electrical system, posing a severe threat to your safety.
In case of a flood, please cut off the power supply from the main switchboard as soon as possible. That will mitigate the risk of electric shock and also help save some of your electronics. Also, wear rubber boots and gloves to act as insulation from contaminated water and electricity.

2. Clean Up ASAP

The cleanup process should start right after it’s safe to enter the house. Please don’t wait for a convenient time to do it, as you risk structural damage and losing most of your stuff.
For water line issues, such as a pipe burst, the cleanup procedure can start immediately you turn off the electricity. However, it can take longer if you’re dealing with a storm flood.

3. Consider Restoration Services

Depending on the level of damage and contamination, some flooded items can be salvaged. Unfortunately, that means spending more time off your regular schedule. That’s why hiring a restoration service is a great idea. They will do all the heavy lifting and stay on-site for as long as required.
A pipe burst can potentially cost you thousands of dollars in water damage if not handled correctly. That’s why you need to consider outsourcing the job to the pros.

Understanding the Sewage Mitigation Process

1/28/2020 (Permalink)

sewage loss Sewage loss in Lemont, IL

Understanding the Sewage Mitigation Process

When a toilet floods in a public restroom of your building in Lemont, IL, the sewer damage may not be limited to just the immediate area. This is particularly true if the restroom is on an upper floor of the building. In order to make sure all the damage is repaired, sewage mitigation experts must take several steps before they can begin to rebuild the parts of your structure that are destroyed.

1. Assessment

Before the cleanup work begins, the sewage company must assess the damage. You may only be able to see the saturated floor or the stains on the ceiling underneath it, but they can investigate more thoroughly. This step enables them to give you an estimate of the cost and the timeline for the work that needs to be done.

2. Extraction

Any excess water or refuse must be removed before the affected area can be cleaned. Technicians can use industrial pumps to remove sewage from your building. This begins the drying part of the process.

3. Removal

Sewer damage is considered Category 3 water, which means it's highly contaminated. Any porous material, such as floorboards, ceiling tiles or drywall, must be removed and discarded if it has been touched by the overflow of a flooded toilet. Technicians cut out the portion that is ruined.

4. Cleanup

Once they have removed everything that can't be salvaged, the cleanup crew can start disinfecting the area. They must make sure all surfaces are clean before they start restoration to help prevent secondary damage. Once the area is clean the technicians can start rebuilding what the accident destroyed.
When your commercial property has sewer damage, the mitigation process is a little more complicated than cleaning up water damage. It doesn't just need to be dried; it must also be sanitized. Knowing what to expect can help you understand the time it takes to make sure your building is completely restored.

3 Ways To Prevent Mold From Spreading

1/23/2020 (Permalink)

Technician wearing protective gear while doing mold containment Mold containment in Lockport, IL

Ask About the Following Three Procedures

Has your nose detected a musty odor? Has your establishment recently incurred a water buildup? If so, fungus could be developing, ruining your walls, ceiling or flooring. Don't rely on a household disinfectant to eliminate the problem. Mold cleanup needs to be performed by professionals, so contact a mold restoration company in Lockport, IL, to inspect the property and handle the situation. With their knowledge and specialized equipment, they can limit further contamination and restore your business to proper working condition. Ask about the following three procedures.

1. Restricting Air Circulation

Mold spores spread through air and contact, so you'll want to ensure that the impacted space is cut off from the rest of the store. Negative air chambers, for instance, seal off the section and redirect air, preventing it from entering the HVAC unit or exterior halls.

2. Drying Up the Area

Mold cleanup requires water extraction since fluid acts as a catalyst for development. Inquire about dehumidifiers. These machines suck moisture from the air and material; depending on the severity of the issue, you may need several. Allow them to run for as long as needed. Sometimes, that means days. Then, before they're removed, see that humidity levels are measured from the walls and flooring.

3. Replacing Materials

Finally, any items that experienced mold contamination need appropriate washing or removal. For example, because most cleansers, including bleach, don't penetrate or completely kill the infestation, many permanent fixtures such as flooring, drywall, and ceiling tiles need to be cut out and completely replaced. Getting rid of it is the safest choice. In addition, if documents were impacted, discuss digital scanning or sanitizing processes. Furthermore, furniture and fixtures can, at times, be saved, if the items are not porous. Surface products might be able to eradicate the microbes. The ultimate goal is to exterminate fungus to the best of your ability.
Don't neglect water damage, as it can lead to major trouble. Mold cleanup would be required to provide a sanitary and safe working environment. Once treatment has occurred, your establishment can reopen, providing services to the neighborhood.

The Benefits of the SERVPRO Claims Inventory System

1/23/2020 (Permalink)

Claim Document. Electronic mail. Many professionals benefit from access to the claims inventory system

The Benefits of the SERVPRO Claims Inventory System

When a serious emergency sends insurance agents scrambling to complete the claims process for many affected home and business owners, any efficient resource can be helpful. The SERVPRO claims inventory system simplifies the process of filing each insurance claim in the following ways:

  • Claims are categorized with a variety of keywords, so it's easier to pull up records based on the most pertinent parameters, including the type of damage, location of the emergency, and loss amount.
  • Each file is individually reviewed for accurate results.
  • National and regional comparisons are available.
  • Response times of professionals are monitored and recorded.

How does this help? As emergency mitigation and cleanup professionals gather information and record it, an insurance agent can conveniently gather information about the damages that occurred most commonly and how much it cost to complete restoration work.

Complete Claims Quickly

Many professionals benefit from access to the claims inventory system. An agent can use the system to simplify the completion of an insurance claim by reviewing nation, regional, and local facts or use the claims inventory records to research the causes of damage. Agents may use the records to compare remediation results across the country to ensure that the insurance provider is getting the best results.

Save Time and Resources

Agents aren't the only professionals to benefit from the comprehensive information in the inventory system. Adjusters and managers of the insurance company may also refer to the information when communicating with clients and other service providers. Ultimately, the claims process can be completed within a shorter time frame, satisfying clients and saving the insurance company money and resources.

Improve Customer Satisfaction

Home and business owners may be frustrated as they wait for each relevant insurance claim to be finished. When professionals take advantage of the SERVPRO claims inventory system, it may be possible to provide faster, improved services to the residential and commercial customers in Lemont, IL.

Power Outages During Storms

11/21/2019 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Emergency Ready Profile

10/17/2019 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

Types of Water Damages

10/16/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Smoke Webs

9/4/2019 (Permalink)

Actual Smoke Webs

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Call SERVPRO of Lockport / Lemont / Homer Glen (708) 301-4200

Water Issues Business Run Into

9/3/2019 (Permalink)

Common Water Issues for Businesses

For a commercial property owner in Lockport / Lemont / Homer Glen, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

How Technology Impacts Water Damage Restoration

9/3/2019 (Permalink)

Like everything in life, things change and processes get redeveloped to make things quicker, more efficient and with the end result in mind. This blog is going to talk about the various technologies that are used in water damage cleanup.

One such technology that is relatively new to the restoration industry is the use of drones to determine where water damage resides. Drones can find water damage in areas where it is deemed unsafe to roam into. With this access, the drone can also take pictures from angles that are not possible by a crew member and helps the insurance company to value out and determine what areas can be removed and what areas can be dried and or salvaged.

Another technological innovation within restoration is thermal imaging. This along with moisture readings can help to ensure that the structure can maintain a strong integrity after a water loss and keep the materials in line with the environmental conditions surrounding the material. 

In the event of water damage in the Lockport, Lemont , Homer Glen area, you can call your local SERVPRO experts at (708) 301-4200.

It Doesn't Take Long for Water to Damage Your Home or Business

9/2/2019 (Permalink)

Need Emergency Service? Call Us 24/7 – (708) 301-4200

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lockport / Lemont / Homer Glen

SERVPRO of Lockport / Lemont / Homer Glen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

5 Tips for Broken Pipes

7/22/2019 (Permalink)

Bursting pipes can cause extensive damage in a commercial property. There are several steps you can take to limit the extent of the damage. 1. Call a Plumber Contact a plumber with an emergency work order to fix a broken pipe. If more than one person is on site, one person should make the call while the other shuts off or collects water. 2. Shut Off the Water Shutting off the flow of water to your building can limit the amount of water that can cause damage. Notify all occupants that the water is turned off. 2. Collect Water in Containers Collect as much water from bursting pipes as possible in any containers you have on hand. Once again, if more than one person is present, you should cycle out containers as each becomes full. These containers will be heavy, and a sturdy cart may help prevent strain or injury. 3. Fix Broken Pipes A plumber should resolve the source of the leak before you can start removing water and restoring the area. Continue to try to mitigate the damage until help arrives. 4. Eliminate All Standing Water Use any method available such as buckets, mops, towels, or a wet vacuum to start getting rid of standing water. You may want to call commercial damage restoration professionals with specialized equipment to pump out water. Water from a burst pipe is clean Category One water. If water leaks through building materials to another floor, it becomes contaminated Category Two water. 5. Dry the Affected Area Prevent mold or other secondary damage by completely drying the area affected by the leak. Use a dehumidifier to draw moisture out of porous or semi-porous building materials and contents. Follow these steps to deal with bursting pipes and water damage. A plumber can help stop the leak, and restoration experts can help prevent further damage. 

Home Fire Escape Plan

7/17/2019 (Permalink)

You had fire drills growing up at school, (hopefully) you have the occasional fire drill at work now that you are an adult, but do you ever have fire drills at home? Coming up with and practicing family safety drills can help to make sure your family is prepared in the event of an emergency. It is an important topic to discuss with your family, especially children.

The National Fire Protection Association has a helpful section on how to create a family fire escape plan. It includes how to draw a fire escape path for your home, how to reinforce fire safety to younger children, and tips how to stay as safe as possible during a fire.

Some of the tips include:

  • Call 911 as soon as possible, even if you think you can contain the fire
  • Know at least 2 ways out of each room
  • Have a designated outside meeting place a safe distance from the home
  • Assign “partners” for young, elderly, or family members with mobility issues
  • Close Doors behind you as you leave each room to slow the spread of smoke, heat, and fire

Your family’s safety is the first priority. After emergency services have done their job SERVPRO of Lockport / Lemont / Homer Glen will be here to help you repair, restore, and recover your belongings.

Black Flood Water Facts

7/17/2019 (Permalink)

1. It Can Contain Dangerous Chemicals Environmental experts often call contaminated water that stems from flooding Category 3, or “black water.” This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 2. It May Make You Sick Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 3. Acting Quickly Can Be Essential Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold.

Tricks to Avoid Flooding

7/16/2019 (Permalink)

It is also important to keep your building’s drains clear. Clean leaves and dirt out of gutters at least once every other month. Make sure that ditches around your property don’t become trash receptacles. Keep It Green Your landscaping can help with flood prevention. Adding plants around your building can slow the flow of floodwaters. Flower beds can be built with water reservoirs under them, giving excess rain a place to go, if necessary. Trees and other plants with extensive root systems can combat erosion, preventing mudslides and the subsequent damage to your foundation. Keep It Routine Flood cleaning experts recommend that you adhere to a consistent inspection schedule. Building codes are in place to protect both the city and the building owner from preventable damage. By noticing problems and repairing them quickly, you can protect both your building and the infrastructure that supports it. Flood prevention works best when every entity at every level works together. If you do everything you can do to protect your building and the property on which it is built, you can help the city with its emergency flood plan as well.

Duct Cleaning

7/15/2019 (Permalink)

Roto Brush

Clean air ducts are the foundation for good indoor air quality. As homeowners and business owners, you want to be able to breathe clean indoor air for your families, your guests, employees and customers. Over several years, air ducts can become contaminated with mold, fungi and bacteria, as well as dust. Running your HVAC system is only filtering whatever is in your dirty ducts throughout your home or facility. Proper cleaning with professional air duct cleaning machines and systems is the BEST way to improve indoor air quality.

At SERVPRO of Lockport / Lemont / Homer Glen, our mission is to be the premier property damage restoration contractor in the area. To do so, we are continuously training our staff and updating our procedures to stay current (and the BEST!) within our industry. 

We are VERY excited to introduce this new air duct cleaning technology to our inventory;

The Brushbeast by Rotobrush. 

It's four powerful vacuum motors, paired with it's 450 RPM 120/220V brush motor, will make short work of even the most difficult air duct cleaning job, while still remaining safe to use with any type of air duct system, including flex ducts.

This new equipment will help make our duct cleaning procedures more fast and efficient.. And your dirty ducts, "Like it never even happened."

Hire Professionals Who Understand

6/12/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO Working with Clients & Adjusters

6/11/2019 (Permalink)

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Will County area, you should consider hiring this Preferred Vendor for the best results.

Is Your Business Prepared

6/3/2019 (Permalink)

SERVPRO of Lockport / Lemont / Homer Glen

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Lockport / Lemont / Homer Glen has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(815) 436-5735

As a trusted leader in the restoration industry, SERVPRO of Lockport / Lemont / Homer Glen has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

Smoke & Soot Clean-up

6/3/2019 (Permalink)

SERVPRO of Lockport/ Lemont / Homer Glen (708) 301-4200

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lockport / Lemont/ Homer Glen will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (708) 301-4200

Water Detection Tools

6/3/2019 (Permalink)

Moisture Meter

SERVPRO of Lockport / Lemont / Homer Glen knows the right tools for the job are important and understanding how to use them to dry a structure and property effectively is even more crucial.  The right tool is vital for timely mitigation and to help get the business up and running again.  

Water can damage in two ways - absorption through direct contact and absorption of moisture from the air.  SERVPRO of Lockport / Lemont / Homer Glen must understand how to alter humidity and temperature levels to produce an environment favorable for drying.

Our technicians have to locate the areas affected by water and to what extent moisture has been absorbed.  To do this they can use:

Moisture Sensors - detect moisture in carpets, baseboards and walls
Moisture Meters - determines actual moisture content of materials
Thermohygrometers - measure temperature and relative humidity which helps calculate specific humidity, dew point and vapor pressure.

All these tools help us start the process of making it "Like it never even happened."

(708) 301-4200

SERVPRO - Specializes in Document Drying

4/17/2019 (Permalink)

Documents to Dry

SERVPRO of Lockport / Lemont / Homer Glen  offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?

Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Wireless Emergency Alerts

4/15/2019 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may be used to share;

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • AMBER alerts
  • Presidential Alerts during a national emergency

A WEA will look like a text message, and typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/weato learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Preparing for Bad Weather

3/6/2019 (Permalink)

Business owners control many things, but weather isn’t one of them. Be it a snow storm, heavy rain or flooding, sooner or later, bad weather is bound to cause an inevitable hiccup in your business. Are you ready? The time to prepare is not when the forecast predicts a hurricane. Check out these ways to prepare your business for bad weather in Lockport / Lemont / Homer Glen long before it shows up.

Create a Bad Weather Plan

Surprisingly, while business owners make a written plan for many things, weather isn’t always one of the. But bad weather can create a perfect storm of issues, from pipe burst issues to logistical problems. Before those worst cases scenarios become realities, come up with a plan for how to operate in bad weather. It should cover

  • Who will communicate with employees in a weather crisis
  • Evacuation or shelter in place plans
  • What the overall business weather policy is Form Evacuation Plans

There are times when weather poses immediate danger. One example is if a snow storm leads to a fallen tree or debris that damages part of your facility. Having a plan for leaving the building is ideal for such scenarios. Outline the route employees should take to safety and appropriate maps to ensure everyone knows how to get out.  Protect Your Building After your employees, protecting your building is the next priority. Invest in backup generators to keep critical devices running and safe while you’re out of the office for bad weather. If flooding is expected, gather sandbags for doors and windows and consider moving furniture and electrical equipment to higher levels to prevent water damage. Whether your business is devastated or merely derailed by a snow storm or other bad weather depends a lot on how well you prepare. Use these tips as a starting point for facing bad weather and storm damage with ease.

Sump Pumps & Storms

3/1/2019 (Permalink)

If you have a sump pump, most the time you don't realize how important it is until it stops working.  Power outages, failure and a sump pump that cannot handle the capacity are common problems.  Another is knowing how old is your sump pump?? Avoid potential problems by doing routine inspections or replacing your old sump pump. Usually sump pumps should be replaced every 5 years or according to manufacturers guidelines and each year the sump, switch and float should be inspected as well.  Pay attention to how often the sump pump is running and if it runs regularly or there is a higher water table, consider a sump pump with higher horsepower.  

Another way to increase the pump's efficiency and prolong life is to clean your sump pit, remove any dirt, sand, gravel and other debris routinely. Ensure that the discharge line opening is free of obstructions so that water can be pumped through the line and out of your basement or crawlspace and also be aware in the winter the discharge line may freeze bringing the water back into your house.  Regular checks can make sure you don't ever get surprised by your sump pump!

Containment Barrier

2/28/2019 (Permalink)

Containment

With mold remediation, there are a few things that have to be done but one of the most important things is called containment.  Our technicians make a sealed off section with plastic around the area to be remediated in order to prevent mold spores from traveling to other places.  In this sealed off area the demolition and the removing of affected material begins. During the demo, mold spores will be in the air so an air scrubber is run during and after the whole process to ensure that no renegade mold spores survive.  Any affected materials are put in a sealed bag to be removed and disposed of and technicians have to be vacuumed to be sure no mold spores exit containment with them.  After the job is done, containment is broken down and disposed of properly. SERVPRO of Lockport / Lemont / Homer Glen is there to do it safely.

Tips on Kitchen Fires

2/28/2019 (Permalink)

Kitchen Fire

Kitchen Fires: Four Risk Factors

While every home should have a smoke detector in the kitchen, there are several other tips for keeping your home and yourself safe when cooking. From rolling up your sleeves and tying back your hair to keeping flammable materials, like paper towel and dish towels, away from the stove, cooking safety is essential when it comes to fire prevention. However, many homeowners can be complacent about the following four risk factors.

1. Appliances  Fire Damage is devastating, but the fact that so many fires are caused by faulty or mishandled appliances is shocking. Appliances, if not maintained, are a leading cause of home fires. Be sure to service all your appliances properly. Additionally, unplug small countertop appliances as they draw electricity even when not in use, which can lead to overheating.

2. Too Much Oil or Grease One of the most overlooked cooking tips is to use less oil and grease. In cooking, a little goes a long way when it comes to these two substances. Using too much of either can lead to grease fires which, if left unattended, can get out of hand quickly. It is important to remember not to throw water on a grease fire because it will only splash the pan and cause the fire to spread, instead use salt or baking soda. 

3. Spills Another common cause of many kitchen fires is a dirty stove or oven. Always wipe up spills immediately and clean cooktops after use. Leftover grease, oil or food can ignite on the burner, causing a fire. This is another reason why it is essential to keep an eye on food as it cooks because these types of fires require a quick response, or they can spread quickly. Unfortunately, while the kitchen is the heart of the home, it is also the most likely place for fires to begin. The above tips offer several suggestions for helping you maintain a safe and fire-free home.

SERVPRO of Lockport / Lemont / Homer Glen - (708)301-4200

Hire Professionals Who Understand

2/28/2019 (Permalink)

Our Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO of Lockport / Lemont / Homer Glen - Reconstruction Services

2/23/2019 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Lockport / Lemont / Homer Glen can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Lockport / Lemont / Homer Glen can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Roofing Services

Broken Pipes, Happy Customers!

2/21/2019 (Permalink)

From 50 degrees to -50 degrees, from snow, to ice, to rain, this winter has been a roller coaster of weather for the Joliet area. SERVPRO of Lockport/Lemont/Homer Glen did their very best in helping as many people as possible with their broken pipes due to the frigid temperatures we were experiencing. Below are actual quotes from customers that we helped put their lives back to normal.

"Very polite and professional." - Jorge C.

"Excellent service, professional." - Anne C.

"Keep on with the professionalism. Thanks for making this easy for us. Good job!" - Agata R.

"The process went much smoother than we anticipated. SERVPRO was very understanding and considerate of our situation. My husband uses a walker and they always made sure the fans were placed so that they were not in my husband's way." - Kathleen U.

"They worked hard and did a great job!" - Marian S.

Comments like these are what keep us committed to do the best job possible for all of our customers. We will be there for you. SERVPRO of Lockport/Lemont/Homer Glen 708-301-4200.

"Stormy Weather"

1/16/2019 (Permalink)

The tornado removed the entire outer wall with out touching the content and even a cross remains on the wall.

June 22, 2015 is a date that the residents of Coal City, Illinois will never forget. An EF-3 tornado, with winds estimated at 160 miler per hour ripped through the town causing wide spread devastation to the community. SERVPRO of Lockport/Lemont/Homer Glen was called in to assist with the damages. We were given the opportunity to help families try to get their lives back to some kind of order considering what they had just been through. When a disaster hits, it is not always about the property damage but also about being compassionate and caring of each individual affected by it.

"During a difficult time, SERVPRO was respectful, helpful, professional, and made a horrible situation better." - Kristin C.

"At a difficult time in our lives, SERVPRO was caring, supportive, and attentive, thank you!" - Lance C.

It is comments like these that make us proud to be the company we are today: from taking care of all their personal belongings and content, to cleaning and rebuilding the damage done to their homes and properties. 

Our highly trained professionals are available 24/7, 365 days a year, to handle any disaster from beginning to end and make it "Like it never even happened." If ever the need arises, call 708-301-4200.

Disasters Happen

1/15/2019 (Permalink)

When you are a business owner, insurer or property manager, you can have the opportunity to be a leader in your community by setting an example for your employees and customers.

Join your community in preparing for all types of emergencies and disasters. It is important that your entire community as a whole is prepared. Disasters happen and not only devastate individuals and neighborhoods, but entire communities including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. We must all work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready. At Ready.gov/business, businesses can find information on how to be better prepared. You can also contact SERVPRO of Lockport/ Lemont/ Homer Glen at 708-301-4200 for information on the Emergency READY Program.

Power to the People

1/9/2019 (Permalink)

December and January are peak months for electrical fires due to holiday decorations and the usage of space heaters, however; with the increase in electronics per household, such as computers, wide screen televisions, and video and gaming systems, circuit overloads can happen at any time.

Electrical circuits in your home or businesses are designed to take a limited amount of electricity. Overloads occur when you draw more electricity than a circuit can handle. Overloaded outlets and circuits carry too much electricity which generates heat in undetectable amounts. The heat causes wear and tear on the internal wiring system and can start a fire. All wiring systems have circuit breakers or fuses to disconnect power when circuits become overloaded, however; an improperly sized fuse or breaker can cancel this built in safety feature.

Signs of overloaded circuits are:

1-Buzzing from outlets or switches.

2-Outlet or switch covers that are warm to touch.

3-Burning odors from outlets or switches.

4-Scorched plugs or outlets.

5-Power tools, appliances, or electronics that seem to lack sufficient power.

Prevention is the best way to eliminate an electrical fire to your home or business. You can never be too careful when it comes to the safety of your family, pets or customers. If you feel you may have circuit problems or want to check your electrical system before a problem occurs, remember to call a reliable licensed electrician and if a fire should occur, know that SERVPRO of Lockport/Lemont/Homer Glen is there to get your life back in order and make it “Like it never even happened.” Call 707-301-4200.

Tips for Thawing a Frozen Water Pipe

1/8/2019 (Permalink)

It is very important to thaw a frozen water pipe as quickly as possible, however: it is equally important to thaw the pipe correctly to avoid it from bursting and causing a flood. After locating the frozen pipe:

  • Open both the hot and cold faucet handles to help alleviate the pressure in the pipe and allow the water to escape once thawed.
  • Begin thawing the pipe closest to the faucet and work your way down which will help to ensure that the melting ice is able to escape through the faucet.
  • Several ways of thawing an exposed pipe is to use a hairdryer, heat lamp, portable space heater of hot wet towels. Never use an open flame and always remember to use the electrical devices according to safety regulations.

If the pipe has broken, turn off the water at the main shutoff valve which is usually near the water meter or the water main that enters the house. Call a licensed plumber as soon as possible to repair the broken pipe. If you feel you do not want to take a chance trying to thaw the frozen pipe, he can assist you with that also. If a water cleanup is needed, call SERVPRO of Lockport Lemont/Homer Glen at 708-301-4200.

Be Ready in 2019

1/8/2019 (Permalink)

Each new year brings new beginnings , new opportunities and unfortunately new disasters. The time to prepare for a disaster is now. Make a resolution that helps protect you or your business and allows us to make any disaster “Like it never even happened.  Unexpected disasters like tornadoes, river floods, flash floods and even water main breaks can disrupt your life without warning.  There are many ways to get involved especially before a disaster happens. Get involved as a community and participate in programs and activities to make your families, your homes and your businesses safer.  The formula for making a safer homeland consists of volunteers, a trained and informed public, and a SERVPRO that is there for you 24 hours a day, 7 days a week and that is SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

4 Signs of Frozen Water Pipes

12/14/2018 (Permalink)

Here we go again, another cold winter reeking havoc on your water pipes. How do you know your pipes are frozen? Below are a couple of signs to watch for:

  • Pipes will only freeze when it is cold enough outside to do so. When the temperature falls to 32 degrees Fahrenheit or lower, it is time to take precautions to prevent vulnerable pipes from freezing.
  •  If you turn on your faucet and only a small trickle or no water at all is coming out, the water pipe leading to the faucet may be frozen.
  • For pipes that can be seen, such as those under a sink; you may be able to see frost on the exterior of the pipe before you even turn the faucet on.
  • An odd smell coming from a faucet or drain can also mean that a pipe is partially or completely blocked. The only way the odor can escape is back up in the direction of your home.

Once you suspect or know you have a frozen water pipe, it is very important to act quickly to thaw the frozen pipe before it has a chance to burst and cause extensive damage to your home. If you cannot thaw the pipe or are unaware of where the frozen pipe is located, call a licensed plumber to assist with the situation.

If a pipe should burst, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and we will send our trained SERVPRO Professionals to make it "Like it never even happened."

How To Choose the Right Restoration Company

12/14/2018 (Permalink)

Disasters are devastating. Whether caused by fire or water, whether big or small, they can turn your world upside down in a matter of minutes.  Even the strongest of us can feel helpless, not knowing where to turn to get the best help possible; but fortunately for you, SERVPRO of Lockport Lemont/Homer Glen is nearby and is ready to help 24/7.

But why SERVPRO? After all, there are other companies who make the same claims.  Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon the best surgeon possible with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better. We offer a full line of construction and rebuild services so we are able to handle your disaster from beginning to end and make it "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Lockport/Lemont/Homer Glen, Illinois:

  1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, biohazard and mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
  2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Lockport/Lemont Homer Glen to restore your property quickly, reliably, and more effectively.
  3. Experience – SERVPRO is very reputable. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Lockport/Lemont/Homer Glen is proud to have been in business for itself for 13 years! The extensive knowledge we’ve gained during that time makes us the go-to-disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a restoration company, however if you are; give us a call and we’ll make it as easy as possible for you. Call 708-301-4200.

Holiday Decorating Tips To Keep Your Property Safe

12/13/2018 (Permalink)

The holidays are here and it is time to celebrate by getting in the holiday spirit with decorating your property. As holiday decorations can bring loads of happiness and cheer, they can also bring costly disasters if not done safely. A few tips to remember to keep your property safe and keep the holiday spirit going are:

Ensure that you keep all your walkways free from obstructions and make sure that no Christmas trees or holiday lights block any doorways or exists.

Adding a few strands of holiday lights around can be a festive way to brighten your property, however; it is important to inspect all electrical cords and lights for frayed or loose wires and avoid overloading electrical outlets.

Choose decorations that are made of fire retardant materials.

Avoid using decorations that have an open flame and never hang decorations from fire sprinklers.

Some of you may think, who in their right mind would not realize some of these suggestions, but each year approximately 1,300 people are treated in hospital emergency rooms for injuries related to improper installation and use of holiday decorations and lighting. Christmas tree related fires cost an average of $20 million in property loss and damage each year.

Keep your property festive and safe and know that SERVPRO of Lockport/Lemont/Homer Glen is there for you 24/7 even during the holiday season if needed. Call 708-301-4200.

"Baby it's Cold Outside!"

12/13/2018 (Permalink)

Once again the cold weather is upon us and in an effort to stay cozy and warm, people turn to alternative heat sources such as fireplaces, wood burning stoves and portable heaters to provide that warmth. Heating is the second leading cause of home fire deaths making it important to review ways to reduce the risk of a heating-related fire.

Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.

Use heating equipment that has the label of a recognized testing laboratory.

Keep flammable objects at least three feet away from heating equipment.

Plug space heaters directly into outlets. Do not use extension cords or power strips.

When using fuel-burning heaters, use only the type of fuel specified by the manufacturer.

Never use kitchen stove burners to provide heat, they were made for cooking only.

Install and maintain carbon monoxide and smoke alarms inside your home. Test alarms monthly.

Stay warm and be safe. Start the New Year out the right way and if needed, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Faster to Any Size Disaster

12/13/2018 (Permalink)

Being an industry leader with more than 1,400 franchises strong in cleanup and restoration, SERVPRO is equipped to handle any cleanup or restoration job no matter how large or small. With SERVPRO's Storm Response TeamSERVPRO of Lockport/Lemont/Homer Glen has access to vast resources at its disposal to help with any situation.

When a natural disaster sweeps through a region, whether it's a wildfire, blizzard, flood, tornado or hurricane; SERVPRO of Lockport/Lemont/Homer Glen Franchise Professionals knows your family can't afford to wait for your home to be restored to preloss condition. Every hour of unmitigated damage can cause more damage to your home or business and more stress and trauma to you or your family.

When disaster strikes, you need help, and you need it now. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Lockport/Lemont/Homer Glen will be there, working to make it "Like it never even happened. Call 708-301-4200.

Biohazard Cleanups Need a Specialist

11/15/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Lockport / Lemont / Homer Glen offers fast, reliable biohazard and crime scene cleanup and restoration services to both residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health issues for building occupants, employees, customers and owners. A failure to properly handle and safely remove hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Lockport/Lemont/Homer Glen professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and businesses. Our biohazard professionals have had special training to help with the following:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you or your business is in need of a biohazard cleanup, give SERVPRO of Lockport / Lemont/ Homer Glen a call at 708-301-4200.

Tips to Prepare Your Home for Winter Ice Storms

11/14/2018 (Permalink)

Winter is once again coming and along with it comes one of your home's worst enemies; ice dams. Ice dams are continuous chunks of ice that form along the edges of your roof. During the warmer parts of a winter day, water melting off the roof pools behind the ice and then seeps back up under the shingles; causing damage to the interior of your home. To try and prevent ice dams, you have a few options:

  • Make sure all gutters and downspouts are cleared of trapped leaves and debris.
  • Being very careful, try to remove the snow off your roof after a heavy snowfall with a snow rake or call in a professional who can provide that type of service. Usually this can only be done on a single story home.
  • Make sure that your attic is properly insulated and vented. Building codes require 12' to 14" of insulation.
  • The next time you re-roof, run a special adhesive ice-and-water barrier 3" to 6" up the roof from the edge. It can be rather expensive but can save you money in the long run.
  • Have heat cables installed on the edge of your roof where ice usually dams up.

As hard as we try to control some of the things that mother nature throws at us, it doesn't always work out. If you suspect you may have damage to your home due to ice damming or any other cause, give SERVPRO of Lockport/Lemont/ Homer Glen at 708-301-4200 and we will send our trained professionals to help you with your problem.

How to Prevent Your Pipes From Freezing

11/14/2018 (Permalink)

A water pipe burst due to no heat on while homeowner was gone and caused damage and mold through entire house.

As temperatures plummet, the risk of your pipes freezing and bursting goes up. Burst pipes are one of the most common causes of property damage and can cause thousands of dollars in water damage according to the Insurance Institute for Business and Home Safety. With the costs of utilities going up these days, water and heat conservation is at the top of everyones list, however; think about the cost to repair your home if a pipe should burst.

The pipes most at risk are those located in unheated interior spaces such as basements, attics, and garages and especially pipes running through cabinets and exterior walls.

Here are some steps to take to prevent frozen pipes:

  • Installing pipe insulation (about .50 per linear foot) to vulnerable pipes.
  • Keep garage doors closed especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warm air to circulate around the pipes.
  • Let the cold water drip from the faucet, even a trickle can prevent the pipe from freezing.
  • Keep the thermostat set to the same temperature during the day and night.
  • If you are planning to be away during cold weather, leave the heat on in your home no lower than 55 degrees.
  • For long term, add insulation to attics, basements and crawl spaces to maintain warmer temperatures. Also seal cracks to prevent drafts.

Following up on a couple of these tips could mean the difference between dollars and thousands of dollars. If you have an issue with a leaky or burst pipe, call SERVPRO of Lockport / Lemont / Homer Glen at 708-301-4200. We are there for you 24/7.  Let us make it "Like it never even happened".

Turkey Frying Safety Tips

11/13/2018 (Permalink)

If you plan to deep fry your holiday bird, be sure you know how to safely use the fryer, and take these precautions to protect yourself, your guests and your home.

  • Fryers should always be used outdoors on a solid level surface a safe distance from buildings and flammable materials.
  • Never use a fryer on wooden deck or enclosed space.
  • Purchase a fryer with temperature controls and watch the oil temperature carefully.
  • Make sure the bird is completely thawed before it is placed in the fryer.
  • Do not overfill the fryer. 
  • Choose a bird no heavier than 12 lbs.
  • Never leave a fryer unattended.
  • Never let children or pets near the fryer.
  • Use well insulated pot holders or oven mitts and wear long sleeves and safety goggles to protect from splatter.
  • Keep an all-purpose fire extinguisher nearby.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.

By following the above tips, you can have a safe and enjoyable Thanksgiving. Everyone at SERVPRO of Lockport/Lemont/Homer Glen would like to wish you and your family a "HAPPY THANKSGIVING".

Mold vs. Mildew?

10/19/2018 (Permalink)

Mold and mildew both have a few matching characteristics. Both thrive on moist, warm areas and can grow on a multitude of surfaces, from food, to your shower to a sheet of paper, and of course they are both two types of fungi that no homeowner likes to see in their home.

However; mold and mildew also have striking differences when it comes to size, color a and texture

Mildew is a surface fungi that can easily be identified as a patch of gray or white fungus that is on the surface of a moist area. Mildew can be easily treated with a store bought cleaner and scrub brush.

Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear as almost fuzzy and even slimy in nature. Toxic molds can be harmful to both humans and  ecosystems. 

The key to treating mold and mildew is to remove it as soon as possible before it has a chance to do permanent damage to your home. 

If you think you may has a mold issue, call the  mold removal professionals at SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Document Restoration

10/19/2018 (Permalink)

SERVPRO of Lockport/Lemon/Homer knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the most advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Is Your Property Ready for Winter?

10/17/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not ready for it. Heavy rain, freezing temperatures, damaging winds, sleet, or snow can cause serious and costly property damage. To prevent costly damages, consider the information below:

  • Check your property for weakened and over grown tree limbs and branches. Wind, heavy rain, ice and snow can cause serious damage to both the property and individuals.
  • Roofs, water pipes and gutters should all be inspected and in good working condition to avoid ice damming which can lead to exterior and interior damage.
  • Inspect walkways and parking lots for proper drainage to avoid slippery areas.
  • Inspect water pipes to make sure they are properly insulated to avoid freezing and breaking.
  • Ask SERVPRO of Lockport/Lemont/ Homer Glen 708-301-4200 about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO of Lockport/Lemont/Homer Glen Franchise Professionals to strike back

Preparedness for Pets

10/12/2018 (Permalink)

After Hurricane Katrina it was estimated that over 15,500 animals were ultimately rescued. Of the 15,500, only 15-20% were reunited with their owners.

Pets are just as important as any family member to most people so make them part of your preparedness planning. Several things that you can do to make sure they stay safe during an emergency are:

Build a Pet Emergency Kit

  • Food - At least a three day supply in an airtight, waterproof container.
  • Water - At least a three day supply.
  • Medicines and medical records
  • Important documents - such as registration, adoption and vaccination papers.
  • First Aid Kit
  • Collar or harness with ID tag, rabies, tag and leash
  • Crate or pet carrier - Have a sturdy, safe crate or carrier in case you need to evacuate. There should be enough space for the pet to stand, lie down or turn around in.
  • Sanitation - Pet litter and litter box, newspapers, paper towels, plastic trash bags, and antibacterial wipes.
  • Picture of you and your pet together - If you become separated, the photo will help as documentation of ownership and help others to assist you.
  • Familiar items - Not only is this a traumatic time for, but also for your pet. By having some items such as treats, toys and bedding make help alleviate stress on your pet.

Most important of all is to include your pet in your evacuation plans and don't leave them behind where they can be lost or injured. It is very important to have your pet micro chipped. In the event that you do get separated from your pet, it will be much easier for the animal to be traced back to it's owner.

For more information visit ready.gov/animals and remember that SERVPRO of Lockport/ Lemont/Homer Glen 708-301-4200 knows that not only are your personal items important to you but so are your family pets. Keep them safe and be prepared!

Fires are Preventable

10/12/2018 (Permalink)

When it comes to your property, certain safety precautions can be taken to help prevent fires. below are some tips that can help you to prevent a fire.

Electrical and Appliances Safety

  • Replace frayed and old worn electrical cords on appliances. Also make sure all extension cords are in good working condition and do not run cords under rugs or furniture.
  • If an appliance has a three prong plug, use it only in a three slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off light switches that are hot to the touch and lights that flicker and have replaced by a trained professional.

Fireplaces ans Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check for damage or obstructions monthly.
  • Always use a fireplace screen heavy enough to stop a burning log from rolling out and big enough to cover the entire opening of the fireplace to catch flying embers.
  • Make sure that the fire is completely out before leaving your home or going to bed.

For more fire safety tips, visit ready.org and if a fire should occur call SERVPRO of Lockport/ Lemont/Homer Glen at 708-301-4200 and our trained professionals will make it "Like it never even happened."

What Is an Industrial Hygienist?

9/14/2018 (Permalink)

According towww.aiha.org,"Industrial Hygiene is a science and art devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors or stresses arising in or from the workplace which may cause sickness, impaired health and well being, or significant discomfort among workers or among citizens of the community."

Industrial hygienists are described as "scientists and engineers committed to protecting the health and safety of people in the workplace and the community. They evaluate the quality of the air inside a structure. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.

SERVPRO of Lockport/Lemont/Homer Glenis able to do a visual inspection for mold, however; there are times when mold may exist but can not be seen. At that point, we would refer you to an Industrial Hygienist. Upon the results of the air sample testing, we can provide you with an estimate to remove the mold that exists in you home or business. Call 708-301-4200.

The Do's and Dont's of Surviving a Flood

9/12/2018 (Permalink)

Flooding can happen at anytime and anywhere as a result of rain, snow coastal storms, storm surges and the overflow of dams and water systems. Just 6 inches of moving water can knock a person down and 1 foot of moving water is enough to sweep your vehicle away. Remember the following:

  • Depending on where you are and the impact and warning time of the flooding, go to a previously identified safe location.
  • If you are told to evacuate, leave immediately. Never drive around barricades that local responders have used to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn around.
  • Stay off bridges over fast moving water. Bridges can be wash away without warning.
  • If your vehicle is trapped in fast moving water, stay inside unless the water is rising inside the vehicle, then seek safety on the roof.
  • If trapped in a building, go to the highest level. Do not go into a closed attic where you may be trapped by rising floodwater. Go to the roof if necessary and signal for help.
  • Always remember to listen to authorities for information and instructions during a flood situation and return home only when they say it is safe to do so.

If a flood does strike your home or business, contact SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 for all your water restoration needs.

Fire Prevention Week October 7-13, 2018

9/12/2018 (Permalink)

This year's theme for Fire Prevention Week is "Look. Listen. Learn. Be aware-fire can happen anywhere." 

"LOOK" for places fire could start. Take a good look around your home and identify potential fire hazards and take care of them.

"LISTEN" for the sound of your smoke alarms. You could have only minutes to escape safely once the smoke alarm goes off. Go to your outside meeting place which should be a safe distance from your home and where everyone should meet.

"LEARN" two ways out of every room and make sure all doors and windows leading outside can be easily opened and are clutter free.

People need to be educated about these three basic but essential steps to reduce the likelihood of having a fire and how to escape safely in the event a fire should a occur.

For further information visit www.firepreventionweek.org and learn how to keep you and your family safe.

Unfortunately fires do occur. When fire and water damage take control of you life, we help you take it back. Call SERVPRO of Lockport/Lemont/    Homer Glen at 708-301-4200.

Make Your Business, Our Business

9/12/2018 (Permalink)

Is your business prepared? From a burst pipe in an office building to faulty wiring in an apartment complex – fire and water losses are never planned, but they do happen. SERVPRO of Lockport/Lemont/Homer Glen  professionals know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner.

 During a loss, your objective is to focus on your customers and ours is to focus on your restoration needs. Our quick response and trained professionals may help avoid revenue loss for property owners and minimize inconvenience to tenants. SERVPRO of Lockport/Lemont/Homer Glen can help you resume normal business functions quickly. We are available 24 hours a day, 365 days a year and we will work hard to restore your property and its contents to preloss condition. Call 708-301-4200.

Recipe for Safety

8/21/2018 (Permalink)

Cooking Safety Tips:

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you have to leave the room for even a second, turn your stove or cooking device off.
  • When you are simmering, baking, or roasting, check the food regularly or use a timer to remind you.
  • Keep cooking areas clean and clear of combustibles such as potholders, paper towels, food packaging, etc...
  • Keep children away from cooking areas by enforcing a "kid-free zone" of at least three feet around the stove.
  • If an oven fire starts, turn off the oven and keep the door closed. If the fire does not go out, get out of the house and the fire department.

Please remember that education in prevention is the best way to keep you and your family safe. In the event there is a fire, call your local fire department and then call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 to help you with all your fire restoration needs. 

School Fire Safety Begins with Education

8/15/2018 (Permalink)

According to the National Fire Prevention Association, U.S. fire departments respond to approximately 5,690 fires at education buildings each year. That is why it is very important to stress fire safety education in our schools. Listed below are some important school safety tips to incorporate in your schools:

  • Conduct expected and unexpected monthly school fire drills having everyone participate.
  • Inspect exists regularly to ensure stairways, doors and windows are unblocked and working properly.
  • Train students on how to respond to a fire alarm during a school fire drill.
  • Know locations of the fire protection system, such as fire alarm pull stations.
  • Make sure every room is equipped with a map showing 2 exits.
  • Assign special need students with an adult or other student for extra assistance.
  • Have a predetermined location for students to meet once they exit the building and practice during a fire drill.
  • Have a roster to make sure every student is accounted for.

Let's keep our children well educated and safe, in the event that a fire should occur remember that SERVPRO of Lockport/Lemont/Homer Glen is there 24/7 to help with all your fire restoration needs. Call 708-301-4200.

Generator Safety

8/15/2018 (Permalink)

If you have a generator available for power outages during severe weather, follow some safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices in your home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can lead to full incapacitation or even death. While using a generator; if you start to feel sick, dizzy, or weak, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon dioxide.

SERVPRO of Lockport/Lemont/Homer Glem is always there to help you weather the storm. Call 708-301-4200.

So You Think You Might Have Mold?

8/14/2018 (Permalink)

Mold hidden under vinyl floor.

If you think you might have a mold problem, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. SERVPRO  professional trained in mold remediation will be available to examine the structure for any visible signs of mold and evaluate the cost of the remediation and restoration needed. In some cases, mold may not be visible but still may be present.

Additional assistance may be required by an Indoor Air Quality/Environmental Professional with specialized equipment to detect hidden mold. They evaluate the quality of the air inside a structure. Using various testing devices, they collect air and surface samples to compare the indoor spore count to the outdoor environment. We can assist you in finding an Indoor Air Quality/Environmental Professional if needed.

Whether you have had a visual or air sample test done, remember that SERVPRO of Lockport/  Lemont/Homer Glen is always there to handle your mold remediation and restoration in a professional and safe manner.

Please keep in mind that SERVPRO does not interpret insurance policies or coverage; you must consult with your insurance company to determine if you are covered or not.

Biohazard Cleanup Services

7/17/2018 (Permalink)

Recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide, Lockport/Lemont/Homer Glen professionals offer fast, reliable biohazard cleanup and restoration services to residential and commercials properties.

Exposure to biological and chemical contaminants can have serious health issues for building occupants, employees, customers and owners. Our professionals are trained to safely, effectively and discreetly remove biohazardous substances and prepare it for proper disposal according to OSHA, EPA and state and local health regulations. Our services include:

  • Bloodborne Pathogens
  • Crime Scene and Suicides
  • Infectious Diseases
  • Urine and Feces
  • Rodent Droppings
  • Vandalism
  • Extensive Hoarding
  • Sewage Backup

SERVPRO of Lockport/Lemont/Homer Glen can help turn unsafe environments into clean, safe properties and make a difficult or personal situation easier to handle. We are here for you in your time of need. Call 708-301-4200.

A Leaky Roof?

7/16/2018 (Permalink)

Finding a leak in your roof can be very difficult. Unfortunately you may not be aware of the leak until it has caused major damage to your home. This is why it is important to investigate and take care of any signs that a show up:

  • Discolored spots on the ceiling or walls.
  • Peeling paint or rotting wood around skylights.
  • Finding shingles that have come off.
  • Damaged or cracked flashing on your roof.
  • Water dripping from the ceiling after a hard rain or heavy snow has melted.
  • Formations of ice dams.
  • Musty smell in your attic.

Remember to always put safety first when checking for a leaky roof or use a professional roofing service or general contractor to help you.

Also, remember to call your insurance agent to see if your roof leak is covered by your insurance company. Insurance companies may have stipulations on the cause of the roof damage and it may not be covered.

If a leak should occur, remember that SERVPRO of Lockport/Lemont/Homer Glen is always there for you 24/7 to help with all your water restoration needs and to answer any questions you may have. Call 708-301-4200.

Does Homeowners Insurance Cover Mold Removal?

7/16/2018 (Permalink)

Don't be caught off guard after you already have a mold problem. Coverage varies from policy to policy, so read your policy carefully and if your have any questions, call your insurance agent. Some policies contain exclusions, stating they do not cover mold removal and others cover mold removal under certain circumstances. They may also cover the removal but not the testing itself.

If you think you might have a mold problem, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200. A professional trained in mold remediation will examine the structure for any visible signs of mold. If mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

If a visual inspection does not reveal mold and you feel that you may still have a mold issue, we can recommend an Indoor Air Quality/Environmental Professional with specialized equipment to access the situation.

"Remember, no mold is good mold!"

After the Storm?

7/12/2018 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

  • Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
  • Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
  • Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
  • Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
  • If your home is out of electrical power, use extra caution when using candles for light.
  • Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Lockport/Lemont/Homer Glen is always available to help you with your restoration needs. 708-301-4200.

Warning Signs of Faulty Wiring or Electrical Systems

7/12/2018 (Permalink)

Electrical failure or malfunctions account for an estimated 34,000 home fires, on average, per year and result in roughly 440 deaths and $1.3 billion in direct property damage according to the National Fire Protection Association (NFPA). This threat is higher in older homes built before the 1950's due to lower electrical wiring standards, however; even newer homes are at risk. Older homes were built to handle 30 amps of power, but most newer homes demand 100 to 200 amps. Listed below are some of the warning signs that may indicate an electrical problem in your home:

  • Flickering or dimming lights.
  • Switches or outlets that are hot to touch and/or give off a strong burnt rubber odor.
  • Discolored cords, outlets and switch plates.
  • Repeatedly blown fuses and tripped circuit breakers.

If you have any any of these, contact a licensed electrician immediately to examine and repair any electrical problems and if the need for fire restoration is required, we are there to make it "Like it never even happened". SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200.

Small Leaks, Big Problems

6/15/2018 (Permalink)

Even the smallest of water leaks can cause a considerable amount of damage to your property. If left untreated, a leak can cause damage to your walls, flooring, ceiling, and cabinets and eventually lead to mold problems. Mold has the ability to grow within 48 hours. Those small leaks can also turn into a burst pipe, which then becomes a flood with major damage and costly repairs. A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

The key is to keep an eye out for potential leaks by checking areas of your home where these leaks may occur.

  • Walls and ceilings - looking for water marks.
  • Warping or discoloration of flooring.
  • Water valves under cabinets - look for puddles or water or stains on inside cabinet floor or walls.
  • Showers with loose tiles - the walls could be damp behind the tiles.
  • Toilets - around the base or by the water valve.
  • Washer hoses - check for cracks and that the hose is secured properly.
  • Dishwasher and refrigerator water lines.
  • Outdoor water spigots.

A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time.

"A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

SERVPRO of Lockport/Lemont/Homer Glen has trained IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians to help you evaluate the situation, perform the mitigation, and a construction crew to do the rebuild if needed. We can make it "Like it never even happened." Call 708-301-4200.

"An ounce of prevention is worth a pound of cure!"

For Mold Removal Call SERVPRO of Lockport/Lemont/Homer Glen

6/14/2018 (Permalink)

When there's a water damage, mold can quickly become a problem in your home or business. SERVPRO of Lockport/Lemont/Homer Glen professionals have the training, protective gear, and specialized equipment to handle your mold problem. The following steps illustrate a "typical mold removal process.

  • Inspection and damage assessment - your property will be inspected with technology designed to detect mold and hidden water sources.
  • Mold containment - Containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure.
  • Air filtration - Specialized filtration equipment such as air scrubbers and HEPA vacuums capture mold spores out of the air.
  • Removing mold and Mold infested materials - Antifungal and antimicrobial treatments will be used to eliminate mold colonies and prevent new ones from forming.
  • Cleaning contents and belongings - A variety of cleaning techniques are used to clean and sanitize your belongings and deodorization may be needed to remove odors.
  • Restoration - Depending on the level of mold damage; drywall, subfloors, and other building materials may have to be removed and replaced.

To assure your mold problem will be resolved the best way possible, Call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

What To Do Now To Prepare For A Flood

6/12/2018 (Permalink)

Floods are the most common natural disaster in the United States.

  • Know types of flood risks in your area. Visit FEMA's Flood Map Service Center https://msc.fema.gov/portal for information.
  • Sign up for your community's warning system (EAS) The Emergency Alert System.
  • If flash flooding is a risk in your location, monitor potential sign, such a heavy rain.
  • Learn and practice evacuation routes, shelter plans,and flash flood response.
  • Gather supplies in case you have to leave immediately or if services are cut off including medications, pet needs, batteries or and other critical equipment.
  • Purchase or renew a flood insurance policy. It typically takes up to 30 days to go into effect. Get Flood coverage under the(NFIP) the National Flood Insurance Program.
  • Keep important documents in a waterproof container. Create password protected digital copies.
  • Protect your property by moving valuables to higher levels, declutter drains and gutters, install check valves and consider a sump pump with a battery.

Remember that SERVPRO of Lockport/Lemont/Homer Glen708-301-4200 is available 24/7 to help you if the need should arise.

Legal or Not, Fireworks are Risky!

6/12/2018 (Permalink)

Each 4th of July, thousands of people, most often children and teens, are injured while using consumer fireworks which includes sparklers and firecrackers. 

Sparklers burn hot enough to cause third degree burns. Sparklers account for roughly one quarter of the emergency room firework injuries.

Fireworks start an average of 18,500 fires per year, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. These fires caused an average of three deaths, 40 civilian injuries and an average of $43 million in direct property damage as per the NFPA's Research, Data & Analytics Division.

Be careful and be safe by not using consumer fireworks. If you want to see fireworks, go to a public show put on by experts in your town and keep a close eye on children at events where fireworks are being used.

Let's keep the spark in our patriotism and not on our homes, friends and family members.

Have a happy and safe 4th of July!!!!! 

SERVPRO of Lockport/Lemont/Homer Glen

Does Your Business Have Our Emergency Ready Profile?

6/12/2018 (Permalink)

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. it is designed to serve as a quick reference of important building and contact information. It consists of:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Lockport/Lemon/Homer Glen at 708-301-4200 today to get started.

National CPR/AED Awarness Week

5/18/2018 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen would like to remind you that June 1- June 7 is National CPR and AED Awareness Week. The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Red Cross today to sign up for a course.

Self Cleaning Oven Safety Tips

5/14/2018 (Permalink)

As one of the most hated household chores, oven cleaning ranks among the top; which is why so many people invest in self-cleaning ovens. There are some downsides and possible hazards to be aware of before using your self cleaning oven such as smoke, fumes, and even possible fires if the oven contains a lot of grease or food particles.

The self cleaning ovens use a process called Pyrolytic cleaning which burns off grease and food particles by reaching temperatures of up to 500 degrees. The food particles turn to ash and then can be wiped away.

Some important tips to follow before using your self cleaning oven are:

  1. Make sure there isn't an over abundance of grease and food particles in your oven.
  2. Make sure the oven door seal and other sealing mechanisms are working perfectly.
  3. Make sure the kitchen is well ventilated while using the self cleaning oven.
  4. Make sure to follow all instructions from the manufacturers.

Your first priority is to keep you, your family and your pets safe. Your second priority is too know that SERVPRO of Lockport/Lemont/Homer Glen will be there for you to make everything "Like it never even happened" 708-301-4200.

Water Damage - What's Covered?

5/14/2018 (Permalink)

Over the past several years, water damage claims have risen to become the 2nd largest most frequent insurance claims. Water damage can be costly and difficult for property owners and renters to recover from. Many people assume their insurance policy will cover water damage but there are different types of water damage, which may or may not be included in a standard insurance policy. Some of the coverage depends on the source and the amount of your coverage. Several different types are:

  • Sudden or accidental discharge
  • Sewer backup or water backup
  • Overflow
  • Flood

What ever the case may be or the coverage you may have, it is important to contact your insurance agent or broker to find out what your policy does and does not cover. Don't wait until the damage is already done. Be prepared and let SERVPRO of Lockport/Lemont/Homer Glen make your water damage "Like it never even happened." Call 708-301-4200.

What Is Mold?

5/14/2018 (Permalink)

Molds are a form of fungus. Different types of molds can be found both indoors and outdoors. Molds spread through the production of spores which exist in all indoor environments everywhere. Spores are capable of surviving in harsh conditions that would otherwise prevent the normal mold growth. Molds grow best in moist, warm and humid environments. When mold spores land on a damp spot they begin to grow, digesting the material they grow on.

Common indoor molds include:

  • Alternaria - found in damp places indoors, such as showers or under leaky sinks
  • Aspergillus - often found indoors growing on dust, powdery food items and building materials like drywall
  • Cladosporium - capable of growing in cool places as well as warm ones
  • Penicillium - typically found on materials that have been damaged by water and often has a blue or green appearance.

Molds take a variety of forms and textures, appearing as white, black, yellow, blue or green and often looking like a discoloration or stain to a surface They can also have a velvety, fuzzy or rough appearance depending on the type of mold and where it is growing. No mold is good mold, so if you suspect you may have a mold problem call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Importance of Sprinkler Systems in Commercial Properties

4/26/2018 (Permalink)

Commercial sprinkler system

Whether you have purchased a commercial property or are in the process of building a commercial building, before a new company can open for business; it must be in compliance with local, state and federal fire safety standards. As a commercial building owner or property manager, one of your biggest concerns is protecting the investment you've made in your business and the people who work there.

Sprinkler systems can help make your business safer in multiple ways. Sprinklers work by detecting the heat from a fire and automatically turning them on. While the spray from the sprinklers is not always enough to put out the fire, it goes a long way to suppressing the fire and allowing more evacuation time until the fire department can get there. 

Fire and water damage not only affects the structure of your building and it's contents but also your emotions. Don't take on the stress of dealing with this on your own, Call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and let us make this "Like it never even happened."

Mold and Your Home

4/26/2018 (Permalink)

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to your clothing, shoes, and pets and be carried indoors. 

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, and pipes, or where there has been flooding. Mold grows well on paper products, ceiling tiles, and wood products, as well as in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You can help to control mold in your home by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding
  • Ventilating shower, laundry, and cooking areas.

Not all mold can be seen visually. It may be lurking in walls, floors, and crawl spaces.

If you suspect you may have mold in your home, especially if you have had a previous water damage call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Build an Emergency Kit

4/26/2018 (Permalink)

Be Prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods
  • Water (one + gallon per person per day)
  • Prescription medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID's, and bank records in a container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov. and remember, if needed; we are her to help you, call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

Hoarding: A Serious Situation in Lockport/Lemont/Homer Glen

4/25/2018 (Permalink)

Hoarding Remediation

According to the Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of the actual value, occurs. "Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. at times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

If you are experiencing this disorder or know of someone who is, please contact SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200.

April Showers Bring May Flowers

4/25/2018 (Permalink)

Hopefully April Showers will bring you May Flowers. May is a very busy month as school is coming to an end and summer is just around the corner.

The same is true for preparedness planning in May. The following preparedness events take place this month and offer a great chance to educate yourself, family, and friends.

  • Wildfire Community Preparedness Day (May 5, 2018)
  • National Hurricane Preparedness Week (May 6-12, 2018)
  • National Dam Safety Awareness Day (May 31, 2018)
  • National Building Safety Month

May also brings to weeks to show appreciation for first responders:

  • National Police Week (May 13-19, 2018)
  • National Emergency Medical Services (EMS) Week (May 20-26, 2018)

Be sure to visit ready.gov for more information and resources and remember SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 is ready in any disaster to make it "Like it  never even happened."

May is National Building Safety Month

4/25/2018 (Permalink)

Building Safety Month-in its 38th year-is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on what it takes to create safe, resilient, affordable, and energy efficient homes and buildings, according to the ICC website. The theme for 2018 is "Building Codes Save Lives" with a focus on safer communities over the five weeks in May. One of the topics during the third week of the month is Protecting Communities fro Disasters. The general public may not be aware how coded and code officials "improve and protect the places where we live, learn, work, worship and play, and this month can certainly improve that awareness and educate communities on this topic!

Sometimes no matter how prepared we are, a disaster may occur. Take comfort in knowing that SERVPRO of Lockport/Lemont/Homer Glen 708-301-4200 will be there to help you through it and make it "Like it never even happened."

First Responders to Fires

4/25/2018 (Permalink)

Local fire and police departments, as well as Emergency Medical technicians (EMT's), are often first on the scene of an emergency. In the United States, there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association's 2015  U.S. Fire Department Profile. According to the Bureau of Labor Statistics, there are almost 245,000 EMT's and paramedics in the United States. In the U.S. there are about 18,000 federal, state, country, and local law enforcement agencies, employing more than 750,000 full time sworn officers according to he Uniformed Crime Reporting Program collected by the Federal Bureau of Investigation.

When fire affects your life, make SERVPRO of Lockport/Lemont/Homer Glen, 708-301-4200 your 2nd responder and we will make it "Like it never even happened."

When storms or floods hit Lockport/Lemont/Homer Glen, SERVPRO is ready!

4/10/2018 (Permalink)

SERVPRO of Lockport/Lemont/Homer Glen specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A faster response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Lockport/Lemont/Homer Glen area we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If you have a storm or flood damage call SERVPRO of Lockport/Lemont/Homer Glen at 708-301-4200 and we will make it "Like it never even happened."

Make Sure Your Lockport/Lemont/Homer Glen Home is Storm Ready

4/10/2018 (Permalink)

Storms in the springtime are something we need to be ready for.  We watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

It is a really good idea to conduct an inspection of your home and grounds before inclement weather hits.  A leaky roof or window can cause big problems during heavy rainfall and strong winds.  Do all of your exterior doors and windows fit correctly?  When was the last time you took a good look at your roof?  These are all great questions to keep in mind.  

Loose shutters and unstable large trees and bushes can present a real problem in high winds.  Its a good idea to trim back trees and bushes with large, heavy branches that are not in good condition so that windows and vehicles are not in danger of storm damage in windy conditions.

Many homes in older cities have drainage ditches or creeks on the property.  Take time to inspect these areas and remove debris or dirt that might obstruct the flow of water from a heavy rain.  A clogged drainage ditch or creek bed can cause a lot of damage by flooding your property during, or even after, a storm.  

In the event of a storm, do you have a system in place that will help you get information to everyone you care about in case of a weather emergency?  Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk.  You might consider a good old-fashion landline, just in case.  If you or a family member gets stuck at work or out doing errands, others will worry, so keeping those lines of communication open can keep everyone safe and worry-free.

The SERVPRO team at Lockport/Lemont/Homer Glen is here to help in the event of storm damage, fire damage, or mold issues.  Call SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Lockport/Lemont/Homer Glen Residents: Follow These Mold Safety Tips If You Suspect Mold

4/2/2018 (Permalink)

Mold found in bathroom vanity.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Lockport/Lemont/Homer Glen for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Lockport/Lemont/Homer Glen specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate  your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today at 708-301-4200

Faster to Any Size Disaster

3/16/2018 (Permalink)

Call the professionals at SERVPRO of Lockport/Lemont/Homer Glen

There is no such thing as a small disaster-especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage.  Water damage can affect the value of your property.  Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Lockport/Lemont/Homer Glen knows how disruptive water damage can be for your business.  SERVPRO of Lockport/Lemont/Homer Glen employees are trained and equipped to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services we can help you regain control quickly by helping to ensure your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of Lockport/Lemont/HomerGlen and we will make it "Like it never even happened."

Severe Weather Safety

3/16/2018 (Permalink)

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of the following intense storms (noaa.gov):

10,000 severe thunderstorms

5,000 floods or flash floods

1,300 tornadoes

2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.  Check the weather forecast regularly, obtain NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

SERVPRO of Lockport/Lemont/Homer Glen can help you be "Ready for whatever happens!"

Flooding

3/16/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert-there is always potential for flood damage.  Fema.gov reports in the last 5 years, all 50 states have experiences floods or flash floods.  Just because you haven't experiences a flood in the past does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.  

If you experience flooding call the experts at SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Are You Prepared?

2/19/2018 (Permalink)

When Disaster Strikes

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Don't let it grow!

2/19/2018 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results.  Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages.  The unique flavor of blue cheese is a result of mold.  An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.  If you think you might have a mold problem call us at 708-301-4200.

Mold Growth

2/19/2018 (Permalink)

Intrusion of water into your home or place of business can  result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged environment are not properly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a health threat.  If you think you might have a mold problem, call us and we will make it "Like it never even happened."

Every Second Counts

2/19/2018 (Permalink)

Every second counts during a fire.  Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out.  In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan.

Fire!!

2/19/2018 (Permalink)

Mitigation requires quick action.  The faster we arrive on site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs.  When we are called to a fire loss we ensure a fire damage is handled by utilizing the following services.

Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  We will pretest to determine the extent of damage, then use specific equipment and cleaning products required to clean and protect the different types of surfaces within the structure.

Contents Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized.  

Deodorization - We provide specialized services that rid your home of offensive odors left by fire or smoke damage.

Frozen Pipes

2/14/2018 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

* Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

* Open kitchen cabinets to let warm air near the plumbing.

* When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

* Keep your heat set to the same temperature both day and night.

Ice Dams

2/14/2018 (Permalink)

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travellers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the rood membrane.”

Removing an ice dam as soon as it is found is vital to. Helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melted.

Dangers of Extreme Cold

1/24/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.

Even scarier? Fifty-three people died and three were injured due to extreme cold the same year.

It is important to be aware of the effect temperatures can have on you. The two mailconditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin,skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss,slurred speech, and drowsiness. If someone’s body temperature is below 95 degrees Fahrenheit seek medical attention immediately.

To avaid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Be Ready With the Help of Technology

1/24/2018 (Permalink)

Technology can be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electric version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts and others whom you may need to get in contact with before, during and after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy a solar-powered charger as well.

Winter Weather

12/21/2017 (Permalink)

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow. According to climate.gov, on February 12, 2010, there was snow present in all 50 states, including Hawaii! Five years later in 2015, it almost happened again, when every state but Florida experienced snow. While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes your home, business, or while traveling.

What happens if disaster does strike during the most wonderful time of the year? Easy - Call SERVPRO of Lockport/Lemont/Homer Glen, even if it’s the night before Christmas and we will make it “Like it never even happened.”

The Emergency Ready Profile Advantage

12/21/2017 (Permalink)

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin Powell

The best way to reduce business interruption following a disaster is to plan for it now. The best way to plan for a disaster is with a SERVPRO Emergency Ready Profile.

Some advantages of the SERVPRO Ready Profile:

A no cost assessment of your facility.
A concise profile document and app that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Professional as your disaster mitigation and restoration provider.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
For more details about the SERVPRO Emergency Ready Profile, refer to the prior blog post titled Emergency Ready Plan-Are you ready?

Call us today to get started on your business's Emergency Ready Plan!

Got Water

12/21/2017 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on wet carpeting

Recipe for Safety

12/21/2017 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire.

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food.

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you.

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders.

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove.

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department.

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department.

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire.

The Science of Drying

12/20/2017 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Lockport/Lemont/Homer Glen employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Lockport/Lemont/Homer Glen will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in what materials and monitor whether the materials are drying properly.

Speed up Mother Nature by using professional drying equipment.

Understanding Mold

11/15/2017 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

* Mold is present almost everywhere, indoors and outdoors.

* Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

* Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects.

* Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

*Mold often produces a strong, musty odor, and the odor can lead you to possible mold problem areas.

* Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What Is Black Mold?

11/15/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called "black mold" or "toxic mold". Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution - stay out of the affected areas and don't touch or disturb the mold.

How Do I Tell If It's Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualifies mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact our franchise immediately and we will make it "Like it never even happened."

Mold Removal vs. Remediation

11/15/2017 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. Our franchise has the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Step 1: Contact SERVPRO of Lockport/Lemont/Homer Glen                                                          

Step 2: inspection and Mold Damage Assessment

Step 3: Mold Containment

Step 4: Air Filtration

Step 5: Removing Mold and Mold Infested Materials

Step 6: Cleaning Contents and Belongings

Step 7: Restoration

Thanksgiving

11/12/2017 (Permalink)

November - when cooler temperatures arrive, and the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season. While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Cooking fires are the leading cause of home fires and home-fire-related injuries in the United States. The National Fire Protection Association (NFPA) reports "Cooking equipment was involved in almost half (48%) of all reported home fires...and tied with heating equipment for the second cause of home fire deaths."

SERVPRO of Lockport/Lemont/Homer Glen wants you, your family, and your property to stay safe. If you do experience a fire or water damage during the holidays, or any time of the year, we can make it "Like it never even happened."

Five Dangers of Deep Frying a Turkey

11/12/2017 (Permalink)

A deep-fried turkey: delicious, but worth it? If you've seen any of the numerous videos of turkey fryer explosions and fires online, you may have asked yourself this question before. Running the risk of bodily injury or property damage is something to consider when menu plannning this holiday season.

* Turkey fryers can easily tip over, spilling hot cooking oil over a large area.

* An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.

* Even a small amount of cooking oil spilling on a hot burner can cause a large fire.

* Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.

* The sides of the cooking pit, lid, and pot handles can get dangerously hot.

The Emergency Ready Profile Advantage

11/12/2017 (Permalink)

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin Powell

The best way to reduce business interruption following a disaster is to plan for it now. The best way to plan for a disaster is with a SERVPRO Emergency Ready Profile.

Some advantages of the SERVPRO Ready Profile:

A no cost assessment of your facility.
A concise profile document and app that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Professional as your disaster mitigation and restoration provider.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
For more details about the SERVPRO Emergency Ready Profile, refer to the prior blog post titled Emergency Ready Plan-Are you ready?

Call us today to get started on your business's Emergency Ready Plan!

Commercial Cleaning Needs

11/12/2017 (Permalink)

When you need it done right and done fast, call SERVPRO for all of your commercial cleaning needs. When you hire SERVPRO for maintenance cleaning, you get around-the-clock restoration services built with you in mind. Quality cleaning and a quick response - that's the SERVPRO way.

Can't figure out how to get the job done? Call us for your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price.

SERVPRO is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

SERVICES OFFERED

Fire, Smoke and Soot Cleanup and Restoration

Water Removal and Dehumidification

Crime Scene, Biohazard and Vandalism Cleanup

Mold Mitigation and Remediation

Contents Claim Inventory Service

Air Duct and HVAC Cleaning

Carpet and Hard Floor Cleaning and Care

Stain Removal, Stain Resistance Applications

Odor Identification and Deodorization

Upholstery and Drapes:Wet or Dry Cleaning Method

Severe Weather Preparedness

11/12/2017 (Permalink)

Severe weather can happen any time, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take the next step in severe weather preparedness by creating a communications plan for your family. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Once you have taken action to prepare for severe weather, share your story with family and friends on Facebook or Twitter. Your preparedness story will inspire others do the same.

Flood Damage

11/12/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program were for policies in low-risk communities. On average, floods cast $3 billion in annual losses in the United States.

According to the American Red Cross, floods cause more damage in the United States every year than any other weather-relate disaster.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. Remember, when fire and water take control of your life, SERVPRO of Lockport/Lemont/Homer Glen will help you take it back.

When Floodwaters Rise

11/12/2017 (Permalink)

If your home or business has been damaged by a severe flood, it is natural to want to get back to your property to begin the cleanup process. However, the first rule is safety. The FEMA website warns us to be aware of roads or bridges possibly weakened or damaged by the flood. Flood waters are often considered "black water," meaning they may contain contaminates such as oil, gasoline, raw sewage and more - all of which may be harmful upon contact.

Electric lines are often down following a severe flood, and this can be a severe hazard. FEMA cautions us to stay away from any downed power lines and return home only when authorities tell us it is safe.

If flood strikes your home or business, call SERVPRO of Lockport/Lemont/Homer Glen and we will make it "Like it never even happened."

Severe Weather Safety - General

4/10/2017 (Permalink)

Hundreds of people die each year in the United States due to heat waves, hurricanes, lightning, flash floods, powerful thunderstorm winds, and winter storms or winter cold. Additionally, thousands of people are injured by these weather events each year.  If you are aware of what weather event is about to impact your area, you are more likely to survive such an event. To stay on top of the weather, utilize NOAA Weather Radio All Hazards receiver units that can be purchased at most electronic stores. Make sure the model you purchase has a battery-backup. You should also obtain the latest weather information from commercial TV/radio, cable TV, the internet/web, and newspapers. It’s your responsibility! 

What else can you do to prepare for severe weather?

  • Develop a disaster plan for you and your family at home, work, school, and when outdoors. The American Red Cross offers planning tips and information on a putting together a disaster supplies kit at www.redcross.org.
  • Identify a safe place to take shelter.
  • Know the county in which you live or visit – and in what part of that county you are located. The National Weather Service issues severe weather warnings on a county basis.
  • Check the weather forecast before leaving for extended periods outdoors. Watch for signs of approaching storms.
  • If severe weather threatens, check on people who are elderly, very young, or physically or mentally disabled. Don’t forget about pets and farm animals.

Severe Weather Safety - Lightning & Flash Flood/Flooding

4/10/2017 (Permalink)

Severe weather safety tips

Lightning Safety Tips:

  • Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead.
  • Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.
  • If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.
  • Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.
  • If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!
  • 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder.

For more information on lightning safety go to www.lightningsafety.noaa.gov.

Flash Flood/Flood Safety Tips:

  • Nearly half of all fatalities in a flash flood involve a person driving a vehicle. Do not drive into a flooded area – Turn Around Don’t Drown! It takes only 2 feet of water to float away most cars. It’s amazing how powerful we feel when we get behind the wheel – don’t do it!
  • It takes only 6 inches of fast-moving water to sweep a person off their feet – don’t walk through a flooded area!
  • If you are camping in a river valley, move to higher ground if thunderstorms with heavy rains are in the area. Do not attempt to drive away.
  • Don’t operate electrical tools in flooded areas.
  • Most flash flood deaths occur in the middle of the night when it is more difficult to see rising water levels judge the depth of water covering road surfaces.

Should I or Shouldn't I?

1/12/2017 (Permalink)

'Tis the season for colds and flus

Will you catch pneumonia if you go outside with a wet head in winter?? Ever wonder what are really health tips and what are old wive's tales? Well this article from WebMD answers those questions about some common practices we do to try and keep us germ free.

Use hand sanitizer: Worth it

“Hand sanitizers have gotten better in recent years,” explains Charles Gerba, PhD, a germ expert and environmental biologist at the University of Arizona. Look for one that contains 60% alcohol. That's the amount needed to kill germs. 

You don’t have to overdo it, Gerba says. Use it once or twice during a typical day, as well as after using public transportation, when you get home, or before you eat (if you can’t wash your hands).  

Wash your hands constantly: Not (necessarily) worth it 

Turn off the faucet with a paper towel: Worth it

“The faucet handle is the most contaminated surface in a restroom,” Gerba says. Using the same towel to open the restroom door on the way out is also a good idea. 

Skip the hand dryer: Worth it

These machines aren’t only annoyingly loud, but they could be hazardous to your health. Studies find that a jet air dryer spreads 1,300 times more germs than paper towels . Use paper towels if available, or air dry your hands.

Use a paper toilet seat cover: Not worth it

The porcelain throne is actually one of the cleanest spots of a public restroom because they’re often cleaned with disinfectants, Gerba says. 

If it gives you peace of mind, go for it, but that thin piece of paper isn’t going to do much good, since fluid can go right through it, says Philip Tierno, PhD, microbiologist and clinical professor of pathology at New York University. But chances are good you’re not going to come in contact with anything that can infect you, he says. 

Touch elevator buttons with your knuckle or sleeve: Worth it

The ground-floor button, which everyone touches, can get especially grimy, Gerba says. 

Avoid shaking hands or hugging people who appear ill: Worth it

Explain that you’re not being rude; you’re protecting your health. Both experts say they avoid touching friends and relatives who are sick, especially if they’re coughing and sneezing.

Keep your fingers off your face: Worth it

Touching your eyes, nose, or mouth with germy hands is a surefire way to get sick. And you may be doing it more than you realize. One study found the average adult touches their face about 16 times per hour.

Bring your own yoga mat to class: Worth it 

Doing downward dog can deliver plenty of health benefits, but your yoga mat can also be a prime place for germs, Tierno says. Make sure to clean it with antibacterial wipes after every use.

Wipe down gym equipment: Worth it

Working out can play a role in boosting your immune system, but exercise equipment is pretty dirty. One study found the virus that causes the common cold is present on 63% of gym machines. Protect yourself from germs as you work out by wiping gym equipment with a towel before using it. (Tierno suggests using your own towel and marking an X on the “dirty” side.) 

Wear a surgical mask on airplanes: Actually worth it!

It’s not overkill, Tierno says, especially if someone behind, beside, or in front of you is sneezing and coughing. Any further away, you’re probably safe. 

Preventing Frozen Pipes

12/5/2016 (Permalink)

Frozen pipes can cause major water damage

Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes. Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

 

  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Hopefully taking these preventative measures will help you get through the winter without any frozen pipes.  If you should find yourself with a water issue from a broken, frozen pipe, know that SERVPRO of Lockport/Lemont/Homer Glen is standing by to assist you in your time of need.

Winter Preparation - Household Checklist

10/31/2016 (Permalink)

Prepare your house for the winter months

As we approach our last month of fall, and while the weather is still fairly mild, now is the time to prepare your home for winter. It's coming, and unfortunately will be here before we know it! Here are some tips you can do to ensure your home will be prepared when the temperature start dropping and the snow starts falling. 

1. Check Windows and Doors for Drafts
Did you know that a simple 1/8th inch gap running the length of your door can equal the same surface area as a brick missing from the exterior of your house? Most drafts around doors and windows can be easily fixed by installing weatherstripping or caulking around windows.

2. Insulate Plumbing and Pipes
A few minutes of prevention at the onset of winter can save you hundreds of dollars on costly damage and repairs to pipes and plumbing. Insulate pipes or use heat tape or a thermostatically controlled heat cable to prevention pipe bursts. Jump into action now, and prevent major issues in the future.

3. Replace summer screens with winter storm doors and windows
Replacing screens with storm doors will keep the rain and cold out and make the inside of your home nice and cozy.

4. Secure dryer vents and air intakes
While it is a good idea for any air intake to be covered with a wire or mesh prevention barrier year round, animals may take advantage of any openings more aggressively once winter sets in.

5. Clear Debris from Gutter Downspouts
Precipitation in a short amount of time from winter storms means excess runoff and potential flooding. Gutters and downspouts are the first line of defense in keeping the inside of your home dry. Make sure the downspouts are free of debris and that water is directed away from your home's foundation. If water runs away from your foundation, odds are that the rest of your home's moisture defenses will do their job.

6. Replace Furnace Filters
Furnace filters keep excess dust and particles from circulating from your home and help your furnace operate more efficiently. Some furnaces have metal filters that can be cleaned by rinsing them or vacuuming them out, others are disposable and need to be thrown out and replaced.

7. Drain and store garden hoses and shut off exterior water spigots
Disconnecting and draining garden hoses and other exterior irrigation will greatly extend their life or prevent bursting.

8. Check attic for proper air ventilation and insulation
Have you ever checked to see if your attic is adequately insulated? If not, check out this article on how to determine how much insulation is necessary for your region.

9. Add more insulation
If you do not have enough insulation, adding more will go a long way to reduce your heating bill.

10. Install a programmable thermostat.
A programmable thermostat is a great idea for making your home more energy-efficient. 

Completing these items will help you enjoy the next season change worry free! 

Fire Prevention Week

10/6/2016 (Permalink)

Smoke alarm usage and maintenance is key to fire safety.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a smoke alarm plus a fire escape plan that has been practiced regularly can save lives.

This October, in recognition of Fire Prevention Week (Oct.9th-15th), the Red Cross will focus their efforts on raising awareness about fire safety nationwide, and by canvassing local communities to install smoke alarms in homes that need them, teaching people about what they can do now to be prepared should a fire break out in their home.

Some top tips for fire safety:

- Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

- Test smoke alarms every month and replace batteries as needed.

- Talk with family members about a fire escape plan and practice the plan twice a year.

- If a fire occurs in your home, Get out, Stay out and Call for help. Never go back inside for anything or anyone.

For more fire safety tips, checklists and fact sheets go to www.redcross.org. Also, like and follow our SERVPRO of Joliet and SERVPRO of Lockport/Lemont/Homer Glen Facebook page for more fire prevention ideas all month long.

Being Prepared for Possible Water Damage

9/20/2016 (Permalink)

Floods are among the most frequent and costly natural disasters.  Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground.  This is especially true when the ground is still frozen or too dry.  Flash floods can occur in the country or city, where runoff from buildings, parking lots and streets can overwhelm municipal storm water sewers. Fortunately, you can help prevent the water damage that floods can cause your home.  Here are several flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

  1. Slope soil away from your home's foundation.               
  2. Clean out gutters and downspouts in the fall and spring.  You can also use downspout extensions to carry water farther away from your foundation.           
  3. Plug holes or cracks in you gutters, downspouts and downspout extensions.                                                
  4. Set up a downspout to empty into a rain barrel.            
  5. Look for holes or cracks in your foundation and completely fill them.                                                  
  6. If your home is prone to flooding, having a sump pump installed is the most convenient flood control.      
  7. Review with all family members how to shut off utilities in an emergency.                                                        

You will be better prepared to withstand a flood, or any disaster, if you have an emergency plan in place.  Plan and practice an evacuation route and have an emergency kit packed and ready to go.  

National Preparedness Month

9/6/2016 (Permalink)

National Preparedness Month is recognized during the month of September and is sponsored by the Federal Emergency Management Agency.  It serves as a reminder that we all must take action to prepare, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit.  In order to be prepared, the first things to do would be to make an Emergency Plan and an Emergency Kit. 

• Make a Plan. Work with you family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates at www.ready.gov/make-a-plan.  Business owners can go to https://ready.SERVPRO.com/ to downlod the SERVPRO Ready App and create a business emergency ready plan.

• Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace. • Check Your Policy. Review your insurance policy annually and make any necessary changes – renters, too! When a disaster strikes, you want to know that your coverage will get you back on your feet.

• Make a Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don’t forget to keep supplies at work and in your car. Sample Ready Lists can be found at www.ready.gov/document/familysupply-list

These are just a few tips to begin being prepared.  Start now..you can never be too prepared!

End of Summer Household Checklist

8/22/2016 (Permalink)

A clean fireplace is a safer fireplace.

Wow where did summer go?? Kids are back to school and Labor Day weekend is right around the corner. Soon Starbucks will be selling their pumpkin spice lattes and that's a true sign that the seasons are changing!

Moving into a new season typically means that there are some home maintenance tasks you can check off your to-do list. That's especially true as we head into fall, as we will begin to experience cooler temperatures before winter's frigid grip takes hold.

To make sure your home is in tip-top shape, consider tackling some of these checklist items:

1. Check your home's air flow. Clean and vacuum any built up dust from your vents, stove hood, room fans, baseboard heaters and dryer vents. Keeping these areas clean will maximize air flow and can help decrease your risk of fire.

2. Crank up the heat.  Have your heating system inspected and serviced.  Change the furnace filters. It's always a great idea to make sure your system is in working order before the temperatures plunge and you're left with a faulty heater.

3. Light my fire. We're entering fireplace season, so make sure your fireplace and chimney are clean and free of any debris or build up.  You may want to call in a professional to clean your fireplace flue and liners, which will prevent a build up of creosote.

4. Paint and carpet. If you're planning to do any interior painting, carpet cleaning or carpet replacement, make sure to tackle these projects while the weather is still mild and you can keep your windows open for ventilation.

5. Check your insulation. Do a visual inspection around your home, including the exterior, to check for any spots that may need new caulk or weatherstripping. 

Once you've finished the list, you can kick back, relax and enjoy some football!

Fire Fears

8/3/2016 (Permalink)

A commercial kitchen fire at a local school.

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home.  Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Lockport/Lemont/Homer Glen can help prevent fire damage from creating long term problems.  SERVPRO of Lockport/Lemont/Homer Glen provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

So after the first wave of heroes have rescued the property, let SERVPRO of Lockport/Lemont/Homer Glen help you restore it.  With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

SERVPRO of Lockport/Lemont/Homer Glen is available 24 hours a day, 365 days a year to help you regain control quickly.

IICRC Certified and What it Means

7/28/2016 (Permalink)

IICRC Certified logo

SERVPRO of Lockport/Lemont/Homer Glen is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Lockport/Lemont/Homer Glen

SERVPRO of Lockport/Lemont/Homer Glen specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Commercial Property After A Water Damage Event

7/20/2016 (Permalink)

Commercial water damage at an apartment complex in downtown Joliet, IL

Flooding and water damage events at commercial properties are often complex with numerous issues that reuire a knowledgeable and flexible response.  Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your bedgetary constraints.  We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises i your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of Joliet

SERVPRO of Joliet specializes in the cleanup and restoration of commercial and residential property after a water damage event.  Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold and Water Damage

7/11/2016 (Permalink)

Mold remediation process

Intrusion of water into your home or place of business can result in mold growth.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  SERVPRO Professionals handle water damages every day and know prompt action is required to prevent mold growth.  Mold is more likely to spread when an enviroment has been subject to moisture for a long period of time.  If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for the following:

-The presence of visible mold

-Strong musty odors which may indicate mold is present

-Any evidence of past moisture problems that might have caused undetected mold growth

-Excessive humidity.

These conditions may require the expertise of a SERVPRO professional along with a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Fireworks Safety

6/30/2016 (Permalink)

Fireworks are synonymous with our celebration of the Fourth of July.  Yet, the thrill of fireworks can also bring pain and damage.  On average, 230 people go to the emergency room every day with fireworks-related injuries in the month around the July 4th holiday.  Not to mention countless number of fires started by fireworks, causing structural and vehicle damage.  As we approach the Fourth of July holiday weekend, The National Council on Fireworks Safety encourages consumers to review all safety tips before puchasing and using fireworks.

First and foremost, know and obey all local laws regarding the use of fireworks.  In many cities, including Joliet, fireworks are illegal.

* know your fireworks; read labels and warnings

* an adult should supervise all fireworks activities

* wear safety glasses when shooting fireworks

* use fireworks in a clear area, away from buildings and    vehicles 

* never relight a "dud" firework; wait 20 minutes then soak it  in a bucket of water before discarding

*always have a water source nearby

The safest way to enjoy fireworks is to leave them to the professionals. Our communities have several opportunities to view professional fireworks displays.  What better way to celebrate but to sit back and enjoy the show!

Happy Fourth of July! Enjoy the long weekend and be safe!

Emergency Water Damage Tips

6/21/2016 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room      temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out  of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on  wet carpeting

Open House / Anniversary Celebration

6/7/2016 (Permalink)

Recently our franchise reached a milestone of 10 years of serving our local community.  We celebrated that milestone on May 5th, 2016 with an Open House at our warehouse facility.  We wanted to share our success and show our appreciation to the local community and those who have helped us get here today.  It is an honor and privilege to serve the residents and businesses in our community in their time of need.  Thank you from SERVPRO of Joliet/Lockport/Lemont/Homer Glen!

(More photos posted in the photo gallery)

Thunderstorm Safety

5/26/2016 (Permalink)

As we are nearing the end of spring and transitioning into summer, there is no better time to review thunderstorm safety.  Remember enjoying a good, summer thunderstorm? Those days seem long ago as thunderstorms today seem to have the ability to turn severe quickly! Bottom line is that thunderstorms are dangerous.  Every thunderstorm produces lightning.  On average in the U.S., lightning kills 51 people and injures hundreds more.  Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding.  Flash flooding is responsible for more fatalities than any other thunderstorm-associated hazard.  To begin preparing for a thunderstorm, any any weather related disaster, you should build an emergency kit and make a family communications plan. Investing in a NOAA Weather Radio is also a good idea. During a thunderstorm always seek shelter.  Avoid contact with electical equipment, cords and plumbing.  Plumbing and electrical appliances can conduct electricity. A Thunderstorm Warning is more serious than a Thunderstorm Watch.  However, if a Watch or Warning is issued, take it seriously and find shelter! As the Memorial Day weekend approaches and thunderstorms are in the forecast, remember these tips.  Enjoy and be safe! Happy Memorial Day!

Tornado Awareness

4/5/2016 (Permalink)

All kidding aside, April is Tornado Awareness month.  Are you prepared?  Check out www.ready.illinois.gov for some great preparedness tips.  If you have a business and no emergency plan in place, contact us at (815)436-5735 to set up your no cost Emergency Ready Profile. 

Ice Dams & Winter

1/14/2016 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas.

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